We purchased a used car from Lannon Motors and Mark, the owner, was incredibly helpful. He even got…read moreus set up with brand new tires at his cost, and has provided us with service and support ever since. I really like this little dealership. They have a great mechanic on site, so whether you're looking to buy or get service, give them a call.

Don't buy from here. Guy charges double what the vehicles are worth. And does not know how…read morenegotiate prices on high mileage old used cars.

Best service and an amazing buying experience. I would highly recommend. Fast reliable and pleasant…read moreservice.

The best dealer I've been to hands down. I purchased a 2007 Audi A6 with a 4.2L V8 engine. They…read moregave me a spectacular deal and also have never failed to help me. I went to get an oil change and It was quick and easy. The techs in the back do superb work and let me know that it would be time to get some maintenance done soon. They are very trustworthy people always answer my calls and questions. The car has not given me any issues and I would truly recommend everyone to go to them.

STAY AWAY FROM THIS HORRIBLE SERVICE DEPARTMENT!…read more Update - 06/18/2026 Curt Vossekuil has got to be the most USELESS SERVICE MANAGER this dealership has ever had. He was unhappy with my review and wanted to talk to me about the issues we had that triggered the negative review. Upon finally getting ahold of him, he started with there is nothing they are going to do. He then stated they were going to send our service records to a dealership of our choice as they are NOW REFUSING TO SERVICE OUR VEHICLES THERE. During the call he even contradicted himself about covering the work they do at the dealership. I asked to speak with Stephanie Soerens-Borkowski, the dealership Principal, and he proceeded to tell me I will be waiting a long time. This man should be terminated immediately as he will continue to bring down this dealership. ____________________________________________________________ Update - 05/27/26 Having to take our vehicle back yet again. We were charged for replacing a license plate bulb, only to find out the work was never actually done. I'm not sure why the service advisor, Mikey, or the technician didn't bother to double-check that the job was completed before handing over the keys and the bill. Now we have to waste our time returning to the dealership to fix their oversight. Incredibly sloppy service and completely unacceptable. ____________________________________________________________ We've had multiple vehicles serviced here over the years, and I wish I could say the experience improved over time -- it hasn't. The pattern we've seen repeatedly is service writers treating my wife as if she doesn't know what she's talking about, dismissing legitimate concerns, and in some cases, misrepresenting what work was needed or covered. The hood latch incident While her car was in the shop for cam phasers and a water pump replacement, we started receiving repeated alarm alerts through the Ford app. When she called to ask why, she was told they'd "look into it" -- and eventually came back saying she needed a new hood latch. In reality, the hood simply hadn't been fully latched after they moved the car outside to wait for parts. When I called and pointed this out, the service writer immediately agreed no latch replacement was needed. Yet when she picked up the car, they charged her a diagnostic fee for the alarm she only asked about because they hadn't secured the hood. She paid it under protest. That was two years ago -- the alarm has never gone off since, without any latch replacement. The antifreeze issue Ever since that same water pump, cam phaser service, and rear AC replaced, her EcoBoost has been losing coolant. Every time she brought it up, service writer Spencer told her it was completely normal for high-mileage EcoBoost engines to "burn" antifreeze. That explanation was given to her repeatedly over multiple visits. When we finally came in together in 2026, they discovered leaking heater lines -- the very lines that run to the rear HVAC system they had previously worked on. Funny how that wasn't "normal engine behavior" after all. I just cannot figure out where the coolant was going since there are no puddles in our driveway. Recurring wheel bearing The front driver's side wheel bearing assembly has failed and been replaced every other year. Rather than investigate why this keeps happening, they simply run it through our extended warranty each time -- no accountability, no root cause, no warranty on their own work. I shouldn't have to accompany my wife to a service appointment just to make sure she's treated honestly and her car is properly diagnosed. Soerens Ford needs to take a hard look at who they have representing their service department. There's a real problem here with honesty and accountability in the service department here. If leadership can't fix it, hopefully FORD Corp will.

Needed a repair on my Honda CRV after I was hit from behind on icy Wisconsin streets. The Body…read moreShop did an EXCELLENT job on my car and it looked brand new when I picked it up. It was sitting waiting for me in a nice warm garage all clean inside and out on a day that was 5 degrees above zero! What a pleasant surprise. Andy, the Body Shop manager kept me updated on the progress.

I was a regular customer of Toyota of Brookfield especially for routine maintenance like oil…read morechanges/lube/tire rotation because i think this is one of the moat important things you can do for your vehicle. BUT the price was in the $70 range and has now jumped to $140. Im sorry but i can find someone to do it for much less that will also do a good job. Then to add insult to injury they claim my hybrid rav4 needs a filter on the hybrid battery cleaned every 20,000 miles for $99. So i'm done going there for routine maintenance. I will learn to clean my own battery filter and find a reliable shop for the oil changes/tire rotation basic maintenance. Its a nice facility with a great waiting area but they have gone crazy with their pricing.

