I was quoted almost $500 for rear brakes from a dealership, which I thought was a little unreasonable. I checked around few places like some of the major repair chains, and was not satisfied with some of the reviews posted. So I searched for independent repair shops and came across A 1. There are a lot of positive reviews so I took a chance. Lance was very helpful and accommodating with great customer service. I dropped my vehicle off on the 4th even though A1 was closed so I could get a second opinion. I followed up with the next morning (5th) and Lance explained everything to me that would be needed. I did not feel pressured or like he was trying to get over on me. The work was completed later that day, and I will be back for future services. Anyone that owns a vehicle would want a reliable repair shop that will be honest and have good customer service. Thank you Lance read more

Great communicators I had a tiny house on wheels and needed to get it all checked out before a major thousand-mile move. While searching for trailer repair places, A1 popped up and they were super helpful on my initial call. I dropped my trailer off and Jeremy was assigned to the task. He advised as to what was right and what was wrong, and gave me an honest estimate of the (cost) damage. We got the wheels swapped and everything greased up with proper lighting in quick order and I was able to get it moved without issue to it's new resting place. I would not hesitate to use them for any of my auto or trailer repair needs. read more

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It's the only place I will ever go for any and all repairs. I started with them when they were on Lincoln in West Allis and was so sad to see them move,but understood they needed more room.Even though it's a drive, I wouldn't go anywhere else!!! If you want honest and trustworthy advice along with great service and quality work,then this is the place. Lance and the crew have gone so far above and beyond for me and my family(even my daughter who lives in Madison will go nowhere else) and always gives me the honest truth and backs up everything they do! Once you go there ,you'll never go anywhere else.I could not recommend them more!!! They are the best! read more

My family has been going to Lance at A1 for years. Everyone at A1 is so helpful and kind. I honestly would recommend them to everyone and anyone who needs car troubles...and I have. They are an honest shop that does solid work. Even when they moved from West Allis near me to Waukesha, I still will trek out there in a heartbeat when I need help. read more

Have been to A-1 a few times! It's tough to find a reliable mechanic in the area but Lance is helpful and very willing to work on a car at the last minute. Prices are very fair and he provides excellent customer service with quick diagnosis, quick phone calls, provides options for services, etc. read more

had a clunk in the rear of my car. Took it in, they only replaced shocks and endlinks and charged me 475 bucks for it. I can clearly see the upper control arm bushings are still shot, car still clunks and veers over bumps. Guys please. read more

Finding a reliable and honest auto repair shop is sometimes difficult and stressful. The employees at A1 auto made it easy for me to get what I needed done in a timely fashion while being treated with the best customer service I have ever encountered within the auto industry. Lance was a great help and very knowledgeable in what I was looking for. I strongly recommend A1 auto to anyone that is looking to get any work done on his/her car after my experience and will not be taking my car anywhere else for this reason. Especially not the car dealerships due to them always trying to get extra $ out of you when in reality your car does not even need the maintenance. Customer loyalty and employee honesty goes a long way in my books and A1 offers great service in all facets of their business. Thank you Lance and all who were involved with my vehicle, I truly appreciate your work! read more

Lance is a really nice guy who knows his way around a car. He has repaired both mine and my boyfriends SUVs multiple times and is always fast, efficient, affordable and honest. He's the guy I trusted to quickly help us when we had a laundry list of necessary repairs (new radiator, new hoses, new tires, alignment, struts and sway bars) pop up just four days before a week long 500 mile road trip! When my boyfriend got into a costly accident with a boat load of front end & tire damage, Lance did everything he could to help us save as much money as possible and was honest with us on what repairs were necessary and what could wait. As young adults attending university, we really appreciate all the time and money he has helped us save all while making our vehicles safe and efficient. Highly recommend A1! read more

Always fast and friendly. We have been and will continue to take both of our cars here - highly recommend!

This was the best experience I've ever had at a car repair place. I booked an appointment thinking I had a bad tie rod end and was given a really reasonable quote to have it replaced. When I brought the car in it turns out the tie rod was still within spec but the front rotors were warped. He could've done the tie rod end and then said I needed brakes as well and I'd never have been the wiser, but he was very honest and straightforward about what had to be done. We initially thought the brakes may have been part of the problem and we were planning to replace them when we found time, so I had the parts in the trunk from an earlier trip to O'Reilly. When he called to say I didn't need the tie rod ends and did need new rotors I told him about the parts and he was kind enough to install them for just over $80. My husband and I are what I'd call advanced amateurs in car repair - we'll do our own oil and brake changes when we have time, and we used to do a lot of work on 2000's GM powertrains at the street-legal performance level. We replaced/upgraded a lot of engines and transmissions back in the day. With kids and jobs and a house, and with cars requiring more particular tools and techniques, and the fact that we aren't all that great at diagnosing the day-to-day problems of an aging daily driver, we've been on the lookout for a repair shop we can rely on when we need help. Based on this first experience and the other reviews I've read, I'm pretty sure we've found our place. read more

I moved to the area a little over a year ago and a friend recommended A1. Since then, I will never take my vehicle anywhere else. They are knowledgeable and always reliable. Lance, Kelly, and the mechanics are incredibly friendly; I've never once felt out of place. They take care of my car and don't pressure customers for unneeded services like other shops I've been to. Car troubles are a headache, but A1 truly makes it painless. I can always trust that I'm in good hands. read more

