Fair prices and great service. I'll be back for future tune ups. I would recommend for a local…read morebike shop.

I moved to the neighborhood a few months ago, in the middle of a polar vortex. When the snow…read morefinally melted, I was pleased to discover that a bike shop was a few blocks away. I stopped in while on a walk, and met Tommy. We chatted, and I said I would bring my bike in soon for a tune-up. When I returned a few days later, Tommy remembered my name, and told me the bike would be ready within a few days. I was pleasantly surprised to get a call the next day telling me that my bike was ready. I was short a few dollars (there was a flat they repaired, so the cost was a little more that the basic tune-up). Tommy let me take the bike, and said I could stop by whenever it was convenient to settle up. I was very pleased with the tune-up, and the genuine interest that Tommy, and his assistant, showed. They were both very personable, knowledgeable, and welcoming. Not to mention, trusting. Highly recommend Tommy T's!

Very friendly and wonderful service!…read more I brought my new bike in about an hour before closing because it wasn't shifting gears correctly. Another Woodbury bike shop had quoted me several weeks of wait time for a repair. As soon as I brought it into the shop, a friendly gentleman behind the counter asked me what I needed fixed. He immediately took my bike back to the repair area, fixed my gear in minutes, and didn't even charge me for service! I will be coming back here for all my future bike repairs!

Absolutely love flFreeWheel Bike in Woodbury! I walked in and I was greeted right away with a warm…read moresmile from Ben asking me how he could serve me?! I love seeing a smile and people that love their job and Ben clearly does. When I showed him my bike I had a broken brake, front brake issue, and I didn't know what to do? He simply bent down and begin to fix it for me as he told me it wasn't as big of an issue and he could probably fix it right there! He is a cashier it seemed but was willing to simply fix my problem without making me go through all of the red tape. He fixed it but noticed one of the pieces was bent. Then another gentleman by the name of Mike said from behind him that brake looks a little bent and he could fix it for only $20 if you want me to do it? I was so thrilled by the care and the concern that was given to me to see me get my bike fixed and back on the road! They said they would try to get to it today... And they did it within a few hours and called me and told me it was ready! I absolutely love the store and will be coming back to it regularly because of the great customer service and the people that love their jobs at this place! You've made a customer out of me!

Stopped by to get my brakes checked out. Danny made some adjustments on the spot and I was on the…read moretrail a half hour later. Best bike shop ever!

Really crappy attitude. I've purchased high-end bikes from them and am a member of their Fanatic…read moreclub. When I brought my fat bike in for tubeless tire swap they quoted me a time of 5 days. Today, five days later, since I had not heard from them, I called to check on the bike. They told me it was not ready and that it would be another 2 weeks. After some conversation they moved things up but the attitude over there is severely negative. Will definitely find another shop from here out.

I was in the process of moving across country to Minneapolis from NYC and needed to ship my…read moreprecious bikes to Minny and have them re-assembled. I did not trust a residential mover to properly handle carbon bikes. So, I looked up Specialized dealers in MN and found these guys. They were wonderful to deal with from start to finish. They let me know when my bikes arrived, and again when the bikes were ready. They even held on to them for a few weeks until my apartment was ready for me to move in. They did an amazing job re-assembling my bike. Not that is incredibly hard to do, but everything was perfect. They even cleaned my bike and my components. Although I was a new customer, they treated me like a long time client. I look forward to working with them in the future.

I've been frequenting Gene (the owner) & One On One Bicycle Studio since 2003 if not earlier. I've…read morealways had excellent service. Friendly, professional, informative people who have what must be hundreds of years of combined experience and real-life knowledge. I have purchased or had service on at least 7 different bikes of different styles. I would NOT take my bikes anywhere else. I just had my 2005 Surly Steamroller serviced along with my ~2017 Surly Crosscheck, which was my winter commuting bike. They did excellent work, told me about costs, and have reasonable prices. Short answer: Trust One On One with your bikes. They ride, they have a community, they know everything there is to know about your bikes.

