My sons therapist is Priscilla and she is amazing. My son…read moreabsolutely loves her. She is always waiting for him at the door with a big welcoming smile and has fun activities planned for him. I really like that she takes the time to explain everything to me so that I can help him at home as well. My son still is not speaking but he has learned some ASL to help him communicate. I have zero complaints and would recommend Central Coast Language and learning to any parent that is considering speech therapy for their child.

They are amazing, professional and did an amazing job with my family member. Their attention to…read moredetail is amazing. I would highly recommend CCL&L for your speech therapy needs.

My father has been in this facility since his transfer from CHOMP. He has been undergoing intensive…read moretherapy and care since his stroke. The staff and different therapy groups as well as social services have been wonderful. He has been improving daily, concerns are addressed right away and I have not encountered any major issues. The atmosphere is good and I feel confident he is in good hands when I am not there. Kudos to everyone at Cypress Ridge! Thank you for keeping an eye on pops!

This facility is horrible. When I was having incognative issues and transferred back to the…read morehospital, the staff stole all my belongings. Never got them back. Horrible situation. Still hurts.

My mother entered the facility April 3rd of last year. She was also a hospice patient. The care…read morethat Carmel Hill has provided to my mom has been exceptional. They helped her live her last days with dignity and grace. They were responsive to her needs, although she was somewhat non-communicative. She was bathed daily and cleaned up on a regular schedule. The staff has been more that accommodating to our family's requests. They are truly an exceptional group to work with. My experience with my mother being a resident here has all been very positive. I find that if you have a loved one here it is very important that you are present that you visit often and get to know the staff. The CNA's took very good care of my mother and communicated well with our private caregivers. They were always attentive to all her needs and worked as a team with our private caregivers. The Nurses were exceptionally caring by making sure my mother took her meds with chocolate pudding. The activities staff were enthusiastic and caring; the kitchen staff were attentive to my mother's preferences in food. The entire staff is to be commended for the professional way they go about difficult job they have. Once again, I would say that if you do have a loved one in care anywhere you should visit them often. I think that really affects their care, when the staff knows that your loved one is not just being dropped off but instead they are still an active part of their family. My mother recently passed away April 13, 2022 she had dementia. For years, we care for her at home and as she progressed, we had to make that hard decision to place her here. We are so fortunate to have found this place for my mother, how all the staff took such great care of her. I want to thank the administration Carole Dorsey, RN Director of Nursing Services for accommodating our whole family to be able to see my mom on her last moments of life, and Thank you to all the staff for the kindness and wonderful care you showed for my mother. Although we are still grieving her passing, it is a comfort to know that she was at the right place being cared for by the right people. Thanks so much for taking great care of my mom. Claudia Harris-Stewart MSW-ASW Social Worker

My mom was moved from CHOMP to Carmel Hills for Hospist…read morehospice care for the three weeks she was in their CARE - the staff made her comfortable and felt with anything that came about. Mind you their was a family member with her 24/7 until she was called home. Does that make a difference - maybe but the staff was attentive to other patients just the same. Its not a happy place - people are at various stadges of health and some are dying. That's life - to complain that enough was not done? Well some folks are never happy and others are selfish with there time and expect more than what can be offered. Think before you complain - was there something I could have done at that time to change the outcome. As for theft - items of value should be left at home! And likely it still could have come up missing - if there was sentimental value. Its possibly been secured by a family member... Thank you to all

My son currently attends this location for "speech therapy". However since December of 2025 i have…read morerequested a call back from the general manager, JAMIE ,regarding concerns I have as a parent & have been continuously over looked. Again I received a call that my son's therapist will be leaving the practice & in the meantime no times are available except 3pm on Wednesdays (they have his availability & know 3pm on Wednesdays would not work). Since February of 2026, his doctors have requested he receive an additional session be added since my son is non-verbal & every time I have followed up the response is "availability must remain open for other patients". CLARISSA, the scheduling "manager" who is very passive, informed me if i did not want to schedule my son for an incoming therapist in August (WE ARE IN APRIL) then i am more than welcome to have him discharged. Mind you, we drive an hour to take him to be able to receive this support & multiple times we have arrived & there is no therapist for him, or the session was "canceled". The lack of communication & opportunity for a child is extremely sad. 0/5 stars

I had had radiation and chemotherapy treatment for tongue cancer. I consulted with Katie Hoops of…read moreMonterey Bay Speech Therapy to get a second opinion on my swallow and jaw exercises. Ms. Hoops was very helpful and explained the reason for my exercises as well as emphasizing the importance of my continuing the exercises on a long-term basis. I have heeded her advice. While in consultation with Ms, Hoops I also learned that she had experience working with deaf children. My family had been haranguing me for years to get my hearing tested and the results concluded that I had moderate hearing loss, but not sufficient loss for a hearing aid. However, I was not fully informed of the consequences of my hearing loss or provided an explanation of my testing chart. I made an appointment with Ms Hoops to go over the results of the test, I brought in my charts (which were greek to me) and she explained the test results, informed me of the sounds that are now difficult for me to hear and gave me suggestions regarding "training" family members and friends about how best to ensure that I hear their words. I am very happy to have found Ms. Hoops and Monterey Bay Speech Therapy.

