Highly recommend this business for your auto servicing. Prompt, efficient, friendly, cost…read moreeffective. One of the best customer experiences I've had in Rochester!

As a female who knows absolutely nothing about cars, I felt so well taken care of. I brought my car…read moreinto them thinking I had a much larger expensive issue and it turned out to be a small and less expensive issue. This is by far the best auto service I've received and am grateful for their hard and honest work!

This review is for the sales department, specifically Tom Betzen…read more Our first introduction to Tom Kadlec Honda was showing up 10 minutes after they closed on Memorial Day weekend; we didn't know they closed at 5pm :-/. Tom was kind enough to walk up to us right away, introduce himself and asked if he could help. He then showed us an example of the car we were interested in on the showroom floor for the next 30 minutes. He didn't rush us through all the details because we showed up late. He offered us his card to call and schedule a test drive at a convenient day and time for us. A few days went by and I contacted him, amazing! Most of the time the car salesmen would have called me several times by then. We scheduled a good day and time to meet up and he was waiting for us upon arrival ready to give us a test drive. He was very thorough and explained everything! He pointed out little things that I wouldn't have even of thought to ask and I appreciated him taking the time to do it! Unfortunately on the day of the test drive we weren't ready to buy and needed to wait at least a week. Tom just asked to keep him updated and let him know when we would like to purchase the vehicle. He never bothered me during that week's time until I reached out to him to give him more updates. I really appreciated him trusting us that we were interested but had a timeline that we felt comfortable with. He really respected our wishes and wanted us to be happy and comfortable at all times! When we decided to purchase the vehicle I really wanted a specific color but they didn't have it in stock. Tom told me not to worry about it, that they would make sure I got the color I wanted in a couple days time. Sure enough, they were able to have the car delivered in 2 days! One thing I ALWAYS appreciate is presentation, and from start to finish Tom made every effort to present Tom Kadlec Honda in the best light. When I went to pick up my car he had it washed on the outside and cleaned in the inside. After we bought the car he spent an hour walking us through all the features, setting my phone up with Bluetooth and apple car play. He answered ALL questions and never once rushed us out even though I think we were the last people in the building. Amazing customer service, above and beyond! I'm very happy with my purchase and love my new car! I would highly recommend Tom Betzen to all family and friends and plan to come to him again for future car purchases! He's not a typical car salesman; he genuinely wants to make your buying experience a pleasurable one were the buyer is well informed on all features, parts, and the vehicle itself.

This repair shop is very shady. After I made clear upon dropoff that I didn't want several filters…read morechanged, they claimed they did it anyway and charged me. I change these myself and mark the date on the filters, so I was surprised when I got home and they hadn't changed them at all. They were still the old filters. Very dishonest, and this wasn't the first time they had made a mistake like this. Stay away!

Had my car in and out super duper quick!…read more The best part of the whole experience is the atmosphere when you come in. So many other places feel dirty and make an older woman feel a little nervous when waiting around alone. But not here! Thanks so much :)

Much like like another reviewer, I tend to do my own maintenance. I had a couple of items that I…read moreneeded their help with as well as an alignment after that work was done. Customer Service was great, I had a short timeframe to get the work done, and they were able to work me in the same day. Bonus, the price was very reasonable and did not try to upsell me. Thank you

I cannot say enough good things about the guys at Automotive Procare! It is so nerve-racking trying…read moreto find a mechanic that you trust and twice now they have come in under what they estimated for us. That alone helps build trust with customers. We have had great experiences, very helpful staff, fair prices and they communicate well with customers throughout the repair process. We will definitely be going back!

I saw my car engine light turn on and decided to call in Automotive Procare for services! I was…read moreable to bring in my car the same day as I called in and was grateful for that. The one thing I like about Automotive Procare is that they take pictures and send you information on exactly what was checked, what is looking wrong. It was nice to see that issues I brought up in the past at other auto shops weren't addressed, such as air filter issues. Here, they seem to access the whole car! They also provide a shuttle to get ya home as they work on your car, which is a plus for me. Following the full car assessment, I wish I got a call regarding the quote, rather I had to call in to get the quote as I waited for quite awhile. They did ask to keep my car overnight to look at it in the morning which I said yes too. I called in late afternoon the following day as I was concerned I didn't get a call back. Which they replied it's been good and ready all day. It would've been nice to get a call since I had to push back a lot of errands. Overall, I'm happy with the service. I can't say if I know the cost of my services was fair or not, but my car is in working order again!

