I first met and interviewed Erin Harty, SLP about 2 years ago, 7 months after my granddaughter was…read moreevaluated by the Riverside County Speech Pathologists at 32 months for services and deemed to have a "severe speech deficit and placed her verbal language at 18-24 months" yet because my granddaughter was almost 3 and scored extremely high on her cognitive tests they declined to provide services because she was attending a structured pre-school and said that the state would provide services if requested by her PCM. Long story short she was denied by the State of California and by Molina her insurance carrier. Her father and I were told that we should wait until she entered First Grade - my well articulated letters were either ignored or rubber stamped Denied. When I heard about Erin I just stopped by and she was gracious enough to give me as much time as I needed and answered all my questions. Unfortunately I did not have insurance to pay for speech therapy for my granddaughter so it was over a year before I could afford to pay for her therapy. We started speech therapy this past July(2015) most especially because of some repeated incidents of bullying and being made fun of for her speech impediments and difficulties-all at the age of 4-I couldn't wait for her to enter 1stGrade to start therapy! If people and children were cruel to her at 4 imagine in 2 more years! I remember my discussion with Erin and visited with her once again and she wanted to start with an evaluation. Jump forward to the evaluation-because it's difficult to understand her and because my granddaughter is also very intelligent it took 3 days to complete her evaluation! Through out Erin was so patient, found unique ways to communicate with her and knew how and when to be firm. It was found that she needed to come to speech therapy 3x a week, but because of circumstances we shortened it to 2x weekly. Every time my granddaughter goes to speech therapy she looks forward to seeing "Miss Erin". Erin finds a way to get through to her even on her bad days and she has the patience of a Saint. This profession requires patience, perseverance, a positive attitude and constant encouragement which Erin has in spades. From the beginning Erin stressed how important it is that family be involved and that practice is an integral part of the permanent learning process and encouragement is much better than being critical. As a Licensed Master Clinical Social Worker since 1997 I have worked with a plethora of professionals in varying disciplines and in all my years Erin is truly a rarity. I would and do recommend her to those who say they are looking for a speech pathologist. We went to visit our family in Ohio this past December and everyone was so shocked, surprised and so happy at how far my granddaughter has come along since July-just 6 months! It was music to both Erin and my ears because their objective opinion was proof of her expertise and our collaborative effort!!

My son has been getting speech therapy with Erin and Ms.Cat for the last six months and has showed…read moretremendous improvement, so much so that in that short timeframe he has met and/or surpassed his speech and learning milestones. He will be 3 in July and already knows the alphabet, animals, sounds, colors, shapes, can count to 100, speaks in full sentences, and the list goes on and on. We are only ending our speech sessions because he is starting preschool next week But I know he is prepared and ready because of all the help and support from Ms.Cat and Erin. I highly recommend them and tell everyone I know!

My son currently attends this location for "speech therapy". However since December of 2025 i have…read morerequested a call back from the general manager, JAMIE ,regarding concerns I have as a parent & have been continuously over looked. Again I received a call that my son's therapist will be leaving the practice & in the meantime no times are available except 3pm on Wednesdays (they have his availability & know 3pm on Wednesdays would not work). Since February of 2026, his doctors have requested he receive an additional session be added since my son is non-verbal & every time I have followed up the response is "availability must remain open for other patients". CLARISSA, the scheduling "manager" who is very passive, informed me if i did not want to schedule my son for an incoming therapist in August (WE ARE IN APRIL) then i am more than welcome to have him discharged. Mind you, we drive an hour to take him to be able to receive this support & multiple times we have arrived & there is no therapist for him, or the session was "canceled". The lack of communication & opportunity for a child is extremely sad. 0/5 stars

I had had radiation and chemotherapy treatment for tongue cancer. I consulted with Katie Hoops of…read moreMonterey Bay Speech Therapy to get a second opinion on my swallow and jaw exercises. Ms. Hoops was very helpful and explained the reason for my exercises as well as emphasizing the importance of my continuing the exercises on a long-term basis. I have heeded her advice. While in consultation with Ms, Hoops I also learned that she had experience working with deaf children. My family had been haranguing me for years to get my hearing tested and the results concluded that I had moderate hearing loss, but not sufficient loss for a hearing aid. However, I was not fully informed of the consequences of my hearing loss or provided an explanation of my testing chart. I made an appointment with Ms Hoops to go over the results of the test, I brought in my charts (which were greek to me) and she explained the test results, informed me of the sounds that are now difficult for me to hear and gave me suggestions regarding "training" family members and friends about how best to ensure that I hear their words. I am very happy to have found Ms. Hoops and Monterey Bay Speech Therapy.

Jocelyn Lagier helped me a lot with improving my foreign accent. I came to the U.S in the mid 90s…read moreand still have people looking at me sometimes and asking me to repeat what I just said... For professional reasons I have decided to reduce my accent or at least to make my speech more clear. Jocelyn firs evaluated the areas we need to work on, then created a personalized plan, and based on that she provided materials, advice, and lots of practice. Thanks to her patience and consistency I believe I made a nice progress. I became aware of certain ways I pronounced words that were confusing for the listeners - I didn't even know this was happening. Then she helped me fix those mistakes. I highly recommend working with Jocelyn. It was a great experience!

