What an amazing experience visiting Erin Cole. My daughter had 4 places picked out to look at dresses and after visiting Erin we cancelled all of our other appointments. She worked with my daughter & treated her like a queen and we found an amazing dress . You definitely need to visit her . Mom of the bride read more

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Such an amazing experience working directly with the designer Erin Cole! The process was very intimate working with her one-on-one, which I truly enjoyed. I'm obsessed with my wedding dress, and I am very thankful I made this appointment and met with Erin. She made my experience very special and seamless, providing great ideas and answering all my questions. The dress I purchased is one-of-a-kind, made of high-quality material, and fits perfectly! I went to many different wedding dress shops, and nothing comes close to the dress I said yes to! I highly recommend making an appointment with her. I am confident you won't regret it and will have an awesome experience! read more

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From the moment I walked into this boutique, I knew I was in the right place. I had visited several other bridal shops before coming here, but nothing compared to this experience. As soon as I met Erin I felt completely at ease. She is incredibly kind, patient, and truly knowledgeable about bridal design and fit. She took the time to understand my vision and guided me through each option with such care and expertise. Every single dress I tried on was stunning. Honestly, it made choosing "the one" very difficult because I loved them all. The craftsmanship, fabric quality, and attention to detail in her designs are absolutely beautiful. What really sets her apart is how personal the experience feels. You never feel rushed, and she genuinely wants you to feel confident and beautiful in your dress. I ultimately chose one of her designs for my wedding, and I couldn't be happier with my decision. If you are looking for a designer who is talented, professional, and truly passionate about what she does, I cannot recommend her enough. This was by far the best bridal experience I had, and I would recommend her to any bride without hesitation! read more

Such a great experience!!!! From the moment I walked in, I felt instantly welcomed by Erin, who was such a delight in helping me pick my PERFECT dress!! Her beautifully intricate designs range from trendy to timeless and made me feel comfortable in searching for what I want. Also, her shop??? absolutely adorable. Made the experience even better. Definitely recommend and I cannot wait to wear an Erin Cole design on my special day. read more

Erin Cole Bride - Bridal Near Me - Costa Mesa, California

Amazing, amazing, amazing! I tried on one of Erin's dresses at another bridal boutique and decided to go to her store to see the full selection and I am so glad I did. It was such a unique and personalized experience compared to the other shops I had been to. Erin makes you feel so comfortable and the process was so fun with her and her team. The range of dresses Erin offers is amazing - definitely something for every bride here. I am OBSESSED with my dress and everything turned out so perfectly. The alterations process was easy and I knew I was in good hands the entire time. Erin is responsive and approachable and you get to work directly with her the whole time which made it such a great experience. I genuinely miss my visits to her store! read more

Erin Cole Bride - Bridal Near Me - Costa Mesa, California

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Wow. What an experience. I'll update with photos after my wedding, but Erin is unbelievable. She really took the time to listen to what I wanted and made sure I, along with my girls, had an unreal moment. My dress is perfect. She was willing and eager to make it my own and I cannot tell you how excited I am to wear this work of art. Thank you, Erin. I cannot wait to wear the dress and feel like a star. read more

Truly amazing experience! Her store is soo open, clean, and stunningly decorated. I had been to several wedding dress shops and hers was the most breath taking. She also had these amazing smelling candles everywhere which definately made trying on dresses even more relaxing! Erin Cole the designer truly was a dream to work with. She has such an eye for details and she listens to you completely with your needs and desires. Her dresses are absolutely stunning, I felt like her whole collection was made for me. There was such a variety of styles however that would speak to any ones tAste! Don't miss out! Definitely visit Erin COLE! She is a must Reccomend to all my friends and family! So happy to have found my dress here! read more

I found Erin Coles bridal shop on Yelp and I am SO glad I did! She was the first place I went to look for my wedding dress and should have been my only. I fell in love with all the dresses but one in particular stole my heart. I went to look at other high end bridal shops just to try all my options but none of leveled up to Erin's designed OR her super kind customer service! She was so warm and welcoming and made my mom, best friends, and I feel like good friends. She never made me feel pressured to love any of the dresses, my love for them came naturally. Her designs are classic but trendy and completely her own. I told her the moment I saw her designs on Instagram that they were everything my Pinterest board wanted to be! 10 out of 10 recommend that every bride should go to Erin for their dress! Whether they find the ONE or not, they will have the most special experience! Today, I bought my wedding dress from her and it's everything I want and more! Im beyond ecstatic! read more

