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    Eries Interiors

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    10 months ago

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    Random Harvest - Down cushions with springs, so comfy.

    Random Harvest

    3.8(17 reviews)
    0.1 miOld Town Alexandria
    $$

    Absolutely a beautiful shoppe, and helpful, knowledge staff. I've made purchases when in Alexandria…read moreand continue to do so from Boston. Exceptional delivery service from VA to MA. A great selection and beautiful displayed ideas for design are made easier. I wish we had this store in MA.

    I am actually writing about the experience I had today, Jan 14th, with the sales lady. My husband…read moreand I entered the store and the sales person did not even bother to look up much less greet us. As we were wandering around the store looking for leather recliners we noticed the staff person pass by us, twice, without any recognition at all. As we were leaving we had to pass her and I asked a question as to how long the store had been there as we could not remember it from the past. I truly felt like I was bothering her...She responded like the question annoyed her? or? Anyway, I'm not sure but when we left the store my husband and I both commented on how rude we felt she was! There was only the 1 employee (her) that we noticed so maybe she was having a bad day but we really do not feel the need to return to Random Harvest. There are plenty of places we can seek out a leather recliner from but it was a shame as the experience left us with a bad "taste" in our mouths for the business.

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    Random Harvest - I don't think my cell phone does the color well. Couch is on legs and makes it look less bulky for our DC condo.

    I don't think my cell phone does the color well. Couch is on legs and makes it look less bulky for our DC condo.

    Random Harvest
    Random Harvest

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    The Lamplighter

    The Lamplighter

    3.8(39 reviews)
    0.4 miOld Town Alexandria
    $$

    The shop did a great job repairing an antique lamp. Their customer service, however, left a lot to…read morebe desired. When I dropped off the lamp, the young man told me he'd called me with an estimate for repair. I never got a call. I couldn't call them, because they have no phone. I sent an email, and that was also unanswered. When I visited the shop two months later, I learned that the lamp was still waiting for repair. I complained about not being able to get in touch with them, and that evening received the email below. The next day, I visited the shop and encountered the owner, who was arguing with and berating another customer. She told me she was aware of the email, acknowledged it was unprofessional, and that she had talked to the employee, her son, but she didn't apologize for it. Here's the email I received: From roger lamplighterlamps.com Subject: Re: Lamp status Date: Friday, March 13, 2026 5:29 PM I once again, apologize for missing this email. Your lamp is ready for pickup. Would recommend coming in on any Saturday, so that you don't have to deal with me. And quite frankly, I don't have to deal with you. Would you like to know what else is wonderful? Me traveling a half hour into work, and a half hour back home, to do a thankless job for 8 hours a day, 5 days a week. If you really want us to get a phone, I would recommend paying Verizon $40k+ for fraudulent phone calls that they know are fraudulent. -Chris

    Stopped in just to get help with the a couple of floor lamps. One had an issue with the pull chain…read moreand the other appeared to have a short. The gentleman who helped us fixed the pull chain at no charge and also confirmed that the other lamp was operating fine after testing. Really appreciate this kind of community service. We would have happily paid and will next time we're in market for lights or lamps highly recommend!

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    The Lamplighter
    The Lamplighter
    The Lamplighter - Street View of Store

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    Street View of Store

    Eries Interiors - homedecor - Updated May 2026

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