My family has trusted Cordells with our vehicles since they were recommended to us by a friend in…read more2013. We have since had seven vehicles maintained.what we love about Cordells is the honesty, fairness in pricing. And the way they interact with there customers. They know loyalty is important.

From the owner: Cordell's Automotive Service & Tire, established in 1983, is a family-owned, full-service auto…read morerepair shop offering a wide range of services including express lube oil changes, tires, brakes, exhaust, air conditioning, repairs, maintenance, diagnostics, and wheel alignments. Serving Tomah, WI and the surrounding areas, they are a trusted choice for all your vehicle's needs.

I've been going to these guys for years. I've never been cheated or charged for unnecessary…read moreservices.

Although I do a lot of my own work, when I need an honest, reliable, and experienced shop I take my…read morevehicles to Westgate Service Center. They take pride in diagnosing the problem right the first time saving me both money and time. Being a family owned business that their father started they treat everyone respectfully and professionally. They give me a ride to work and pick me up when needed saving my wife from having to follow me. I definitely recommend this business for any vehicle service.

I like to buy my own oil and filter when getting an oil change done when I find deals and have it…read morechanged at a shop. I called around Rochester and these guys had the best prices by far. The prices may change, but for me it was 10 bucks to get an oil change (again, I provided the oil and filter) and 20 bucks to get my tires rotated and balanced. The staff is very friendly and never once did they try to up-sell anything. They informed me that one of my headlights was out (which I already bought bulbs for the day previous off Amazon) but other than that, I was in and out quickly. If you are looking for no-nonsense work and prices that compete or are better than others in Rochester, give these guys a call.

I had these guys install some stuff to my pickup on Friday and they're very dedicated and ready to…read moreget the job done. They are helpful and I left Schmitt Auto satisfied with their work. Thanks guys! ​

Friendly and honest car repair. I have been going to Joe's Auto for 2 years now and I really like…read morethem. They will be clear and upfront with me with the cost of any repairs. They also give you a detailed report sent to you from your visit with pictures and recommendations. They are not going to push you into anything or try to upsell anything to you. They have a convenient shuttle system so they will drop you off and pick you up if you leave your car with them for the day. I called a couple of days ago asking about tire prices and the employee gave me a very thorough explanation of options. Given that my tire size is somewhat rare, he said he would give me a call the next day to see if he could come up with any additional tire options for me. He followed up the next day, with lots of information, great detailed explanations and his honest recommendations (based on my budget). Tip: call and book your appointment at least two weeks in advance as they fill up quickly!

NOT GOOD. Just got an engine oil change and first time in 30 years of driving I got an explanation…read morefrom this auto shop of how they charge you based on the weight of the synthetic oil the car needs. As Zach, the front desk guy, told me if your car uses 0W-30 synthetic oil, they will charge less than 5W-30. Has anyone in Rochester got this? Ironically, I called ahead and provided my car's year, model with the type of oil that I have been used for years which is full synthetic, on the phone they told me the amoun lesser than they charged without asking for VIN number as Zach said to know which weight of the oil. Bottom line is be careful to bring your car for service at this auto shop in Rochester, MN because they will find a way to charge you more with their "complex but not straight upfront" as simple as engine oil service. Surely they won't see me again. BTW, Zach gave me a long list of courtesy diagnosis recommended fixes in which I'm not sure I trust it due to what happened to oil change service I got.

A friend suggested Jim's to me several years ago because I was frustrated with poor service and…read morehigh prices at other shops, and I've been bringing my vehicles here ever since. I highly recommend Jim's. They deliver superior value, from accommodating customer service (Kassie is amazing) to high quality and timely repairs.

Unable to bleed my rear brakes after replacing wheel cylinders then the master brake cylinder…read morepuked. Steve met me at my home at 630 sharp to tow my '78 Silverado to Jim's. Reliable? Absolutely Since it was in for service, I also had them replace the speedometer and time it. Keith did an exceptional job talking me through the additional costs related to the additional services. Exceptional value and stellar service. My go to for trusted quality work.