Erin Cole Bride - Bridal Near Me - Costa Mesa, California

I was recommended to Erin Cole Couture Bridal by a friend who said, "Ken, you will drool over these dresses, and absolutely fall in love with the experience!" And that's exactly what happened. What I didn't expect was that I would also fall in love with Erin Cole as a person I now feel blessed to call a friend. From my first try on, through all my fittings, Erin made everything so special, fun and effortless. Her creative brilliance clearly comes from a place of deep love and appreciation for fashion, art and people, and, in addition to all that magic, she's so refreshingly real. You can feel the immense love she puts into ensuring every detail is tailored to you, and fits your dream seamlessly. The dresses, jewelry, and other accessories you'll find in her lush boutique are exquisite and extraordinary. I will be decked out in allll the Erin things on my wedding day, and I wouldn't have it any other way! read more

TLDR; YOU MUST SEE ERIN if you want to elevate your wedding dress shopping experience! Erin will absolutely change the way that you see yourself in a wedding dress and she will not stop until you are confident in your wedding dress look! As a plus, I feel like I have gained a friend for life, and it feels like fate led me to find her on Yelp. *WHY YOU SHOULD TRUST MY REVIEW* I purchased my wedding dress from Erin in July 2021 for my October 2022 wedding. I have been in 5 times for fittings for my dress and an additional article of clothing for my engagement photo shoot (a cape). *THE INITIAL APPOINTMENT AND FITTING* Back in July 2021, after a jam packed Saturday of brunch and stopping over at 2 other Orange County wedding dress shops with my 2 MOHs and my mom, I went to see Erin on Sunday. When I booked my appointment in advance, Erin HERSELF emailed me to confirm. The night before coming in, Erin HERSELF (again) emailed me to ask if I had any styles I was looking at so that she could pull some wedding dresses and accessories for me when I came in (eventually we ended up texting since it was more efficient). Prior to this weekend, I had scoured Yelp for wedding dress shops in the Orange County area thinking that I would try a few shops in one weekend just to get a feel for what type of dress I want, what looks good on me, etc. I was NOT expecting to find THE dress during this first weekend. (Spoiler alert -- I found the dress at Erin Cole Bride!) Erin's shop is in a business complex close to John Wayne Airport. We had no issues with parking, as there were plenty of open parking spots. When we came in on that Sunday in July, Erin greeted us at the door and was overly welcoming to my family, friends, and my MOHs. It was also nice to be able to have more than 3 people come in during the fitting, since my dad really wanted to be part of the experience as I am his only daughter. We had brought some champagne and Erin poured it out for us and we left my friends and family in the room while me and her alone went to the dressing room. She showed me a few pieces that she had pulled for me, including some more princess-y ball gown dresses that I had thought I wanted at the time (plot twist, I went with a completely different silhouette -- as if you, dear bride, needed another reminder to be open to other dresses that are normally not your style. TRY. THEM. ON. Why not?! This is your chance to try on really beautiful, expensive dresses and be like "nah, not for me" and sashay back into the dressing room). I tried on a few, went out and showed my family, and although I REALLY LIKED some of the dresses...I didn't LOVE any of them. Back in the dressing room, Erin asks if I would be willing to try on a dress that was not a style that I had initially requested. I said yes, because, why not? (see above). I try on one of the dresses and OMG I CANNOT stop looking at myself! The dress is beautiful! It's "THE ONE"! I walk out, and MOM approves (yes, even mom approves). I would categorize my wedding 'fit and style as a bit extra, there's multiple pieces to my look, and I knew I absolutely had to have Erin make my dress when she was on board with my entire vision. We added pieces, we added more pieces, we added a long veil, we tried a shorter veil, we tried things on and didn't like them. The point is, Erin was so open to trying out different arrangements and pieces and dresses until I FELT like I had on the dress I wanted to walk down the aisle to. *OTHER REASONS YOU SHOULD SEE ERIN* She has so many different looks to choose from and she is very open to customizing the dresses to YOUR personality -- whether that be more classic, or more extra with glitter tulle (e.g. veils, jewelry that she makes IN HOUSE (I mean...what else do you need?!), removable overskirts, etc.) (I love and trust her so much that I had her make me a cape to attach to my dress for my engagement pictures!) As an aside, Erin is also a beautiful person who exudes joy and positivity! It's very clear from the first time you meet her that making you feel confident on your wedding day is her LIFE'S PASSION. It's a breath of fresh air to meet someone in this life who is so in your corner and is genuinely excited and happy for you. Although my wedding hasn't happened yet, I have already been in to see Erin multiple times (2x to try on the entire wedding ensemble before I decided to buy it, 1x to get some measurements for the cape for the dress for my engagement pictures, 1x to pick up the finished cape, 1x to do another fitting for my wedding dress since it's already come in). Each time, Erin has been very welcoming to my friends and family (she even let my MOH's dog come in and gave him a water bowl!). I still have a few final fittings before my wedding dress is finalized, and I will update this review when that's all done and I have some wedding pics to post. read more