I had an incredibly upsetting and harmful experience with Jocelyn Lagier. She diagnosed my…read moredaughter, who was barely three years old at the time, with a severe speech disorder. Without my knowledge or consent, she sent this evaluation to the private school we were applying to--an action that directly resulted in my daughter being denied acceptance. This not only devastated us at the time but set off an entire year of emotional stress and confusion. Fast forward to a year later: after seeing multiple other speech therapists for second (and third) opinions, every single one has said the same thing--my daughter has no speech disorder. In fact, she doesn't even qualify for speech therapy at all. It's clear to me now that Jocelyn Lagier was more interested in keeping us on a path of ongoing, unnecessary therapy sessions--ultimately for financial gain. She was not warm, supportive, or collaborative. She did not listen to my concerns as a parent, and I truly believe she caused harm rather than helped. I'm writing this review because I don't want another family to go through what we did. If you're looking for a thoughtful, ethical, and child-centered speech therapist, I strongly suggest you look elsewhere. This was a deeply painful and frustrating experience, and one I wouldn't wish on anyone.

My father has been in this facility since his transfer from CHOMP. He has been undergoing intensive…read moretherapy and care since his stroke. The staff and different therapy groups as well as social services have been wonderful. He has been improving daily, concerns are addressed right away and I have not encountered any major issues. The atmosphere is good and I feel confident he is in good hands when I am not there. Kudos to everyone at Cypress Ridge! Thank you for keeping an eye on pops!

This facility is horrible. When I was having incognative issues and transferred back to the…read morehospital, the staff stole all my belongings. Never got them back. Horrible situation. Still hurts.

We love Morgan Hill Speech. They are currently only able to do TeleTherapy sessions, but those are…read moreperfect for this time at home. Our weekly sessions are a chance for my sons speech practice as well as helpful ideas for us to incorporate during the week. There is an optional online program with speech based games that anyone in the family can play with the child/student (not just mom!) Choose between games that focus on verbalization, turn taking, story telling etc based on your child's needs. This combination of daily games (10-15 minutes) along with weekly sessions have helped keep my son in his routine as well as increasing his confidence with speech.

We are so thankful for the creative and kind therapists at Morgan Hill Speech! A special shout out…read moreto Ms. Ambar who always welcomes us with a smile and Ms. Nadine who makes our sessions fun (even when we are working hard!)

Coming to Speak E-Z has undoubtedly been one of the best decisions of my life! I've struggled with…read morea speech impediment my entire life, and in just a little over 6 months we made a world of progress -- to the point where I talk just about as normal as anybody else! It has really helped me with my confidence and helped others to understand me when I speak. Francine has been so encouraging and pleasant to work with. I've also come to really look forward to catching up with her, Diana, Kim, and the rest of the staff. I couldn't recommend them more!!! Thank you so much for everything.

Francine and her team is incredible! I would recommend her speech services to anyone. My daughter…read morewas born with a cleft lip and palate and started speech therapy at a very young age. We started seeing Francine when my daughter was about 1 1/2 years old and went once per week. Francine has a very routine/structured approach that I admire and has worked great for our family. Before seeing Francine routinely, it was very hard to understand my daughter. She could not properly pronounce her sounds/words and would get easily frustrated because I wasn't able to meet certain needs of hers. With the help of Francine, the "homework" and simple techniques she gave us, my daughter thrived! Fast forward 2 1/2 years later and my daughter is speaking fluently and is understood by me and other adults and her friends. We would not be where we are today without Francine's help and support she gave us. Unfortunately, we had to move due to my husbands job and were very sad to leave the speak-e-z family. If we ever find ourselves back in Monterey we will definitely go back to Francine because she is the best!

If I could give this place negative stars, I would~…read more It is run down, dirty and the staff is completely unprofessional. I was shocked at how unprofessional the staff is. We went for one visit and they actually ended up creating more issues for my daughter than she started with. Beware and stay clear.

I have been really happy here. My child has bonded with their OT and is making a lot of progress…read more The owner, reception, and really everyone I have met there has been welcoming and helpful. I am able to discuss my child's week at each appt and they follow up with her strengths and challenges and help them with a plan for success. This office has been an excellent support for our family, child, and navigating through having a special needs child. They have even offered support as we navigate through the school system trying to get our child all the services they are entitled to. I'm incredibly happy to have pediatric therapy on my child's support team!

Jocelyn is a phenomenal speech therapist. As a previous colleague of mine, we shared hundreds of…read morepatients. Jocelyn is very kind, patient, and thorough. I can speak to her extensive skill in treating patients with neurological diagnoses. If you're looking for someone that know's her stuff and manages to make it engaging and effective for her patients, this is your girl.

I don't recommend Jocelyn Lagier if you are looking for private speech therapy for your child. We…read moretook daughter to Jocelyn when she was 3 and 4 for 8 months and saw no progress. Jocelyn does not have family centered approach to therapy. She does not include in the family in support and never gave tools, learnings or practices for us practice at home together. Jocelyn is extremely unprofessional in her communication styles and not a welcoming warm person you'd want your child to be spending time with. If your looking for effective, in depth and professional care- look elsewhere!

Colette is wonderful! She is very responsive and professional. We were able to book an initial…read moremeeting for an assessment very quickly and she is thorough and communicates well. She is flexible with meeting times and has been wonderful to work with. She worked with a child who was very hesitant about tutoring and is now one of the highlights of her week! She's brought out the best in our little one and I can see her confidence growing!

From the owner: Educational Services is a high level learning center that has been serving the Monterey Peninsula…read morenow for over 19 years.