Our Alpine‑installed Lennox HVAC system failed after only five years when the compressor motor…read moredied. Even though the part was fully covered under warranty, Alpine insisted we pay for the labor, $1,100 in refrigerant, and the $125 service fee. When I questioned the charges, they simply threw the warranty at me and pointed to the line saying refrigerant isn't covered -- as if that excused a failure that shouldn't have happened in the first place. Their original bill came to $1,750 for a problem that wasn't ours to begin with. Being charged for someone else's mistake just doesn't sit right with me. I asked multiple times for the service manager to call me so we could discuss the charges. He didn't call until two weeks after the repair was already completed. He claimed he had called several times, but after checking my call log, he had only called once -- and didn't leave a message. If you're looking for a company that stands behind their work and communicates honestly, you may want to look elsewhere.

Had alpine come give us a estimate on replacement of heat and air and was told that we were going…read moreto get our ducts cleaned for free. We'll after we had the system installed they said oh that's a 900.00 cleaning and sorry but we are not doing it! (After we had a 17,500 system installed) we won't be using alpine again! Don't like liars!

I regret not writing this sooner…read more Jason came and did a quote on wiring my mini split AC/Heater unit. Also asked him to look at the old election panel that was located indoors, behind the refrigerator (80 yo home with a mediocre renovation before I bought it) He talked me through it. Offered suggestions. Even talked me through some electrical options for when I put a shop in. He was genuine with an awesome attitude and demeanor. Answered my questions and gave me realistic advise on what he would do if he were in my shoes. I spoke to a few others and knew immediately he was the best option. It was not a huge job but required replacing and modernizing the entire panel, switching it from indoors to the exterior, adding slots for future needs, and wiring in the HVAC unit. Would take a full day and involved several different jobs. Even though it was not the most complex, he was sincere and took it seriously. He had me a quote in less than a week. It was totally reasonable. 7-8 hours of work and it was more than fair. That included parts, labor, and they even went to the county for the permitting and made the appointment with Pacific Power to come shut the power off during installation. He and his guys came and got it all installed. It looks great. Almost a year out and I have not had a light even flicker. Appliances, lights, outlets. Stuff always works. I don't have to worry about the fire hazard or if my lights will turn on. They also added an outdoor plug too which I hadn't asked for. The Mini Split wiring install has not had any issues. His assistant was super responsive as well. I can't say enough. This house has a lot of problems but the electrical is solid because of Jason and the 360 crew.

Responsive and easy to work with. I've had them do several projects and they are on time and on…read morebudget.

We had Safety Home Services come out for a few things - RV outlet, dedicated outlet for garage…read morefridge and Svc for a new swim spa. The service was great thru the entire process. Victoria and Kevin were super helpful with the front end estimates and scheduling. Victoria kept in contact with us throughout every step of the way. Trevor and Robert were the electricians who came out to do the work. They were easy to work with and really cared about the project and got most of the work done in one visit. On what we thought was the final day (returning after the swim spa was delivered), we ran into minor hiccup from the manufacturer (missing one of the lugs to land the final wiring in the swim spa) Trevor went above and beyond to help me figure out how to get the missing part. I don't know who was more bummed about not getting the swim spa going him or I. After I got the manufacturer to overnight the missing piece, Trevor was able to return on very short notice and get us up and running. I appreciate the professionalism and dedication to their work and outstanding service we received. Would definitely recommend this team for future projects

From the owner: Serving Portland, Salem, Eugene, and surrounding areas — Safety Home Services provides safe,…read morereliable residential electrical service with clear communication and transparent pricing. We’re proudly serving homeowners with a clear, customer-friendly process from start to finish: we confirm details up front, arrive prepared, and walk you through what we find in plain language. You’ll get straightforward options, safety-first recommendations, and clean, professional work done with respect for your home and your time. Our goal is simple: make electrical service feel easy, predictable, and trustworthy.

