I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

We were told by our appliance store to call L&J for our electric cooktop needed a new fuse after…read morewater had gotten into the board. the team came and promptly diagnosed and fixed it. A few months later our combo microwave/oven had shut off unexpectedly, and we felt confident calling them again for this since we purchased all of our appliances from the store, and they recommended them. They came out a few times between the week of Thanksgiving in November-December 2025. First it was an electrical board issue- which they rerouted so we can use the oven. We were told they needed to order a part, and they'd call us to schedule once they received the part. The part came in, but it was wrong and the job couldn't be completed. They needed to order a new part. That was in Feb/March... again they came out in April, and still couldn't complete the job because the part was not right. Well now it's almost July, we still don't have a working microwave. No calls. No communication. Kyle, the repair tech was professional, and timely. No complaints on the guys who came to do the work. The company is not charging us for the extra repairs, so of course this has fallen on deaf ears and we have not heard from them in months. We have had to purchase another microwave and put it on our kitchen island because it's been 7-8 months without resolution.

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more

Highly recommend this team. Father Joseph and son Jonathan have serviced our freezer and ice maker…read morethe past few years. Excellent timely service and great advice from them. Very impressed with how Jonathan serviced our ice maker recently.

Dealing with Laurie was a wonderful and reasonably priced experience . She arrived on time and…read morewithin 45 minutes my fridge was working, and she left the work area cleaner than when she arrived. I highly recommend!

A+ Appliance Repair…read more I've hired numerous appliance repair companies over the years to repair an assortment of broken appliances. I was not happy with any of them. When my washer AND dryer broke simultaneously, I conducted a thorough online search for an appliance repair service. I ended up calling Reliable Appliance Service in Stratford because of the many excellent customer reviews. The owner, Bob, was very accommodating over the telephone and scheduled a call as soon as he could to evaluate my appliances. As it turns out, I am 100 percent pleased with Bob and Laurie. They are not only honest, but beyond knowledgeable. In fact, Bob provided me with a crash course in washers and dryers! In addition, he fixed my dryer for a reasonable fee. Unfortunately, my washer was not worth fixing, but he advised me every step of the way about the kind of washer to purchase. I never questioned him, because, as I already stated, he is honest. Hopefully, I won't require any appliance repair in the future, but if I do, I have Bob's number handy. I wouldn't call anyone else! Highly recommended! THANK YOU, BOB, AND TEAM!!!!

1) advertising suggested same day service was possible, but it took a week for them to fit me in,…read moreso misleading 2) the advertisement that the service cost would be free if a repair was performed was not honored. The tech would have left if I didn't agree to the costs, and I would be stuck with the service charge regardless, so I had to sign 3) after they arrived and performed a diagnosis, the total quote was twice as expensive as online quotes, but at that point I was stuck with the service charge regardless so again I felt I had to sign. 4) the part/repair failed at 100 days out. Their warranty was for only 90 days. When I inquired about any flexibility given how close we were, I was told they could only give a 5 day grace. So, I'm out $400 bucks that would have been better spent towards a new machine. Would not recommend.

The most expensive repair! They charged me $500, 00 to replace a $97 pump …read more. in and out in 20 minutes and gave me a 90 days warranty after placing the pump ! Thieves ! Never again.

I hired Jabbar Richardson (JDR Luxuries Appliances) to install two air conditioners which are a bit…read moredifferent than usual in terms of how they install (Midea). He was knowledgeable and efficient, and extremely friendly and professional! He even stayed longer to complete an additional task that I had him do once I was speaking with him and understood his capabilities. Top notch!

Maybe they changed ownership, maybe. I called them again after a previous good experience…read more Dishwasher was not cleaning well. Technician showed up as scheduled, diagnosed a problem and then returned a few days later to do the repair. "You're all set!", he said as he left. There was no difference in my dishwasher's performance. I called back and left a voicemail asking for a repeat visit; no answer. I did this 4-5 times; still no answer. When I call now if doesn't even ring ...just hangs up. Did they actually block my number?! Totally disappointed with this. ...and they were not cheap.

Best service ever!! I was pleasantly surprised how courteous and professional this company was. I…read morehad an issue with the compressor in my refrigerator and they knew right away there was a recall on the item. They worked diligently to get the compressor covered which saved my hundreds of dollar! They worked quickly on the repair and was on time as schedule! if you have an appliance repair call the! You won't be disappointed! thanks James and staff!

The James Repair Service solved the problem immediately and they communicated with me quickly and…read moreprofessionally. The father/son team were very responsible and I will tell my friends to contact them if they have any appliance issues. Thanks guys!

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

Can not recommend Brian enough. Scheduled us within a day, had the part we needed overnight, and…read morehad us fixed within three days of our initial call. He communicated when he was going to be later AND earlier than he initially planned for the two trips he made to us. He also got us a part we needed and showed us how to fix it ourselves so we didn't need another separate service...saved us a ton of money after Maytag quoted a couple hundred for the same fix. Such a nice guy. Responsive, quick, effective. 10/10.