Get your oil changed here. Get your car repaired here. Lance is smart and passionate about cars and will give you honest work at an honest price. As the owner of 3 aging cars, I can confidently recommend Lance and his staff for anything you need when it comes to car repair. He has repaired our Jeep, our Santa Fe and most recently did the brakes on our Elantra. His experience and expertise is worth it. The shop is small and busy so be prepared when you go there but you really should go there, you won't regret it. read more

I just moved to Waukesha and my car started making a squealing noise when I applied the brakes. Finding a good auto repair can be hard and nerve racking especially when you are not a car savvy person. After reading other reviews I called A-1 and was not disappointed. This was the best experience I've ever had at an auto repair business. The staff was extremely friendly, they fit my car into their busy schedule and were able to repair it that same day. I will always bring my car here from now on! read more

I typically dread trying to find a new mechanic when I move somewhere new. It's not that I'm horribly distrustful of auto shops, but I find that most of them either a.) don't give a crap about you or your long-term business or b.) try to sell you a bill of goods when you're looking for a simple repair. I came across A1 here on Yelp and gave them a shot based on their good reviews, and was not disappointed. Lance got my car in to the shop within a few days, fixed my laughably worn down brakes/calipers/rotors for a good price, and answered all my questions. It's pretty obvious he cares about his customers. Great experience with Lance & crew, I will definitely be back for future repairs and tune-ups! read more

The reviews don't lie. I am new to the area and have tried a few garages in close proximity to Froedtert for work, and this has been by far the easiest, smoothest, best service I've received from a car garage. They went above and beyond to help me out and it didn't even break the bank. They clearly communicated everything they recommended in a way I could understand. The slightly early and later hours are also a huge bonus. This is definitely the only place I'll be visiting for any car issues from now on. read more

First off, I love that you can schedule an appt online. My AC died on Saturday, and of course no one was open. I was able to schedule an appointment for first thing Monday morning thru their website. Lance, the owner, was thorough and was able to check my AC within a couple hours of me dropping it off. He explained to me in layman's terms what was wrong, and what he needed to do to fix it. Unfortunately my compressor was shot, but he apologized he couldn't fix it same day! I was thinking a week or more - he had it done the next afternoon. His entire staff was friendly and the price was super reasonable. I had another car with a similar problem a few years ago and paid double what Lance quoted me. We will definitely be bringing our cars here from now on, though I hope to not see them too soon!! read more

Lance did a PHENOMENAL job keeping our auto repairs under budget. We needed a lot of work done and he's a good man and a thorough mechanic. He has had many opportunities to hose me with over-priced work, but instead has gone out of his way to get us more than we asked for. I give them the highest of recommendations. I'm moving to Racine soon, and i think it's worth it to make the trip to A1 to get repairs done by him. The shop is busy so it may be a wait. However, it is busy for a reason. It's the best place in the greater Milwaukee area for auto repairs and preventative care. read more

I was completely informed as to exactly what work was needed. My car was returned to me in a timely manner.I also will refer A-1 radiator to anyone who needs work or assistance with their car. I also believe I charged fairly for work completed. read more

Highly recommend Lance for all your auto needs. Raditiaor in the truck went out and he was able to get us in right away and even worked on his day off to get us taken care of. Very fair prices and in and out service. He even kept the old part out for us so he could show us the damage, never seen that before. Honest mechanics are very hard to find, Lance is best of the best! read more

I had a problem with my exhaust and was told by another place they would have to replace the whole exhaust system. I had been working with Lance a number of years and asked him about it and he said he would check into this. The next day he called and great price and tons of savings! A1 is truly A+1 in their work, everything was done at a great price, professional service and got the job done right! If you haven't checked them out, do it, you will be glad you did! read more

They do an excellent job! I got my oil changed there, and it was done as soon as he got the product. It was for a smart Car, so that was amazing! Nobody works on smart Cars in the U.S.A.! Very good! read more

I have been to so many car repair shops in West Allis and have gotten screwed over to the point that the last person we trusted charged for all the work on our car yet never did a thing. My husband decided to go to A1 and wow the owner is a nice Christian man so very honest if it doesn't need fixing he will let you know. His prices are very cheap for repairs and good quality work too. He always makes sure he can fit us in. Go here you will not be disappointed. Just in case the owner reads the reviews, Thank you so very much for all you've done for us. God bless read more

As a female, it's difficult to find a good mechanic who's willing to be fair and honest. I saw the stellar online reviews that A-1 has though and decided I would take my chances. I wasn't disappointed. The employees were not only very friendly, but also very honest. I took my car in to A-1 for an oil change, radiator flush, and transmission flush. Lance took me in to the garage, walked me through certain functions of my vehicle's engine, and explained to me all of the reasons as to why he didn't feel my vehicle needed the transmission or radiator flush and recommended that I not spend the extra money if it wasn't necessary. I was impressed, and I would recommend this place to anyone who's looking for an honest, reliable, and friendly mechanic. The shop does get busy though, so I suggest calling ahead for availability. I love this place, and the next time I need any maintenance done on my vehicle, A-1 will be the first place I call. read more

My father sent me to A1. The owner quoted me about $325. When my car was done it was only $285. I asked him why it was less, he said "it didn't take as long as I expected". I would have never know if he had charged me the priced he had originally quoted me. Very honest people. They do good work and they do it fast. I have been going there for years now and tell everyone about them. read more