Diane met me as I came in with a warm welcome and smile. She was very good about putting me at…read moreease, answering all my questions and took great care of me. Overall, It was a great experience and I'll definitely return here in the future.

From the moment I walked in I was greeted with warmth from the staff. The whole process went…read moresmoothly and they made me feel so comfortable like we had been friends for years. Diana did my filler and she was so informative with every step she took. She was super careful and checked in with me every so often to make sure I was good. I highly recommend Diana! She's the best!! I am soooo happy with my results.

I consulted several doctors and plastic surgeons for natural asymmetry of my eyebrows and eyelid…read moreopenness that got worse with age. No one could figure out how to treat it. Dr. Small gave me a level of attention and care that showed she was determined to solve it, and, amazingly, she did. She treated me with precisely placed Botox injections and then had me come in for a couple quick follow-up appointments so she could observe the results over time and keep perfecting it. She understands facial anatomy better than the plastic surgeons I consulted and her skills using Botox are amazing. She is an artist. I can finally smile again without one eye being closed and the other being open too wide and I'm grateful to have found her. I highly recommend her for her skill and level of care and focus on helping you achieve what you're looking for. Her office is very nice, too, and her staff are all great! It's a pleasure to go there.

excellent care and assessment. Dr Small's aesthetic and training ensure a satisfying and natural…read moreresult. She is also conversant with all the new products and treatments. She really did "write the book," on botox.

Great friendly environment And. Keeps you healthy with each…read moreinjection and highly recommended to stay healthy To stop in

This review is not for me but for my father…read more He had been extremely ill for 10 days and was severely dehydrated. We got him to this place and they put 2 bags in him (not sure which cocktail) and it helped him immensely! Any time he's gotten sick since, he goes and gets the same thing and it always cuts the sickness time in half. It's more than just a iv bag from the ER (which coats insane amounts of money). We did try that and it didn't have the same effect. Highly recommend.

Sharon gave me a hydrating facial on May 1st. She does a great job and my face feels SO much…read morebetter. We've know each other since we were teenagers, so we also caught up on family and mutual friends. I highly recommend her services.

Email from me: I want to be off this list. You are sending too many emails. I have unsubscribed…read moretwice. I guess the better business bureau is my next step. Reply from Pristine: go ahead and send me to the better business bureau ! All you have to do is unsubscribe at the bottom of the page and be done with it.Instead you choose to be a witch and complain. I don't get that. I will go manually in and get you off the list as well. Their listserv for unsubscribing obviously doesn't work, they didn't read me email as I stated I had unsubscribed twice, and the name calling? Well, if there were zero stars that's what I would give for customer service. Beware giving your email address!

I called and asked a question about a simple facial service I wanted and was told I needed a…read moreconsult. I booked the consult. I drove over 30 minutes one way and had to fill out a ton of paperwork for the 1 simple question I had. I had to wait past my scheduled appointment time. Upon entering the consult room, I was immediately handed 2 brochures (without anyone looking at my skin) and told they really only offer 1 service for the face. The consult was maybe 5 minutes at the most (and that's because I asked questions). It wasn't a true consult. I could have saved a lot of time and unnecessary paperwork (identify theft is real these days) if they could have just answered my question over the phone in 10 seconds. On principle, I won't be receiving services from this place and will look elsewhere.

I spoke to staff members twice about the specific treatment I wanted before booking an appointment…read morefor a consultation. I paid my consultation fee and showed up to my appointment only to have the doctor walk in and inform me that they don't offer that treatment. So I received no consultation or exam, yet they kept my consultation fee, despite the fact that they knew which treatment I wanted, they don't even do it there, and the doctor spoke to me for all of 2 minutes, if that. I was very clear in advance about the treatment that I was booking an appointment for. Apparently it was just a mixup on their end and those I spoke with weren't aware that the treatment isn't something that Ultraderm does. But they never refunded the consultation fee, which I think is unethical to say the least. I spoke to someone who said that they would follow up, and they never did. The whole experience felt super disorganized and frustrating.

I had my first massage at O'Shin with Eida. She works magic in relieving tension from sore muscles,…read moreand she even told me of my flexibility issue in my right hip, which I knew and had not mentioned to her. She did extra work on my right hip, and my flexibility has improved after one session. I highly recommend and will come again.