Coming to Speak E-Z has undoubtedly been one of the best decisions of my life! I've struggled with…read morea speech impediment my entire life, and in just a little over 6 months we made a world of progress -- to the point where I talk just about as normal as anybody else! It has really helped me with my confidence and helped others to understand me when I speak. Francine has been so encouraging and pleasant to work with. I've also come to really look forward to catching up with her, Diana, Kim, and the rest of the staff. I couldn't recommend them more!!! Thank you so much for everything.

Francine and her team is incredible! I would recommend her speech services to anyone. My daughter…read morewas born with a cleft lip and palate and started speech therapy at a very young age. We started seeing Francine when my daughter was about 1 1/2 years old and went once per week. Francine has a very routine/structured approach that I admire and has worked great for our family. Before seeing Francine routinely, it was very hard to understand my daughter. She could not properly pronounce her sounds/words and would get easily frustrated because I wasn't able to meet certain needs of hers. With the help of Francine, the "homework" and simple techniques she gave us, my daughter thrived! Fast forward 2 1/2 years later and my daughter is speaking fluently and is understood by me and other adults and her friends. We would not be where we are today without Francine's help and support she gave us. Unfortunately, we had to move due to my husbands job and were very sad to leave the speak-e-z family. If we ever find ourselves back in Monterey we will definitely go back to Francine because she is the best!

Jocelyn is incredible at her job. Not only is she extremely smart and experienced, but she has a…read morewonderful personality. She incorporates each days lesson into play (which is wonderful for my 3 year old.) Each visit she has a new lesson for my son and always explains to me the purpose of working on each item and goal she is trying to achieve. She is patient and kind and my son absolutely adores her. He has made incredible progress since starting just 3 months ago. I am so thankful we found Jocelyn and would go nowhere else for speech services.

I had an incredibly upsetting and harmful experience with Jocelyn Lagier. She diagnosed my…read moredaughter, who was barely three years old at the time, with a severe speech disorder. Without my knowledge or consent, she sent this evaluation to the private school we were applying to--an action that directly resulted in my daughter being denied acceptance. This not only devastated us at the time but set off an entire year of emotional stress and confusion. Fast forward to a year later: after seeing multiple other speech therapists for second (and third) opinions, every single one has said the same thing--my daughter has no speech disorder. In fact, she doesn't even qualify for speech therapy at all. It's clear to me now that Jocelyn Lagier was more interested in keeping us on a path of ongoing, unnecessary therapy sessions--ultimately for financial gain. She was not warm, supportive, or collaborative. She did not listen to my concerns as a parent, and I truly believe she caused harm rather than helped. I'm writing this review because I don't want another family to go through what we did. If you're looking for a thoughtful, ethical, and child-centered speech therapist, I strongly suggest you look elsewhere. This was a deeply painful and frustrating experience, and one I wouldn't wish on anyone.

Excellent dedicated people including my physical therapist last Aaron and my occupational…read moretherapist, nurse Jo and my other nurse Gaylie I had a right hip replacement and all these people are top drawer Bravo

Staff was wonderful...Bed changed often meds given on time ..Physical therapy was scheduled for my…read morecare ..(however) they help my body become well ..yet the food need for nutrients...I have Never been to prison or a labor camp..thats how the Food was if that what you call it ..I was there..14 days /3x a day 42 meals..I was able to eat..half of 3 meals..l lived on baby yogurt and graham crackers..REALLY..it was SAD..my family..friend..neighbors and church members brought me hot meals and fresh fruit...lost 14 pounds (yeah) B Cuz I was hungry...I was there Dec 13 until Christmas Day ...No deck the Halls for Me. Glad to get home..Westland Dietary Staff you can and Must fo Better...

My husband started seeing Eileen Domaloag in June of 2024 after having a stroke. She was very…read moreattentIve to his needs for speech as well as his memory issues when working with him. He is currently working with Christina Ceja. The Office staff is friendly and very helpful in meeting our need for appointment times. they work with Medicare patients. We have and will continue to recommend SVSP for speech needs.

Very helpful staff and speech therapist, nothing but positive vibes and patience. Would highly…read morerecommend.