Erin Cole Bridal was first stop I made when I began dress shopping. I ended up buying the third dress I tried on there! Malorie, Kate, and Erin Cole were extremely professional, helpful in the decision process but not pushy, polite, honest, and incredibly sweet. I ended up with a Rivini dress and also bought my veil, sash, and jewelry there. The seamstress was very attentive to my needs and made my dress flawless. Malorie provided me with a wedding day kit, beautifully packaged and inside it had needles already threaded, chalk, and other items incase of emergency. The day of my wedding, the zipper on one of my bridesmaid's dresses split right before walking down the aisle. The kit came in so incredibly handy and we were able to fix her dress in minutes!!! I was on the fence about wearing a veil, but Erin showed me different styles and helped me see how elegant it could look. I am so glad I listened to her. My dress, sash, veil, and earrings were stunning. The look was incredible and I owe that to Erin Cole and her staff. read more

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I loved my experience at Erin Cole and would recommend the salon to anyone seeking tons of excellent service and complete styling help. I went in to try on dresses at Erin Cole just for fun not thinking that any of those fancy dresses were for me. In reality, they did have simple and elegant dresses, too, and not all of their dresses were the big princess poofy types. The sales team was amazing and so was Erin. She styled me from head to toe recommending a beautiful sash and two necklaces to complete my look. I loved the entire experience and it was definitely worth multiple trips down to Costa Mesa from San Francisco. Thanks to everyone at Erin Cole and to all you brides out there, this salon is definitely worth checking out. read more

Erin Cole Bride - Photo by Wendy K Yalom - Bridal Near Me - Costa Mesa, California

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Not Happy with "Erin Cole Couture Bridal" We Expected more from a high end bridal store nope not the case. My daughter found a beautiful 3,000.00 dollar dress tried on the floor sample which fit Perfectly just needed a very SMALL alteration in the bust area ,place her order for the dress on 9/30/14.because they did not have the dress in stock. WEDDING DATE 5\2\15 . The dress came 4\17\15 .......2 WEEKS her before her wedding cutting it way to close ,they ordered wrong size WAY to large in all ways then wanted $800.00 for alterations plus the dress look nothing like the one she tried on. Needless to say we were very upset with the whole process,we took our business else where andwere very happy and cost 1\3 of the price and it was off the rack and beautiful . Beware .....and the customer service was lacking in all ways.just expected more. read more

Thank you Kate for your patience, enthusiasm, and most importantly, not making me feel like you're trying to sale me a dress! I walked out of there not feeling pressured to buy anything; I ended up saying yes to the dress after thinking it over some more. There were a lot of quality (also read: expensive; but you get what you pay for) gowns. I already knew what I wanted but didn't want to drive all the way to LA to try on the VW. They worked with me and matched VW's flagship offer. Pros: -lots of beautiful designer gowns -great customer service (I worked with Kate) -beautiful boutique -easy parking Cons: -expensive (but worth it if it's in your budget) read more

Erin Cole Bride - Love this place! - Bridal Near Me - Costa Mesa, California

I love this store and I love Tara. It has the BEST wedding dress selection in all of OC, hands down. It had the best selection when we were searching for my sister's wedding dress and it had the best selection when we were searching for my wedding dress late last year/early this year. Also, the staff is the friendliest (despite the fact that the store is higher end) and most knowledgeable of all the stores we visited. I fell in love with a Monique L. dress at Erin Cole, but I ended up buying another dress from another store due to budget concerns (I insisted on trying on dresses that were outside of my budget despite Tara's warning). But I made another big mistake by not communicating my budget concerns to Tara from the beginning. Instead, I assumed there was nothing that could be done and bought a dress from another store. That turned into a major fiasco. Long story short, two months passed and I needed another dress. I called Tara and explained the whole situation to her. First off, she remembered me. Second, she was super understanding, didn't make me feel stupid, and made herself immediately available. She also convinced the owner to let me purchase the sample dress at a discount, which was still in mint condition. I wouldn't have been able to get the dress without Tara's help considering I had already paid for another dress and wasn't sure if I'd be able to get my money back. In short, I love Tara. She's not only great at what she does, but she's caring and nice. read more

Erin Cole Bride - My Monique Lhuillier Laurence Fall 2014 dress - Bridal Near Me - Costa Mesa, California