I came out from San Francisco to visit Santa Cruz for the first time. I was staying one night here,…read moreand was thinking, "Why not treat myself for this 2 day retreat during this busy work stress season," and found O'Shin healing spa. I called to see if they had an appointment today. I wanted to see Eida, who was actually the owner. However, she only walked until 2 PM. But I was able to see Sandra, who was very humble, super nice, and welcoming. Sandra is wonderful. I only had an hour for the full body massage, had requested on specific areas. Like the neck and the feet. She worked on those focus area for an hour and was great. I told her a little bit of my TMJ, she's very informative and told me how I can do home remedies massages for myself, as well as certain areas that we found were tender as she did some pressure points, and told me how to straighten my muscles. After the session was done, my feet felt great after standing for eight hours yesterday at work. My neck also feels very relaxed, I came in with tension and tightness, and she helped me loosen it up. Overall experience, highly recommend anyone that you see here, is all professionals with excellent technique. Only thing I wish before coming, was to let me know that it's only Venmo, PayPal, Zelle payments and that they didn't take credit cards. There were lots of parking in the space is very spacious. It's very clean, it's very peaceful vibe when you walk in.

Fantastic. Jillian is talented warm and assertive in her injection technique…read more If you are looking for someone concerned with the symmetry and artistry of your injection she's aligned herself with that need. I was seeking a need medical aesthetician after relocating back home and she has been wonderful in getting to know the needs unique to my facial anatomy.

I found Jillian a long time ago through places she worked in the area from Yelp and it landed me at…read moreher own studio which is absolutely adorable! She's incredibly knowledgeable on all Injectables, very professional, so sweet, and keeps me looking young and never overdoes my dysport. Beyond stoked I found someone local and don't have to go over the hill anymore. She's the best!!!!

I went to Jaeny for Botox and Filler treatment and I couldn't be more pleased with the results. I'm…read morea Bay Area native and I've been doing Botox and Filler treatments for over a decade. I can be overly picky and detail-oriented, to a fault, but Jaeny exceeded even my highest expectations--which I don't even realistically expect to be met especially having undergone these procedures so many times before with other providers at other businesses, etc. I'm rating this business and Jaeny 5 stars, first and foremost, because of the level of unmatched skill (in my opinion), experience, and expertise that Jaeny brings, which showed in the results I've achieved, and secondarily, I'm rating this business 5 stars, because certain values/traits such as honesty, integrity and customer service are just as important to me. Specifically, the office staff were friendly, professional, and knowledgeable; and I also appreciate the upfront and transparent pricing the business offers. Pricing itself isn't necessarily my utmost concern (I'm willing to pay more for above and beyond results), but price transparency, consistency, and overall honesty in dealings and practices as a business are so vitally important to me, on personal principles, and it was apparent from my very first interaction with the business that this is exactly how they operate. (They also happen to offer very reasonable and market-aligned pricing, along with discounted packages, etc., for those wondering.) I want to conclude with my sincerest compliments and gratitude to the one-and-only Jaeny (because you are so uniquely skilled at what you do) for thoroughly indulging me by listening to everything I had to say, and what I was looking to achieve, looking at all of the photos I brought in, lol--going above and beyond to truly understand what I was looking to accomplish, and then fulfilling each and every single one of my expectations, beyond what I had hoped. I'm so glad I found this place and I look forward to coming back!

loved the price transparency & booked a 3-session bundle for microneedling. very clean and…read moreprofessional location, and the receptionists were super friendly and non-judgmental. jaeny did all 3 of my sessions, and it was seriously so painless and quick with how light-handed and experienced she is! (definitely recommend numbing for the full hour before the appointment btw lol) she gave me aftercare tips and other skincare suggestions as well. will definitely return for any future needs :) highly recommend!

All I can say is WOW…read more.. I walk into the office at my scheduled initial appointment time and the bell for the door goes off. Two employees are gossiping/talking very loudly around the corner from the front desk. I stand there for around 5 minutes, they are still talking... no acknowledgment... no nothing... I don't know about you but I don't like to be in that kind of negative environment for no longer than I have to. So I turned around and left.

I had two treatments of micro needling on my scalp and had no results within the past six months …read more if you need PRP for hair loss this is not the place to go. They have no experience whatsoever..Save your money.

Recently three of my friends and I were in Aptos for a girls weekend and had Tamar come to the…read morehouse for a surprise 90 minute massage for our friend's birthday and then 3 back to back 60 minute massages. She spent 4.5 hours massaging and each one was PERFECTION! Her technique was spot on, she is so friendly and positive and is an AMAZING masseuse. Highly, highly recommend!!

I was recently visiting my son in Santa Cruz and got a muscle spasm in my back. After seeing…read moreTamar's GREAT reviews I contacted her and learned just how DESERVED those reviews were. She was able to get me in the next day. After my wonderful massage my back felt significantly better. By the next day it felt exponentially better. I know I avoided many days of back pain by having Tamar treat it right away. On top of being incredibly skilled and intuitive, she is kind and makes one feel comfortable around her. Thanks so much Tamar. I have had hundreds of massages in my life and this is right there with the top ones!