We came in with the intent to buy one of two cars that was listed for sale, used, that we wanted to…read morelook at. One of them had sold before we got there which is totally understandable and the way it goes, especially on a Saturday. The salesman sat down with us, we talked over our dealbreakers and what we were looking for and why we singled out those two cars. Two of the dealbreakers we discussed was that it had to have a clean Carfax, no accidents of any kind or other issues noted, and the other was that we wanted an AWD car. We went out and test drove the remaining one we saw advertised, came back asked to see the Carfax since it wasn't on the listing and he left to go up to their podium, we thought, to retrieve it. The salesman came back with another document to show us how their price was fair and how the car ranked in the region and such. We again asked him to see the Carfax. He left again and came back with the Carfax, which in big bold text, as they do, indicated that there was damage reported to Carfax that he didn't tell us about to that point. Then the back pedaling begins and how they can beat the deal we had seen at a different dealership earlier in the day. He says they can match the deal on a new model of the same car we just test drove. My wife and I discuss it (since we had been there almost 2 hours at that point) and decide we aren't waiting for him to come back at this point and waste more of our time. As we are walking out the door he comes running over to stop us and says he has a deal on a brand new model. We told him we wanted some time to think, given our experience, and we would be leaving now. The sales manager then chases us out to the parking lot (literally running out of the building to catch up to us) with a flyer for a new model of the car we were looking at and we were both already in the car and pretty upset, but still trying to be professional with him. We took his information and the flyer with the handwritten price on it he was chasing us down with and the details of the car. It was a FWD model. The appearance of it all at the time was that either the salesman wasn't listening to us at all, or he was trying to bait and switch, get us to agree to a price on anything, just to get the sale and see if we'd notice. It's really a shame because we did like the car and the dealership is in a decent location, people greeted us and made us comfortable while we waited, but it now feels like to us that that was all an attempt to cover up sleazy, stereotypical used car lot tactics that definitely lost Toyota of Brookfield a sale that did go to their competitor and has left a lasting negative impression on myself and my wife, especially since the dealership that did get our sale didn't resort to any of that nonsense and was open an honest about their inventory and respected our needs and time as customers.

I recently purchased a vehicle here but I had some concerns with the finance process that future…read morebuyers should be aware of. During closing, I was quoted a bundle for screen and paint protection, but when it came time to sign, the price had increased by about $200. When I questioned it, I was shown a handwritten note with the higher number and told that was the quoted price. Rather than delay the process further, I moved forward, but the inconsistency was frustrating. I am also not convinced that they actually applied the paint protection. More concerning was the financing. I was initially quoted an interest rate that was more than 1% higher than the lender's advertised rate. After the purchase, I contacted the lender directly and was able to have the rate adjusted, as they indicated there was no clear reason for the higher rate. I appreciate that the team helped get me into the vehicle I wanted, but the pricing and financing process lacked transparency at key moments. I would recommend that anyone purchasing here carefully review all numbers, ask questions, and verify financing terms before signing.

Shaun Kinchlow was our salesperson at Ewald VW M . Falls. He was personable, patient, and…read moreprofessional in assisting us with our recent purchase. Overall, a great experience and we are pleased with our new car and service plan. Linda & Jim A.

I recently bought a car from h&h and they went above and beyond the call of duty to make sure that…read morethey had sold me a top quality vehicle and they helped me in every way possibl. I will be a repeat customer of theirs

Do NOT buy from this seller. I purchased a brand new engine, but what I received had serious…read moremechanical problems from day one and was clearly not in proper condition. The engine was sold as new, yet arrived with defects and technical issues. When I contacted the seller, they refused to take any responsibility and avoided resolving the problem. This is dishonest and unprofessional behavior. Save your time, money, and stress and stay away from this shop.

I wasn't sure what to think of this place, but one of my fellow yelper's really raved about it so I…read morethought it would give them a chance. And I'm so glad I did! I needed an oil change and tire rotation for my new vehicle and I was on the fence of where I had booked an appointment so I decided to come here after not being here for a few years. I'm so glad I did. Taylor was wonderful from the moment. I walked in and to when I left about an hour and a half later, I love their coupon specials and three pack of oil change with rotation is an awesome deal too! And of course, the car wash which I already washed it today so I got washed twice. Considering the fact that they closed at 3 o'clock today and I got in past 1230. I was highly impressed with the speedy service and friendly staff. I will definitely return soon.

I received a safety recall notice from Honda for the replacement of the rearview camera assembly on…read moremy Odyssey. I called the service department at Wilde in Waukesha to schedule an appointment. They have an automated call attendant system. It transferred me three times before I got to speak to a person. The recall notice stated the repair takes approximately 20 minutes to complete. The service scheduler told me it will take 2-3 hours to complete the replacement. I disputed that. He scheduled my approximant. When I arrived for my appointment, I was told that they do not have the replacement cameras in stock, and they do not know when they will receive them. No one at Wilde Honda bothered to call me to cancel my appointment. So, I wasted a trip to their service department.

They lost my lock for my rims . I am going on a trip and have been waiting for 2 weeks for a answer…read morefrom Bryce. Just getting a run around. Hope I dont get a flat since i won't be able to get my rims off. Wish I could find a place that does quality work , so hard to find theses days . Would not recommend this store.

Very kind & professional. Fixed my daughters car as it had engine light on & fan wdn't turn off…read more This was earlier 2025. Today they replaced broken water pump& a belt. They didn't foresee getting to it until next week, but actually fixing it day after tow truck brought it in. My daughter is single mom w/2 young kids, so getting it fixed way sooner than expected is great! Oh & they also replaced all 4 tires with a discount. Don't pay any mind to bad reveiws from 2 years ago. Maybe they had poor management and/or mechanic at the time? But not in 2025

I had two services done to my vehicle - one was a rust removal service, and the other was the…read moreremoval of a crease dent in my front passenger fender. I was pleased with the repairs - I could not see the damage in the first place! The work was done promptly, and I was treated with such courtesy. I got excellent value for the money I spent, and I highly recommend them.