I dread shopping with other people. The idea of people waiting for me while I'm in the dressing room stresses me out. On the rare occasions I do go shopping with someone, I buy things without trying them on simply for that reason. So, after much thought and consideration, I decided to go wedding dress shopping by myself. Erin Cole Couture Bridal was the second and last store I visited on my search (I actually took one of my bridesmaids to the first store I went to but felt so bad that she had to wait for me, I decided to go about it alone afterwards). I did have a specific dress I wanted to see and when I called and inquired, they told me it was in store and I could try it on. On the day of my appointment, Erin, the owner, happened to be in-house as there was a Rivini Trunk Show going on. I was happy she was there since having come alone, I wanted to get a professional opinion. Though she was the owner, I had faith she would at least steer me towards a dress that was flattering for me. I'm glad I took that optimistic view because I turned out to be right. When I mentioned the dress I wanted to try on, Erin pulled it out for me. She told me to try it to get it out my system but her honest opinion was that the dress had been "done" too many times, and there were so many other beautiful gowns to consider. I took her advice and tried on the dress but when I came out to see myself in the mirror, I was happy I had come alone. The dress looked awful on me and I was utterly disillusioned by what I saw. The only saving grace was no one was there to see me in it. Erin saw my chagrin and with a twinkle in her eye, told me if I was willing, she had a gown she thought would be perfect for me. Anything would have looked better than the dress I had on so I agreed. Erin was right. The moment I put her suggested dress on, I realized it was exactly what I wanted. I had my 'Say Yes to the Dress' moment (totally embarrassing since when I catch the show on TV, I always laugh/scoff at the girls who cry when they find "the one". I can vouch that I did not shed a single tear during the entire dress buying process). I made a quick call to my sister (and maid of honor) to see if she could come by and make sure I wasn't being delusional/crazy for buying a dress without looking a little more. Once she came and gave me her approval, I went ahead and bought it. After I purchased the dress, it was approximately a 6 month process to get the dress made and to go in for my first fitting (You pay half the price of the dress up front and the other half when you pick it up. I believe you must pay the latter half in the same form you paid the first- if you paid cash for the first half, you have to pay the second half in cash as well). The store was great about keeping me updated and making sure everything was on time (After the initial consultation with Erin, I worked with Kate and Debbie till my dress was made and ready for pick-up. They are both awesome and a pleasure to work with ). I had all my alterations (I changed the neckline and added a bustle to the back) done through the store and ended up buying a hairpiece for my reception there too. Overall, my dress buying experience was a very smooth one and I truly believe it was because of the personalized service the boutique offered me. I would highly recommend Erin Cole Couture Bridal to any bride looking for the perfect dress. 5 stars. read more

Bad experience before even setting foot in Erin Cole = one star. Because I currently live in SF but am planning an OC wedding, I was unsure of whether to buy my dress up in SF or in OC (so I wouldn't have to lug my dress back down for wedding day). I found two dresses that I loved, so I naturally wanted to show my mom without having her fly up to SF just to see two dresses. So, since I was heading down to OC for a family friend's wedding, I decided to make an appointment at Erin Cole so I could show my mom and possibly buy the dress. I made an appointment for next Saturday afternoon and emailed them to ask if they had one of the specific dresses (by Monique Lhuillier) I was looking for. I knew that they didn't carry Hayley Paige (which was the designer of the other dress I loved), but if I could at least show my mother one of the two dresses it would help my search a lot. I got a call from Kate Friday afternoon. She told me that they did not have the dress I was looking for, but they could place an order to get it in for the weekend. She then proceeded to say that they had lots of ones that were similar, and asked if I was going to buy my dress from Erin Cole. A little surprised, I said I didn't know because I would have to bring my mother to a different bridal salon to see the other dress before I could make any decisions. Kate said that in order to ship the dress in for the weekend, they would be charged a $150 fee, and if I were to buy my dress there, then it would be no problem. At this point I was already feeling really pressured, so I said that I couldn't buy it on Saturday because I wanted to show my mom the other gown before making a decision. She then asked me where I was going to see the other dress, and I said that I would have to figure out a time to go to freaking WEST HOLLYWOOD in my limited time back home. But she kept asking if I knew when I was going to go see that other dress so I would know if I would buy something at Erin Cole. Okay, seriously. I get that you're trying to be accommodating by requesting the dress, but wtf was with the pressure?? Sorry you have to be charged a shipping fee, but if you don't want to risk getting charged without my making a purchase, just say you don't have it, or step up your salesmanship and just suck it up. I was so put off that I just have no more desire to go there to even look at dresses, even if they weren't going to ship in the one I wanted. Thankfully I have lots of options, and Erin Cole just won't be one of them. read more

Erins designs, quality and pricing are unmatched. I don't know how her competition stays in business! 5 stars for her perfect staff and the woman that she is! read more