I met a Velofix mechanic at Tour de Tonka. I was early and had an issue with a bike at home that I…read morewanted to ask about. I described - in layman's terms - the jiggly bits. He went in the truck, and handed me a part, and wouldn't accept payment and barely a thank you! He likes bikes. He likes people riding bikes. That's cool as hell. Grabbed a card and getting end of year tune ups for our modest "fleet" of four.

I first heard about Velofix when my bike was in accident Ave I needed repairs and searched online…read morebut I think at that time they were not doing bike repairs so I took my bike to Erik's Bike Shop in Richfield. My bike was repair where I could ride again but it was not the same as before accident. As the weather is starting to be nice out, I took my bike down to ride and the brakes were not very tight and the gears were not shifting smoothly as before. I did a search for bike tune ups near me and Velofix came up on the search again. I was going to take my bike to Nokomis Bike shop but after my husband went to check it out, they have an undetermined time frame of when the bike would be worked on so I decided to schedule an appt with Velofix. Luckily, they had one opening left for Thursday May 20. Prices were comparable to Nokomis Bike Shop for a basic tune up. It was great because Velofix came to my house and worked on the bike right in their mobile van and was done in an hour. Brant was friendly and good to work with. I did my check in and got a surprised check in offer for a free cooling towel with any service but I didn't save the offer and so I'm not able to pull it up again. I told Brant that and he was surprised of the offer and didn't have any cooling towels available. Overall, I would recommend Velofix because of the convenience, pricing and friendly staff.

They are permanently closed - so really can't review them. They used to be great, sad that they no…read morelonger are in operation

I bought a pair of good road bike shoes form them. They were an older pair, and broke about 2 mo…read moreafter purchase. They supposedly worked with Bontrager to replace but I had to keep checking back only to find the claim was not filed the first time around and 2nd time they refused warranty. I called trek myself and they looked up the claim explained the process and said it refunded the purchase price, but since it was a close out they would refund the full price so that I could get a comparable pair of shoes. The store should have been the ones to work with them, not make the customer do that! I have been without shoes now for over 3 weeks in prime riding season. THIS shop does not loom out for customers. All it took was a quick call to trek to sort things out!!! Now they are shipping the correct shoes based on MY CALL to trek. All they needed to do was call..... such a disappointment. Even the trek representative said most of the time a shop will call to fix the problem.

Consistently pro service. I'm not an avid biker. Picked it up during COVID and ride 2-3 times a…read moreweek when the weather cooperates. Not at all in the winter. Still get my share of flats, squeaks, and things breaking. Not a do it myselfer, so this is where I come. Staff are friendly and sometimes are able to make the repair on the spot. Their COVID protocols are a bit stiffer than most places these days. Very pleased this place is nearby.

Hometown feel with professional expertise. GP is great! Have a [dumb] question? They'll answer it…read morefor you without making you feel stupid... looking to upgrade? They'll spend some time getting to know your riding style and find something that works and is within your budget, without the relentless attempt to up sell - unlike a certain bike shop up on Snelling... (would rather not mention the name right N.O.W.) Every time I've been in there I have found the staff to be knowledgeable, thoughtful, and professional. The kind of people you'd be happy to invite over for a back yard BBQ.

Good bike shop for buying bike but not the best experience for having repairs done. I had a flat…read moretire and had them fix it and the bike bounced up and down terribly until I brought it back in and had them fix it while having work done on it for another reason. I have since learned to change my own flat and was able to do it myself (4" fat tire) with no issues at all so I would expect a bike mechanic to be able to handle changing a tire without any issues? The owner was very helpful and they are one of a few Rad Power Bike dealers (the brand of bike I own) so I'd really like to rely on them if I could. Good shop location and I was able to get same day service which can be nearly impossible - some shops are a month out for getting work done.

This is the best bike shop I've worked with in the TC: friendly, excellent communication, and…read morehighly competent. Don't be fooled by the name: while they do carry a nice selection of cargo bikes, they sell 'ordinary' ones as well, and you can also buy one online with their support and have them assemble and test it. That's what I did and the experience couldn't have been better. Enthusiastically recommended!