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    Erinkristopher Salon

    4.5 (6 reviews)
    ModerateHair Salons
    Closed Closed

    By appointment only

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    Haircut

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    13 years ago

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    kristopher e.

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    Willo Aveda Salons - Fair Oaks - After photo of my hair.

    Willo Aveda Salons - Fair Oaks

    4.0(154 reviews)
    1.3 mi
    $$

    This is my #1 place to recommend for any hair services and products. The receptionists are always…read moreso inviting, kind and helpful and I am always so happy to stop by or receive a full service for my hair. Jenni G. Is a master stylist and I have known her for over a decade. She makes my day every time I see her and all the staff are incredibly friendly and refreshing to be around! Jenni is skilled in working with different hair types and textures and I have also recommended and shared services with my friends and family and they are always so pleased. I regularly get highlight or balayage, toners and hair cuts and am always so happy with the results. This is a high quality salon with high end products and it is worth the price. You get what you pay for and even when I was making less money, I always found a way to come here to get my hair done, as it is totally an investment in myself and no matter what was happening in life, I could have confidence in knowing I had help to have my hair looking and feeling great. I always get compliments on my hair and color, thanks to Jenni and the amazing products at Willo Aveda! They also have an app that makes booking or checking pricing so fast and easy and a referral bonus or free botanical hair mask for new clients.

    Today was supposed to be my third visit to this salon. I don't go often because I travel quite a…read morebit and honestly, my hair (and style if you want to call it that) is super low maintenance. I booked the appointment several weeks ago and was looking forward to a nice relaxing cut and highlights ... just need to blend in the grey... I don't mind the silver... just looking for more uniformity between the color of my youth and what it is now. And man! I needed a proper cut. My hair has been under a LOT of stress lately and frankly, it's falling out by the handfuls. The stylist with whom I first met, several years ago, has moved on and the stylist I met with last time was ok but not stellar. I selected a top rated stylist from their menu for this time around and was feeling optimistic- I was greeted promptly and taken back to her chair. I was offered a beverage and gratefully accepted. Now. I confess that it is ALWAYS my practice and my habit to shower and wash my hair before I leave the house. Today was no different. And I know that the stylists prefer to begin with dry hair but in every instance prior to today, the stylists greet me and say something to the effect of, "I'm just going to dry your hair a bit before we get started." It's a game we play and it has never been a problem... before today. Today, it was, "I'm so and so and I'm going to be your stylist. Did you wash your hair before you came today?" "Yes I did." A. Then said, "Well NEXT time... just come in with dry hair..." To which I replied, "Never gonna happen..." Very likely she did nothing wrong and was very much in the right... but delivery is everything... we'd never met and I have pretty significant social anxiety... again... no way she could know that but everything from there felt like an attack... and then she wanted to calculate the price in front of me... she announced it would be $350.00 and she told me that's what I'd be paying and she just wanted me to know. Well all of a sudden I felt like she was judging me like I don't have the money to pay so I said "I need to keep it under $300.00... $350.00 is a car payment..." She said she'd have to talk to her manager... I told her I'd just take the haircut... for$85.00... she then launched into, "well you booked time for a full cut and color..." My anxiety took over, I started to panic and couldn't get out of the chair or drape fast enough. I tried to discuss it with the manager and the manager defended the stylist as being "One of their top stylists..." I have no doubt that she is and again... delivery is everything... before you start criticizing and condemning an adult who very clearly functions in society... ask yourself, "How would I feel if the first thing someone said was 'you need to...'" Perhaps they judged me on my attire. Torn jeans, baggy shirt, stretched out sweatshirt and scuffed up uggs... it's possible... and I was prepared to pay 350.00 and even tip afterward... but I would rather go to Supercuts than subject myself to that kind of arrogant condemnation... I never had any trouble with the previous stylists and in fact, I bought products afterward... and I'm a very generous tipper... but no ma'am. Not today and I will never be back. First rule in Customer service? Not that the customer is always right... but make the customer feel comfortable... today I felt like I was being judged like I'd staggered in off the street. I didn't. I'm actually a business owner myself... and I wouldn't dream of talking to a customer the way you addressed me today. Never judge a book by its cover ladies... and to Alejandra... if someone you're just meeting comes in for the first time to your chair and are going to spend 350.00 with you and they have wet hair, what you should say is, "So great to meet you. I'm excited to help you today... I'm just going to dry your hair a bit so I can get a better idea of what we are going to do today..." Start there. Life will be a whole lot easier for everyone involved. And even after I expressed my concern to the manager, they had the audacity to charge me a $50.00 cancellation fee... that's pretty epic! Ballsy even... it will be the last dollar you ever get out of me!

    Photos
    Willo Aveda Salons - Fair Oaks - Right after!

    Right after!

    Willo Aveda Salons - Fair Oaks
    Willo Aveda Salons - Fair Oaks - Before photo of my hair.

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    Before photo of my hair.

    Luxe Salon and Art Gallery - Marc the owner and stylists!

    Luxe Salon and Art Gallery

    4.8(44 reviews)
    0.2 mi
    $$

    Started calling Lux on Monday of this week. On Tuesday, I received a call back from the owner late…read moreafternoon. That was so very nice. He suggested a stylist after asking me questions so that he would know how best to help me. He suggested I text Liz and she would get back to me. I texted Liz. No response. I texted Liz, no response. I called Liz, no response. I called the salon number, Marc's, everyday and left messages. Marc would not answer or call back. This is Saturday of that week. That is how the Lux is managed and the business run.

    I am so happy that I bought a Groupon for a Haircut, Deep-Conditioning Treatment, and Style with…read moreAlexandre Silva. I have really long fine hair, and it was pretty dry and damaged at the ends because I usually only get a cut about twice a year. Luckily, Alex was able to fit me in the next day. He'not like any hair stylist I've been to before. He was very inviting from the moment I walked in despite me being about 15 minutes late (I called ahead). He even gave me a soft, friendly double handshake when he introduced himself. Then he asked me what I had in mind for my hair. Showing sincere interest in knowing what I saw for my hair, unlike other hair stylists that may do what they want or think is best. He gave great input too and recommended a blunt cut for my fine hair, which turned out wonderfully by the way! When it came to styling time, I asked him to surprise me. I was intrigued by his blow-dry technique with the round brush, it added a nice curl to my hair, and I've never seen it done like that before. When he had me open my eyes for the final reveal, I felt like a contestant on a makeover show haha. My hair looked like it was straight out of a shampoo/conditioner commercial -- so light feeling and shiny. I would recommend going to Alex not only for his artistic hair skills but also because there was no the awkward conversation during the haircut which I usually dread, with Alex, it felt like I was talking to an old friend and the time went by so fast! It's apparent that he loves what he does and he takes pride in his work. I plan on revisiting him in a few months for a trim, which I know my hair will be happy about since I wouldn't usually go back so soon.

    Photos
    Luxe Salon and Art Gallery - Luxe's Styling Station and Color Bar

    Luxe's Styling Station and Color Bar

    Luxe Salon and Art Gallery - The Gallery of Art

    The Gallery of Art

    Luxe Salon and Art Gallery

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    Erinkristopher Salon - hair - Updated May 2026

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