This is my first stop of bridal gown shopping, what an amazing experience!!! My friend and I made 2 consecutive appointments back to back with Kate and she is the nicest and sweetest! We both got almost 2 hours of full attention. So dedicated to make us happy! She ran around helping us putting on the gown, suggesting the matching veil, and taking off the gown, and putting on another one. She respected our budget and showed us the most variety in the range. Too short? no problem, here are some different height of heels. Flat chested? no problem, here are the variety of paddings. Kate is really really good at her job. As much as all the dresses I tried on are so magical, I personally am not ready to buy a gown since my wedding date is still 11 months away. But anyone who's in that stage should definitely visit. Won't be dissapointed! Additionally, we saw a bride who's gonna get married in 2 weeks coming in to do her final fitting. The tailor was there as well and she's the nicest! The gown fits the girl so absolutely well and it was stunning! Seeing happy customer is believing! read more

One of the best bridal salon experiences I've had! A small bridal boutique with an amazing election of wedding gowns and accessories. They carry designers that include Vera Wang, Rivini, Monique Lhuillier and others. I was looking for Jenny Packham dresses and not many bridal salons in Los Angeles carry the line. I made an appointment for the trunk show and was in awe of how many dresses there was to choose from! Luckily, I made an early morning appointment because it was getting pretty busy as I was finishing my appointment. I didn't feel rushed to make a decision after an hour as I was at other bridal salons. They took their time with me, making sure I loved my dress as I tried on many dresses on over and over. The owner, Erin Cole wanted me to get a feel of my total look from head to toe so she styled my hair effortlessly, took pictures of me in the dress to see the flow of the dress which made a huge difference in narrowing down dress selections. Def give this place a try while searching for the perfect dress, you may find it here! read more

I went to Erin Cole Couture Bridal with the idea that I would look and then maybe continue shopping elsewhere. I ended up with the dress of my dreams! When I came in I was struck by how nice everyone was. Not just the consultant who worked with me, but everyone in the store greeted me. I also love the set-up of the store. When we walked in there was another bride who apparently made a purchase and we could see them celebrating. I worked with Erin and Jacquie. They listened to me when I said that there was a Vera Wang I really wanted to try, but they also pulled other dresses that they thought I would look good in. The first dress I tried was one Erin pulled for me and it was the one!!! I knew it when I put it on! Even after I pretty much decided they still encouraged me to try on a few dresses just to be sure. Jacquie also listened to me when I said there were things that I didn't like. She never tried to sell dresses to me that weren't my taste. When I put my dress back on, Erin used pins to show me how it could be altered to a sweetheart neckline which I wanted. She also took video of my with her Ipad, So that I could see the movement in the dress. When I said it was my dress everyone was so sweet. They gave us champagne and even apple juice for my niece/flower girl. I have been to a few bridal shops and I have to say that at Erin Cole I had the experience that every bride dreams of. I couldn't be happier. read more

Sooooo happy I stopped in! I found my dress so fast, it's crazy. Kate helped me and brought me dresses based on the kind if styles I described and the second dress she picked was the perfect dress for me! It was a dress I never would have picked for myself but I'm SO glad she picked it for me. They even popped open a bottle of champagne to celebrate me finding my dress! It was a great experience :) read more

Dear future brides, If you want to experience a personalized, unforgettable and special experience, you HAVE to go to Erin Cole. my personal experience was unforgettable. When I entered the Erin Cole store, Erin, personally, welcomed me with her beautiful smile and told me that she would help me choose the perfect wedding gown that would suit my personality. Once Erin said that to me, I did really feel honored by being styled by such an international, well-known haute couture designer. Then Erin started showing me the dress options that would suit me the best. Fortunately, with Erin's guidance and professionalism, I got to find my dream wedding gown. After deciding on the wedding gown, the talented Erin helped me choose the suitable veil and jewelry for my dream dress. The whole outfit was just perfect. I was speechless that Erin was able to make me look like the fairy tale bride. Brides, if you would love to have a fairy tale bride experience, ERIN COLE is the place to GO read more

