We recently sold our home with Lara and got above asking. She exceeded our expectations! She came…read morein armed with a knowledge of what relative comps to use in our area. Other realtors, I interviewed just grabbed recently sold comparables at 20% lower what Lara had sold our home for. Lara knows her stuff. In addition, we were out of state when we sold and she took care of everything. If you need a realtor that can get your home sold, list your home with Lara. Experience, expertise, and trust. Thank you so much Lara!

As a real estate attorney, I have worked closely with Lara on countless transactions and can say…read morewith confidence that she is one of the best out there. Lara is a true expert in her field and takes a hands on approach with every transaction. Whether she is representing a Buyer or a Seller, Lara always goes the extra mile for her clients and maintains a high level of involvement at every stage of the process. She is knowledgeable, patient, and kind. Her collaborative approach is a considerable asset that allows every transaction to proceed with ease and efficiency. Lara is an absolute pleasure to work with and I would highly recommend her to any buyer or seller in the market for a real estate agent who truly cares about her clients!

We went to see an apartment this agent listed and he told us it was available and to call him when…read morewe got there. We drove 50 minutes to get there, only for him to tell us to try a bunch of different lock combinations ourselves because he didn't know which one worked (there were like 8 locks). After trying for 10 minutes and not being able to get in, we called him again. He told us to wait because "the previous agent had opened it" and he needed to check. So we waited another 20 minutes, just for him to come back and say the other agent actually couldn't open it either and left without seeing the apartment--and he had no idea. No apology, rather he was questioning whether we knew how to open a lock. In his words, he "wanted to make my life easier" so I could see the unit. Mission accomplished, I guess. What a great use of 2 hours on a Saturday. Amazing service. Highly recommend if you enjoy wasting your time.

Very unprofessional person. Meeting people like he's on something. Just an observation. Will never…read morerecommend this guy. What a disaster dealing with this company. And also Next time Sir, make sure your zipper is up before facing people. Be presentable at least.

I DEEPLY REGRET HIRING DIANNE POLO AND JORGE CRUZ FROM PREMIER HOMES REALTORS IN ROSELLE PARK, NJ!…read more I stand behind everything I am sharing about my personal experience and am willing to provide documentation supporting my account. I am a real estate investor who purchases, renovates, and resells properties. After fully renovating an investment property, I initially listed it myself through a flat-fee listing service and Facebook Marketplace. I received numerous showings and several offers but eventually considered hiring a realtor. HOW IT STARTED On August 31, at approximately 8:30 AM, Jorge Cruz contacted me through Facebook Messenger requesting to preview my property at 5 PM or 6 PM. My wife and I arrived early. Jorge showed up accompanied by Dianne Polo. I asked twice where their client was, but neither question was answered. I eventually realized that I believed they were there to obtain my listing rather than show the property to a buyer. After discussing my situation, I agreed to list with them at a 2% commission. The following weekend, they held an open house and received several offers. I was willing to accept an offer of approximately $395,000 because I had another investment opportunity I wanted to pursue. However, Dianne recommended waiting, assuring me she was confident she could negotiate a higher offer. During our conversations, Dianne explained that the buyer's agent also wanted 2%. I verbally agreed, bringing the total commission to 4%. Dianne knew I was eager to move on to another investment and asked how much I wanted to walk away with after expenses. I subsequently texted her that I was looking to net approximately $383,000. THE OFFICE MEETING THAT CHANGED EVERYTHING On September 17, Dianne asked whether I wanted to come into the office or have the paperwork emailed. I requested email, but she insisted on an office meeting. After several delayed responses and additional messages, I agreed to come in at 9:30 AM the following morning. When I arrived, Dianne escorted me into a small glass office. She had what appeared to be the offer figures on an electronic writing pad, which she kept covered while engaging in extended small talk. I repeatedly asked to see the numbers. Each time, she laughed or told me to wait. This continued for approximately 30 minutes. During the conversation, I noticed her repeatedly looking outside the office as though she were waiting for someone. Eventually, Jorge Cruz entered. As I stood to shake his hand, Dianne flipped over the pad, revealing the numbers, and immediately walked out. I WAS SHOCKED TO DISCOVER THAT THE COMMISSION HAD INCREASED FROM 4% TO 5%! I was furious and immediately expressed my disappointment to Jorge. He attempted to justify the additional commission with various scenarios, but I made it clear that I wanted an explanation for the change. When Dianne returned, I directly questioned her about the 5%. Her response was, "We can still leave the listing on." She then explained, "My boss is mad and said 4% is not enough." I found these responses extremely troubling. The insistence on an in-person meeting, the repeated delays in showing me the numbers, and Dianne leaving immediately after revealing them made me feel that the entire meeting had been deliberately orchestrated. I felt pressured and cornered. Knowing that I wanted to move on to another investment, I reluctantly signed the 5% commission agreement. Although I signed it, I deeply regret doing so and believe the circumstances were unfair. WHY I BELIEVE THIS WAS UNETHICAL My issue is not simply the additional 1%. It is how and when that additional commission was presented. I had verbally agreed to 4%, communicated my financial expectations, and trusted these agents to represent my interests. Instead, I felt my eagerness to sell was being used against me. I hired realtors to represent my interests, not to become financial partners in my investment. Following the meeting, I researched Dianne Polo and discovered another negative Yelp review expressing concerns about her honesty, transparency, and commission-related practices. I cannot verify that person's experience, but reading it made me regret not researching the brokerage more thoroughly before signing. MY ATTEMPT TO RESOLVE THE ISSUE I subsequently emailed the agents expressing my dissatisfaction and requesting that the additional 1% commission be returned. The response essentially came down to, "You signed the contract." Yes, I signed it, and I acknowledge that. But signing an agreement does not mean I must be satisfied with how the situation was handled. MY FINAL THOUGHTS I believe real estate professionals should operate with transparency, honesty, and professionalism, especially when dealing with their clients' financial interests. My experience with Dianne Polo and Jorge Cruz left me feeling disappointed, pressured, and taken advantage of.

