My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

Finding a healthcare professional where you don't just feel like a number is hard! With same day…read moreappointments available I was able to get my son seen and taken care of. It's so hard to find someone my son likes and is comfortable around, but Willie is amazing with him. She is all he can ever talk about now! She made us a priority and took time with us, and calmed my nerves as a mother. She goes above and beyond any expectations. I know for certain that my family and I are in excellent hands with her, and are very thankful for her dedication to her patients. I honestly recommend anyone looking for primary care to come see her.

From the owner: Primary Care for the whole family. Urgent Care Services…read more IV Therapy for Fatigue, Hangovers, Dehydration, Anti-Aging, Mood stabilizer, Dehydration, Nausea & Vomiting. Hormonal Therapy and Anti-Aging Medicine. Aesthetics and PRP Therapy and Injections.

It's kind of hit or miss depending on which doctor you see. Usually the nurses are friendly. We've…read morehad a female doctor there a couple of times who was dismissive and seemed bored by having to be there.

I had a negative Covid test, so the doctor sent another one to the lab. The nurse told me…read moreexplicitly, I'd get a call Saturday with the results. No call. No call Sunday. So I called Sunday evening and that's when I was told by another nurse that they don't make those phone calls on the weekends and they wouldn't be able to tell me until Monday at 1 PM. So it's 3 PM and I called now. Except now I'm told that the lab doesn't work on the weekends, I should not have been told that and even if the female answering the phone did have my results, she couldn't tell me what they were because they've switched systems and she can't get into her old system. But that didn't stop their Billing from calling me telling me that I owe them $26. Nice I have to return to work without knowing if I'm contagious.

I waited a while before posting this hoping that they would take steps to resolve insurance issues…read more I will note that the facility did take good care of me for my needs on a Saturday in March 2025. The problem is that they billed my insurance in a way That caused Blue Cross Blue Shield not to be able to process it correctly. Fast Pace Was not willing to address the issue directly with Blue Cross Blue Shield, thus billing me for the full amount. They may be good if you are paying cash, but they certainly are not good when using insurance. I hope the issue is resolved soon, but I am not all that hopeful.

They were really nice and caring with my daughter. She didn't want to do all the testing and the…read moreDoctor was okay with that. We were in and out of there quickly. My only complaint was they sent her prescriptions to the wrong CVS after me telling them to be sure it was sent correctly because she was seen at one in Nashville prior. Therefore, I had to wait at CVS to get transferred. Easy slip up, I guess.

The angry screaming woman called the police on me and told them I was trespassing. LOL…read more The truth is the angry screaming woman refused service because she didn't like the fact I wouldn't get on the table; I needed to sit in the chair as I was not feeling well due to a suspected ear infection. These people are angry that you're even there, and it's evident as soon as you walk in the front door. They provide masks and insist you wear them the entire time there. I was having trouble wearing a mask that long with the ear issue. Joe Biden says Covid is over. They must be addicted to those masks.

Went today for cough, everyone was kind from walking in the door to leaving. Listened to my current…read moresituation and responded. Did not wait long came early for web check in and was in before my on line appointment.

Quick and Easy very intuitive and user friendly way to make an emergency appt‼…read more Friendly and professional staff. Thourough, accommodating and proficient healers. Whether you're one or one thousand miles from home-here is where your needs will be met!!! Both nurse Amy Hicks and Dr Ryan McNabb were welcoming, informative and Outstanding Healthcare providers. No longstanding wait time, and quick to serve my urgent need. This 40 year hospital healthcare worker remains very favorably impressed‼.

my experience was horrible, this place is not professional, and the nurse practitioners do not seem…read moreto care about their patients. I spent over 2 1/2 hours at that office just to be seen by the nurse practitioner for four minutes. Horrible experience.

This clinic is four minutes from my home and I have visited it for several COVID tests and most…read morerecently for a routine physical. I'm healthy and take no medicines so I don't need a specialized doctor managing my care. They are fast, knowledgeable and friendly. I don't need an appointment and I am SO glad they are close by. I'm moving to AZ and their service is something I will miss.

I will NEVER go here again. I needed x-rays Stat. I called an made an appointment with the lady…read moreon the phone for later that day. I made sure to ask if there was an x-ray tech there. I went to my scheduled appointment and the x-ray tech had already gone home. Some excuses were made but I received no phone call letting me know that I needed to go elsewhere. I trusted them to help me. It never happened. I went to a different urgent care and got great service. ​

I was so lucky to find Night Owl Pediatrics. Their staff was professional and their services…read morethorough. They took care of my child and were great with her to help make a trip to the doctor fun. I recommend this group highly for your urgent care medical needs they are excellent! Brandon

Extended hours urgent care in Ooltewah is very convenient. Very quick and respectful reply by…read moreowner. Thanks again.

I was thoroughly impressed with the receptionist, nurse, and Dr Malone. Everyone seemed genuinely…read moreconcerned for my swollen hand and said I did the right thing by coming in. I highly recommend AFC Urgent Care!

Completely happy with the health care provided at AFC Urgent Care Ooltewah. Easy parking, nice…read morewaiting room, loved the ability to pre-register on-line and get paperwork out of the way. Mckenzie at reception was friendly and efficient checking me in. Emily, the nurse who took my vitals and history was another person with a warm personality and nice professional approach to the tasks at hand. My visit with the nurse practitioner, Colleen just blew me out of the water. Pleasant, quick to grasp what I was asking for and even faster in meeting my needs. The whole place runs smooth as silk and after working 45 years in healthcare, I am usually NOT impressed. But, wow, I think I have found my go-to urgent care for the future. I was in and out in 45 minutes. I usually wait that long to just get back to an exam room. Keep up the great work and the great attitude. Job well done by all.

I went here to get my meds back on track from having been off of them for a couple of years. The…read moredoctor i saw got me refilled for my normal meds mand got me some rx's for some other issues I have. My only small dislike is that its walk in only but that also means you can see a doc when its convenient for you

Was looking for a new primary care and this place did not disappoint. Front office staff friendly…read moreand efficient. The wait time was minimal and the nurse was kind and very attentive. I saw Emily, NP, and she was knowledgeable, kind and at no time did she appear rushed. I had a lot of questions as well as medications that needed to be refilled. She answered all of my questions and explained everything in detail. Probably spent an hour with me which is unheard of in today's treatment of patients. Also, I was impressed with how clean the office, bathroom and exam room was. I would highly recommend this clinic to anyone looking for excellent treatment and great office hours.