Erin Cole Couture Bridal lived up to the name. Here is the short version... Stylists are very gracious, knowledgeable and are great listeners! Erin Cole is passionate about her accessories, dresses and will astound you will her fashion sense. Beautiful environment, the entire staff is tremendously helpful. Erin Cole Couture was the third salon we visited, the experience was the BEST by far. 5 + stars. If you would like a more detailed version, read below! From the moment you walk through the front door, the dresses. & accessories along with the stylists and the decor set the tone for a very special experience. The stylists are gracious, knowledgeable and best of all they listen! My niece met with her stylist Kate and was asked a few questions to determine some specifics about the wedding day, if there was a certain dress or style she had in mind. The last question and very important was price-range. The last thing you want is to fall in love with a dress and have it be out of your comfort zone. Kate honored all the information and began pulling dresses. She encouraged the group to look through the dresses and offer suggestions as well. The next think you know, a door opened and out floated the most beautiful young lady in a gorgeous dress. Oohing, awing and dabbing a tear from our eyes, Kate then accessorized the dress with an amazing jeweled sash, gorgeous earrings and completed the look by twisting her hair into a gorgeous side bun. As much as everyone loved the look, there were few more dresses to try. Never once was there a feeling of being rushed or feeling like a decision needed to be made, pronto. The experience evolved as it should, with the "bride to be" narrowing the dresses down to 2. With that Erin, the stores namesake and most kind host, asked to see the B2B in both dresses while walking from one end of the store to the other, having the bride feel the experience in both dresses and seeing the movement of the dress Erin who is so talented added a french mesh veil, pinned it as a blusher and transported the dress into a stunning couture look. The bride was hit the "LOVE" pillow (you'll see when you are there) & made her decision. While in the dress, champagne flowed as we toasted to a gorgeous dress for a spectacular day and a very beautiful experience to remember for ever! I would put this salon at the top of your list for your bridal dress & accessory experience. read more

Overall their service is ok. Its just not my favorite. I guess its all because I have been to a better place. Hate fighting for the mirror. I brought my wedding planner that day at the trunk show which probably they think she is my friend/planner versus I actually hire her. They push me to the side mirror after couple dresses, then I asked them if I can use the other mirror and they said no. Not fair all because I am petite or whatever reason. Beside this, they are alright cos you pay what you get for read more

My fiancee and I went in on Saturday during their trunk show, to try and find the perfect dress for the big day and could not have been happier with our experience. Erin Cole, her business partner Karin, our sales associate Tanya, and the entire staff were incredible. When we found "the one", they were genuinely excited for us and did everything they could to make the whole experience wonderful. Even if the dresses are a little out of your budget, Erin's designs for accessories are breathtaking. Go and check out this boutique if you are a bride to be, you will not be disappointed with your experience. read more

I came to Erin Cole after already purchasing a wedding dress elsewhere. They are the only store locally that carried a specific designer that I had my heart set on after my first dress debacle. I worked with Tara and she is great. She worked with me to really make my dream dress possible. It's not often that you can purchase a dress, realize it was a mistake,and be able to afford your dream dress after! If I only had to work with her my review might be more positive and she's the only reason there are any stars! Everyone else I encountered at Erin Cole left me asking one question. Where is the customer service? Everyone seems to have one priority and that's to get your credit card almost to the point of unnecessary pressure. The dresses are not cheap here so be prepared to spend a pretty penny. If you are unwilling, they will move on to the next person. It's a shame, because there are some nice people at the boutique, but leave it to a few bad apples to leave a horrific taste in your mouth. read more

AMAZING customer service. I went to Erin Cole and worked with Kate and Erin. You couldn't ask for better assistance in picking out your wedding dress. Not only are they both extremely patient, but they are both very honest. Erin is extremely talented and can execute your vision of how you want your dress to look. Whether this means adding or subtracting material, she can make it happen. Erin's Veils and accessories are AMAZING!!!!! I have never seen any veils like hers. They are truly unique and really completes the look. I went to the Vera Wang Boutique and Monique boutique in Beverly Hills and West Hollywood, where I received decent service, but at Erin Cole, it was superior service and truly genuine service. At EC, You are not just an appointment filling a time slot, they take their time with you and don't rush you out like they do at the VW boutique. They also follow up with you which I think is very important. You can tell how passionate Erin is about her business. I couldn't recommend this place enough. read more

Erin Cole Bride - Erin is working her magic. She is showing me different bolero possibilities. Her style is amazing and you just trust her. - Bridal Near Me - Costa Mesa, California

I came here because there was a trunk show going on for a designer I was interested in. The dresses here were more than what I wanted to spend. The Lady that helped me out was really nice. The one thing that could have improved my experience was if they had offered me a corset or strapless. The lady that owns that shop was also really nice. Overall, I felt overwhelmed with too many options to try on. I see why some shops only have you try on a few gowns. I was impressed by how quickly the lady threw on an updo to show me what it would look like. read more

