Even for a smaller job like mine (2 sall bedrooms and a staircase), John went far above and beyond…read morethe call of duty. He gave me an incredibly reasonable quote based on photos sent to him. Via text we set up an appointment, and he was not only on time but also courteous. He texted me his timing twice before he arrived to make sure I knew what his arrival would be. He assessed the job thoroughly, even getting on the ground to feel and smell certain areas that were slightly more heavily stained. He then pre-treated difficult areas and proceeded to power wash the job as promised in the time as estimated. He was punctual, courteous, and polite throughout the process. I couldn't have asked for a better worker. Three days later the stains are still visibly absent. The carpet is now completely dried and I couldn't have been happier with the entire process. I would not hesitate to call this company again for any job, big or small. They will definitely beat anyone's price and I think their abundance of five-star reviews proves they know what they are doing and deliver on promises.

John was on time showed up did a great job, my carpets cleaned. Can't believe I waited eight years…read moreto clean them, but I did they look great very happy will use him again hopefully before eight years. He also did my neighbor's living room and dining room while he was here. I did notice after some time the Carpet didn't look so great after it dried. Honestly, I don't know if it's better to just rent a steam cleaner or have somebody do it

absolutely unbelievably great service. Ben cleaned my 90 year-old brother-in-law's place. He has…read moretwo dogs, and the upholstery is north of 50 years old. It was really vile. By the time Ben finished, the upholstery had actual color, it was spotless after having been deeply deeply stained. And I don't even want to tell you how bad the rug was. I think he bought my brother-in-law some years of life. Endless gratitude.

2nd time using Crystal Carpet Care. I'm very happy with the results. They cleaned 5 rooms and a…read morelarge area rug. Technician was friendly and informative (I think his name was Moe?) great customer service throughout the process. See you guys again next year!

5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

Wow!!! Thank you Yelp for finding Guy!…read more My first and lasting impression has been Guy's friendly, joyful, hardworking personality. His personality also matches his work, and I loved hearing him give his teammate encouraging words throughout their work We hired him to upholstery clean our furniture and small area rug Really appreciated their cleanup following each piece We will definitely hire again and again and highly recommend his company

Excellent work by Lucas. He was polite, efficient and our carpets look like new.Ask for Lucas to do…read morethe job. I highly recommend J&M to do your rugs/carpets.

Ricky was personable, knowledgeable and efficient and the carpets look like new now! I truly was…read moreamazed when I walked in saw how much better the carpets look.

We were preparing to sell our house and the team made our carpets show worthy- we have a dog and…read moretwo kids and you would never know! In addition to their stellar work, the team was extremely communicative throughout the booking process and day of coordination- that's a massive plus. Hammond Knoll will always be our go to for cleaning- best of the best, and best value!

our service tech was polite and very nice. We felt he rushed thru this job and we were…read moredisappointed with the final clean. we have used your company for every cleaning and our carpet wasn't as clean as in earlier service. I reported this to your office and someone is coming back on Monday for a redo. i think spot remover was not used and I see so many little spots on areas that usually are taken care of. We never ever have had these complaints before but I felt we needed a redo. We always will use your company because of your guarantee and fine service over these years! Thank you!

Requested carpet clean for living and dining area. Very easy to schedule online. Pretreated some…read morefood grease stains. Always does a good job. Price is reasonable too.

I am a realtor/property manager/home owner and have used Brothers MANY times. Gary is the absolute…read morebest! Always on time, professional, and WOW - gets carpets cleaner than anyone else I've ever worked with! I could not recommend Brothers more highly... Having someone I know without a doubt I can recommend to my clients is so important and I am so grateful for Gary! Check out these pictures for a before/after of an incredibly difficult job I gave him recently. AMAZING work. The owner was so happy she nearly cried. Best carpet cleaner ever!!!

Kal came to our house on a tight schedule (before our summer guests arrived the next day)…read more He and Abraham carpet cleaned the limited area we requested and cleaned all our ducts. I guess we hadn't had the work done for a while - they found a tennis ball and lots of gravel down in the floor ducts! Responsive, cheerful Pros - that's what we were looking for. Thanks!

From the owner: PNW Carpet & Duct Cleaning is your trusted partner for comprehensive cleaning services in Tacoma,…read morePierce County, Washington, and the surrounding Pacific Northwest region. BBB accredited, we specialize in carpet cleaning, upholstery cleaning, dryer vent cleaning, and duct cleaning to maintain clean, healthy, and comfortable indoor environments. As local experts, we offer round-the-clock services to cater to your needs whenever you require them. With a commitment to quality and customer satisfaction, PNW Carpet & Duct Cleaning ensures your home or business stays fresh and safe.

This was our 1st time using Excel carpet cleaning, Inc and it was excellent service! Ian was our…read moreservice provider and he provided exceptional customer service. We had a lot of urine stains from our cat and he was extremely knowledgeable in explaining what to expect. This Company specializes in pet stains and he did a wonderful job. Also, he was so kind and put me at ease about the condition of our carpets. Thank you Ian, and Excel! Betsy M.

It was refreshing to hire a company that actually knows what it is doing. Mike and Mary of Excel…read moreare exceptional. I have used another carpet cleaning company but they failed to remove some adhesive strip residue so I hired Excel. They showed up on time, assess the damage and applied the appropriated cleaning agents to remove the adhesive without damaging the carpeting. Excel keeps up to date on the latetest and most effective methods to get your carpet clean. Mike said we clean it or we don't charge. I wholeheartedly receommend Excel Carpet cleaning and will use again when the need arises..

Super efficient and easy to deal with. Aaron did a good job. I'll use him again. Carpets looked…read moregood. Wife was happy. Cats promised not to puke again.

Aaron was very responsive. Easy to book with and affordable and communicative. He did an amazing…read morejob with my old apartment- and those carpets are filthy due to age and wear. I would highly recommend!