I was very happy with the service and education. I had a problem with newly installed equipment and…read moreold wiring. I was looking for a solution that did not involve ripping out the walls and rewiring the equipment. Other providers, site unseen, said the problem was X and here is the cost... all of which would likely involve rewiring. Source was willing to come out, review the issue, and take time to educate me on the problem and solutions. Yes, the ultimate solution we decided upon was not cheap (especially as I could have done it myself for much less), but I felt the time, expertise, and education were well worth the extra cost. I have not had a reoccurrence of the problem since the service, which is great! Further, if the problem begins again, I have been armed with an understanding of what is involved and the scope of what is would come next. Good people, good service

He was very plesant to work with. I have 3 years of high school electrical & electronics classes…read moreso I have experience with it. I would trouble shoot the problem off and on for a year, (the main breaker occasionally would trip), so I contacted Yelp whic connected me to Source Electric LLC. Jim came over and solved the problem in less than fifteen minutes. I now have an electrican. Great job Jim.

What an outstanding business. Our service was timely just as they said it would be. The price was…read morevery good. The techs did an amazing job. And Chad runs a super business. For your next electrical job, please call them. You won't be sorry.

I live in rural Oregon near Eugene/Springfield. Called Bear Mountain to get a quote on three…read morethings: troubleshooting a bunch of plugs that went dead, installing a new plug in the garage for a level 2 charger, and setting up my outside power panels to enable me to run off a generator. The gentleman who came out to do the quote was extremely knowledgeable and we had a great conversation about what was needed. Quote came in at a good price. The two guys that came out and did the work were excellent. They accomplished all three goals for the day, were very nice, let my place super clean afterwards. Most importantly, the actual work seems perfect.

When our EC charger for our Nissan Leaf suddenly stopped charging, we contacted Johnsen Electric,…read morewhom we have received great service from in the past. The next day the electrician, Tanner, came to our home garage to assess the cause for the loss of charging. Tanner was very courteous, professional, and efficient in determining the cause of our problem. As recommended and guided by Tanner, this included phone communication with the ChargePoint company, the manufacturer of our charger. On the phone, Tanner skillfully followed all the troubleshooting steps instructed by the company's technical representative. This would have been a very confusing, tedious procedure if we had to do it ourselves! This troubleshooting process clearly resolved that the charger had malfunctioned and would need to be replaced by ChargePoint. Without hesitation, once we receive a replacement charger, we will have Johnsen Electrical install it! James Monroe and Julie Williams

Replacied and repair damaged power pole connected to the breaker box. They came out very promptly,…read moreassessed the situation, obtaining the proper permit and knocked it out ASAP!

When I was buying my manufactured home recently, there were a number of electrical issues at the…read moretop of the repair list on the home inspection report - potential safety problems. Beacon Electric and Lighting were responsive, friendly, professional, and took care of everything I needed done. There was some confusion about scheduling at one point, but it didn't seem like a typical occurrence, so I shrugged it off. Nice folks, professional work, and worth the professional rate they charged. In my experience, you get what you pay for. I'm fine with paying the going rate for top-notch work, especially if shoddy work can be dangerous to me!

No call, no show for appointment so leaving a bad review. The person who answered the phone wasn't…read morefriendly and didn't ask many questions, so I wasn't surprised.

We just completed a primary bathroom remodel. We had excellent electrical work done by Casey,…read moreelectrician for M & W. She installed soffit lights, wall shower fan w/ timer switch, undercabinet lighting, cabinet drawer out, new wall outlet, circuit for in floor heating thermostat and more. Her work was done to my specification and satisfaction. I would use Casey and M & W with our next project as well.

After a very frustrating week , msg left for 3 locally owned businesses and no follow up return…read morecalls, I called M &w Electric on Hwy 34. They would check the schedule and came today. They worked me in and found my short, fixed my pond power issue and was gone in less than 2 hours Their staff is 5 star, very responsive, thorough, friendly and first class, all the way. They are highly recommended. I will call them first next time I need electrical work done.