This review is based on my communication with the owner Jesse. We did not end up hiring this company, but I want to give them five stars for their honesty, responsiveness, clear communication and what I think is probably good value.
During the recent ice storm, we had a tree come down on the powerlines, but not actively remove them. SUB did not have time for residential customers in the emergency and we were desperate to address what looked like a very dangerous situation.
Jesse called me right back and engaged in thoughtful conversation with me about whether or not his crew had the resources to handle the tree part of this complex situation. Although we ultimately went with another company who confirmed they had much larger (and more expensive) equipment. I really appreciated the professionalism of communication and would call them again in a heartbeat. read more