My bridal consultant was Kate and she was fantastic. My appointment was at 4 PM yesterday and I was the only client in the boutique (I anticipated this and it was a reason I scheduled a weekday appointment). It is an intimate boutique with a small but beautiful selection of dresses. Or as my mom said, "it looks like each gown was hand chosen/personally selected to be there." I have to agree with her. Every single gown was beautiful and if I had the time and energy, I would have tried on all the dresses! The dresses were on the floor for us to browse through. There are three platforms in front of the wall-long mirror so I am assuming the boutique can handle a max of 3 brides at a time. I tried on about 5-6 dresses in an hour long appointment. I don't think I took the entire hour though- by my own choice. Kate was mindful of my budget and understood what I wanted in a dress. She even made some selections I would never have considered but once on, was very flattering. Kate also asked for my mom's opinion, despite the language barrier, and I appreciated that Kate was able to pick up on the importance of my mom's opinion to me and included my mom in the process. All the gowns here are in very good shape, which I didn't realize until now makes a big difference in getting a good picture of hat you will look like on your wedding day. When I went shopping for a gown at Saks Bridal NYC (I really do have to write a review of that place), all the gowns were torn, dirty, grey, and had holes. Mind you, I only tried on 3 gowns but it still killed the whole "pretty white dress" vibe. While I did not find "the dress" or rather I should say did not get "this is my dress/you'll just know feeling" my friends talk about (damn you media making me feel like I need to cry and get "the feeling" when trying on a wedding dress), I did find a dress I liked a lot and my mom liked a lot. I scheduled another appointment to come back with my brother and dad for their opinions on the dress. My only minor concern is that alterations/fittings are only available on certain days. My career requires me to travel 5 days out of a week and sometimes through the weekend so this may be an issue for me. This is my first month I'm in one location for longer than 3 days in two years which is why I'm taking advantage of the time to go dress shopping for a wedding that's not for another year! Overall, my experience at Erin Cole was great! Kate's a fantastic consultant and her experience really shows. She's able to make great suggestions that will be flattering on you even if it is not what you envisioned yourself in. She's even better at picking out dresses matching your specifications. read more

I decided to make the drive to Erin Cole from Santa Monica because they were having a Jenny Packham trunk sale. This was my first time trying on wedding dresses. I knew I did not want a ballgown or mermaid style; I was looking for something slinky and relatively simple, like a bias-cut sheath, and based on what I've seen on wedding blogs and in magazines, these seem to be harder to come by. I was really just planning to try on dresses for fun that day and did not expect to find "the" dress. Erin Cole has the gowns on display on racks, so you can look through them and pull whatever you want to try on (as opposed to the "salon" style, where the dresses are in back and the consultant pulls what she thinks you'd like). The store is pretty small, and the service is personal. There were only 2 other brides there at the same time, who were being helped by different consultants. The gowns here are not cheap, but the shop manages to feel luxe without being pretentious. (I sometimes feel a bit intimidated walking into designer shops, but I felt comfortable at Erin Cole.) My consultant was Jacquie, and she was great. She hung back while we pulled a bunch of gowns, then suggested 1 or 2 more. I tried on 1 Vera Wang and maybe 7 or 8 by Jenny Packham, and they were all gorgeous. The whole experience was really fun -- even though, as I said above, I'm normally not the type who likes to be the center of attention! Erin Cole was there, and she came over a few times to suggest accessories, including a beautiful birdcage veil (which Erin designed). The service throughout was very attentive, but not overbearing or pushy. Jacquie was helpful and patient, and I never felt rushed or pressured to make a decision. I ended up finding a stunning dress that I absolutely loved and Jacquie hugged me and gave me and my friends champagne to celebrate. Everyone was complimenting me and they seemed genuinely happy and excited for me, not just happy to get a sale. I was really pleased (and surprised) with how easy the whole dressing shopping experience was! read more

If I could give more stars, I would. I drove down from LA for the Vera Wang trunk show and was very impressed by every aspect of my dress shopping experience at Erin Cole. Everyone working at Erin Cole, including Erin Cole herself was friendly, helpful, and all around awesome. Tara was my consultant, and since it was a slower day, Erin also helped me pick out a beautiful Vera Wang dress that was half my dress budget. Tara was very nice and helped me into my dresses (unlike the horrible consultant who 'helped' me at Monique Lhuillier). I must have tried on over 10 dresses, even some that I just wanted to see on to compare to my top choice, and she was very patient and I never felt rushed. The most impressive part was that Erin had her costume designer friend make me a black version of a Vera Wang belt with silk flowers that the store only had in ivory, and had it ready for me when I came back the next day with my mother. It looked AMAZING on the dress, and talk about going above and beyond! I highly recommend going to Erin Cole, it was worth the drive (two days in a row) to Costa Mesa from LA! read more

I went to this store for a trunk show. Ultimately I ended up buying a dress there because I fell in love with it, but it wasn't due to the customer service or attention which was minimal at best - even though I had an appointment. Their selection of upscale dresses and beautiful accessories is fantastic. While the person helping me didn't make an effort to 'complete' my wedding look with accessories from the store, I saw other bride to be's getting this treatment and they did an excellent job creating the drama that every bride wants to have walking down the aisle. I was actually a little sad that the woman helping me didn't make an effort. While the lady helping me wasn't very good - I was able to try on as many dresses as I wanted, which I heard other bridal salons limit, and Erin Cole was there helping all the brides with accessories. She was fantastic unlike the person helping me. From the other reviews it looks like Tara is a great person to work with, so perhaps ask for her specifically when you book your appointment. I wish I had done the same. Despite the lack of service, I was able to get my dress on time with no issues. In summary - great selection and owner, not so great service depending on who is helping you. read more