DISGRACEFUL!!!!!!! is what comes to mind. 50 shades of Diane. My family went into contract with…read moreDiane and Premiere Homes. Original contract I clearly stated to her I want to give the buyer agent 3.5% commission to the agent that brings the buyer. We had great offers on the table at asking price or even above and they started dropping like flies and I wasn't sure why. It turns out through Diane's admission she was trying to negotiate the commission to give only the buyer's agent 0.5% commission and for her and her broker firm 3%. So to stop this unethical practice we redid the contract at a 2% and a 2%. Just to find out today she has our home listed for an open house but she also has another home visits at the open house at the same time. She is not at our open house at all. She very dishonest and deceptive person. I highly regret hiring her. Also Premier Homes contract DOES NOT HAVE A CANCELLATION CLAUSE. BE CAREFUL OF THIS YOU ALWAYS WANT TO HAVE A CANCELLATION CAUSE IN THE EVENT IF YOU'RE UNHAPPY WITH YOUR AGENT. They are not releasing us from our contract and we'll probably have to wait it out. We fully intend to file complaints with the National association of Realtors and also the Realtors commission as well.

Cat and Scott are some of the classiest individuals that I have ever had the pleasure of working…read more with. I work in real estate in Manhattan and Brooklyn and I have never met agents that are so genuine, trustworthy and truly care about you as their client, far more than their commission. They were never ever once pushy throughout the entire home buying process. Scott and Cat helped my wife and I find our dream house in Westfield, NJ. We moved in on March 27 - right before the pandemic hit it's peak. We got out of our crowded Hoboken complex right in the nick of time. The house was well with in our budget too. They were super flexible and took us out on 4 different consecutive weekends. They helped us negotiate with the sellers on a home we fell in love with, but were initially outbid on. They stayed persistent and coached us through the entire process. They are incredible at calibrating expectations. These two will remain our friends forever and we can't wait until Covid is over, so that we can have them over for a big housewarming party in our new back yard. Thank you so so so so so so much, Cat and Scott. Keep doing exactly what you are doing because it you are fantastic at it. We so appreciate you both.

TEAM CAT GOMES SELLS HOMES ALL DAY EVERYDAY! Professional, understanding, patient, and the nicest…read more From the very first call where I felt lost and terrified about taking this step, Cat (and her team) made me feel understood and supported and helped with my many anxieties about home ownership. She answered all my questions no matter how small and guided me kindly through this whole process. I've recommended her to anyone who mentions wanting to buy a house because she is without a doubt the best out there. She's it. Stop looking :)

Do not use Jill Guzman Realty, 124 Elmora Avenue, Elizabeth NJ. I had a crappy customer service…read moreexperience today with this realtors office. I'm in the process of selling my condo. Had two showings this past Sunday and her agent left without locking my door. Pretty horrible, right? Well, the story gets worse. I called the owner on Monday and left a detailed message with someone at the office saying I needed a return call, giving a few details. No return call. Called again today and spoke to the owner. She basically called me a liar and said the agent would never have done that - it must have been someone else. I was livid. She argued with me and made excuses. Never apologized, just told me it wasn't him. Mind you, he admitted it to my agent. I was livid, told her her attitude was reprehensible and hung up. Appalling customer service.

Such a great reality. I've worked with Jill and her staff for 5 years and they have always gone…read moreabove and beyond to help me find what I am looking for. Thank you. Cece

Susan is amazing! She goes above and beyond. Thanks to Susan's staging and open houses, we sold…read moreour house for much more than we planned. She simply knows her business and has a great team who attended to every need. She worked tirelessly to get our house sold. Susan is also a master at marketing and got our house ona multitude of websites which resulted in multiple offers. I highly recommend Susan V. if you want to the maximum amount for your property!

No words can convey how amazing it was to work with Susan to find my new home! She work tirelessly…read morefrom start to finish to help me find my dream home. From looking at places and really determining if it was right to the closing process! Susan is a true professional who knows how to make going through the stressful home buying process easy. She never stops working, always stays involved in the process. Words can't explain how thankful I am to have worked with Susan because I would not have made the right choices without her. She's truly the best real estate agent. Just wonderful