Let me start by saying the sign outside does not say Ripple Spa & Massage (can't remember what it…read morewas called) but another massage place so it was a bit confusing at first. We were greeted by the massage therapist and had back to back appointments because there was only one massage therapist in house that day. Both massage therapists speak Mandarin and English so it was easy to communicate with them. The one who accepted the call for the appointments was not there so when we walked in the massage therapist seemed a bit thrown back when we came in but we also had only made the appointments 30 minutes prior. My friend who got their massage first said it was great, saying she put in a lot of pressure to relieve all tension. I did not receive the same pressure but I assume it's because I was her third client in a row which is understandably tiring. She was very thorough with our full body massages going over the back, waist, pelvic area, part of the glutes, chest, scalp, face, hands, feet, legs, fingers, and arms. I was embarrassed when I had to flip over to lay on my back cause I was COLD and my nips definitely reflected that! The sheet they cover you with is thin (think flat sheet in a sheet set) and the table doesn't have any heating whatsoever. The floors were heated but that didn't really help since I'm laying on the table majority of the time. I did see the thermostat was set at 75 degrees so it really could have just been me that was cold but a thicker sheet could have definitely helped. All in all, the prices are decent and I would come again.

The tip expectations are outrageous! Massage was decent. They didn't allow me to add the tip to the…read moreoriginal receipt..

I've been getting massages 1-5 times a week for over 30 years, all over the world, so I don't say…read morethis lightly: this place is a 10/10. I've had two 2-hour massages and one 60-minute session here, and every single one was excellent--incredible technique, perfect pressure, deeply relaxing, and truly therapeutic. Aida is magical. I highly, highly recommend her and really, the entire team. Every time I come in I'm exhausted and achy, and every time I leave feeling refreshed, reset, and ready to get back to work. Thank you a million times. This place is something special.

This was my first "real" massage! Visited for the first time and it was an overall positive…read moreexperience. I got the full body and foot massage which lasted about an hour. What worked: --the prices were extremely reasonable. I haven't seen a spa that can compete with the massage prices here -- no appointment was needed, I was able to just walk in on a Saturday -- most of the massage was really pleasant. I loved the hot rocks that they used and the leg and foot part of the massage was so nice, I could've fallen asleep during it -- the masseuse checked in two or three times to make sure I was alright with the pressure which I appreciated -- the room felt clean and private. Nice and warm, too -- I never felt over-exposed. The masseuse was great about keeping my body covered with a sheet when she wasn't actively massaging that spot. She also held the sheet up for me when I turned my body which added to the feeling of modesty/coverage What didn't work: -- this was my first massage so I didn't know what to expect. The masseuse didnt tell me how much to undress (I had to guess and hope it was okay) or ask any questions about areas that I'd like the massage focused on/areas that might be sensitive. Not a big deal but something that first timers should be aware of -- The masseuse was strong!! The pressure was intense and sometimes painful, but she reduced her pressure when I asked. I think someone who likes firm pressure or who has a lot of tension would really benefit! Overall, I had a positive experience and I'd go again now that I know what to expect. I think they may need to give a little more info or prep for first-timers but someone who knows what they want from a massage will have an awesome time here. The price and quality of the massage really make this place stand out as a top choice for me.

I had a full body massage today by Lia. What an amazing treat as I waited for my car at Ernie's…read moreAuto! Highly recommend as it was a wonderful massage. Great way to wait for my car:)

Probably the worst massage I have ever had. Masseuse seem to have no interest in being there, about…read more10 minutes in, I felt the same. Lots of elbows and forearms, zero stars if available.

People giving massages don't really appear to know what they're doing and it's such a weak Massage…read more It's not even worth going therefore, I've tried it three times I gave up would not recommend.

Great services - Reasonable prices!! Nice atmosphere, nice people, location is great,.You can…read moreusually get a same day appointment - worth a try!!

I loved everything about this experience. It was tailored perfectly to my situation (getting over…read morea cold). I would go here every week if I lived in California!

Chrisine is the best thing that has happened to me and my feet! For the last couple years I've…read morewanted to find an experienced therapist who would just work on my feet. I knew a little about reflexology and love my feet massaged so I thought I would give it a try. I'm addicted! Chrisine is like a foot psychic, she could tell through my feet, issues that were going with my body I didn't even mention to her. Over the last couple months she has released some blockages that have helped me sleep and increased my energy among other things. I'm a die hard now and count the days till my next appt, run don't walk to get this incredible therapy.

I came in for a reflexology session and a cranial massage - Tori was punctual and prepared, kind…read moreand inviting. Our session was thorough, she took the time to understand what's going on in my body overall, and why I was seeking her treatment. Shortly after we started our session, I felt like I was floating on a cloud. She gently released tensions that had been building up in my neck, shoulders and arms. She provided aromatherapy and did not rush the process at any point. I would highly recommend her services to anyone who is looking for an acutely intentional massage.

I've been a regular client of Tori's for about 6 years. Without exception, every session with Tori…read moreis exquisite! A warm, easy going, present being, Tori brings a wonderful balance of compassion, skill, and intuition to the table. She checks in beforehand, tailors each session accordingly, and is totally committed to a deep, healing, and relaxing experience. I especially appreciate Tori's blend of deep tissue/Shiatsu style techniques along with her wise and sensitive touch. In fact, I feel Tori's energetic and intuitive communication with my body as she works... tuning in, listening, encouraging, soothing, guiding my body and self to relax, surrender, release, and renew. Thank you Tori... you are an awesome bodyworker and a beautiful person! Blessings, Michael

We came here on a weekend day and simply called 20 minutes before we got there. It is advisable you…read morecall before because during our massage we heard the staff call someone to move their 3:40 arrival to 4 pm. The actual massages were great. We got the one-hour combination massage and both massage therapists were great and used good strength. Mine focused on deep tissue, pressure points, and some Swedish techniques. He was very good and my partner enjoyed his massage too. I was very surprised by the prices, which are unbeatable. I can't believe they still offer 30-minute foot massages for less than $30. We would definitely return the next time we are in Santa Cruz.

Amazing spot. Very clean and professional. I followed this couple from their prior location and…read moreboth do a great massages. Highly recommend.

Their 60 min massage is such a great deal and I've never had a bad one. Highly recommend!read more

I've been coming here regularly for years. The past four times I have commented to them that they…read moreplay the same piece of music over and over in a five minute loop. I have asked them to fix it. The guy at the front got annoyed with me, saying I am the only person who notices this. He showed me the YouTube on his phone, which shows a three hour loop. Well, the thing is stuck on one song (which I could now easily play on the piano, having heard it so many times), and he refuses to believe me. I can't read the Chinese characters on his phone screen to show him how to fix it. The guy told me to bring my own headphones next time (I tried this once and couldn't relax with two sources of music playing at once). He was clearly unhappy with me. And I was unhappy too, because now I don't want to go back to my favorite massage place. Every massage I have had there was great (except for the danged music). Has anybody else noticed the five-minute music loop there? I'd be really curious to know whether it bothers anyone else. I would suspect that anyone with the slightest bit of musical background would find it irritating, as I do.

Paul is very nice and listened well to my needs. He wore a mask at my request without complaint! A+read more

From the owner: In addition to my Kinesiology degree, I'm a licenses PT assistant and CMT. I have been providing…read more20+ years of body work experience specializing in; Swedish, Deep Tissue, Post Op, Orthopedic and Sports Massage. These various techniques are tailored to each clients specific needs.