I love all the accessories that go perfectly with the dresses. The customer service and attention to detail are spot on. The staff is very helpful and intuitive to what I was looking to find. Thank you for the best experience. I am so pleased with the selection. read more

i was SO excited to come here as it's one of the only (if not the only) places in Orange County that sells Vera Wang and Monique Lhullier. When my mom and I arrived, we were really surprised by how tiny the store is. There is only one wall that has dresses. We were greeted by a tall brunette (can't remember her name) and we talked about what I was looking for. Maybe she could sense that I wasn't going to buy that day since i had just started, but her attitude changed immediately. I felt completely rushed with each dress i tried on and was not helped nearly as much as I was at Blush Bridal in Tustin...which is hard since these dresses are so big and poofy. I did fall in love with a Rivini dress but decided to walk away to think about it a little more. I did find it surprising that the lady didn't write down the dress that I liked, seeing as how every other bridal salon has done that for me. So go here for some beautiful dresses but unless you're willing to contribute to the employees' commission on the spot, expect less than stellar service. read more

The ladies at Erin Cole Bridal were incredibly pretentious (SNOBS) and were not helpful when I had a problem with my dress. There was an older lady that was especially curt and unpleasant whenever I had questions- Something you do not want to deal with while buying a wedding dress. They tried to charge me $500 for minor alterations and when I asked another seamstress she quoted me half that. Save yourself the trouble and do not go here!! read more

I 'said yes to my dress' this morning at Erin Cole and can't speak highly enough of the store. From the moment my girls and I walked through the front door they we're extremely helpful and welcoming. Their bridal stylist, Mallory, and Owner, Erin, went above and beyond what we had expected. Mallory was so patient as she pulled what felt like half the stores dresses for me to try on, and Erin humbly styled my hair and veil so I could envision the dress as it may look on my wedding day. I am so thankful for our experience and so excited for the dress I have picked out! I would definitely recommend them to anyone! read more

This is a lovely bridal salon. It has a nice open feel and was very pleasant. They have a wonderful selection of high end designers and will go out of their way to find a dress that works for you. They very quickly picked up on my style and pulled dresses I couldn't have guessed would look good, but did! I didn't end up getting my dress here but it was by far the best experience I had trying on dresses. Of course, their accessories are also top notch! read more

I can't say enough good things about my experience at Erin Cole. It was my very first time trying on dresses and I was a little overwhelmed. Mallory was extremely helpful and sweet and pulled beautiful dresses for me to try. The boutique is small and intimate with a great selection. Not overwhelming like those other bridal salons where you feel like a number. I thought I wanted a Vera but turns out I'm a Monique bride! Erin the owner was there and helped accessorize the dresses to make it my own. I tried on one Monique Lhuillier and everyone in the salon said I'd found my dress! I had another appointment at Mon Amie so I decided to wait on purchasing. After going to Mon Amie (and deciding to never go there again, not a great experience) I am going to go back to Erin Cole and try my potential dress on again! My mom enjoyed the experience there as well (and shes huge on customer service) and because of that wants to purchase from Erin Cole. This is a huge purchase so customer service goes a long way! read more

If I could give 6 stars I would! I have shopped for my gown for the past 2 months and I have to admit, I have been all over Los Angeles and have been to at least 5 stores in my area and I have been dissapointed. My cousin told me to make an appointment at Erin Cole Couture Bridal because that is where she bought her dress a few years ago and she said it was the best experience. I called and made an appointment for the following week and drove down with my mom, sister and my cousin. My cousin was right, It was probably the funnest part of my wedding planning. The ladies were amazing and so helpfull, they asked me questions that other stores never bothered doing about the wedding, venue etc.....Debbie the store manager was the sweetest person and knows her bridal!! I felt like the ladies at the store were family by the time I left, they were all hugging me and so excited for me. Besides the top notch customer service, it was the selection of amazing designers they carry that got me all excited the minute I walked in! All the other stores I went to carried only their own designer and all the dresses end up looking alike. At this store they carry Monique Lhullier, Vera, Judd Waddell, Rivini and a few more (yes I have done my homework and have shopped a lot) Needless to say, I walked out 2 hours later with such relief that I had finally found and purchased my dress!! I would recommend this store to any future bride, it is truly a class act store! read more