This was the worst dental experience I have ever had and I wasn't even the patient. My daughter…read morewent in for wisdom teeth extractions and ended up with dry socket, which could have been prevented had they given proper after care instructions and medications. She suffered needlessly. I have four kids and she was the third one needing their wisdom teeth extracted so I know a little bit about the process. Do not take your child here.

I had a very confusing experience in Dr Hornadays office. Hornaday partially numbed my mouth,…read moreclaimed I was touching his arm, refused my surgery. With the sedatives & his quick manner I was confused. With the Drs bedside manner I began to have a panic attack. His tone & choice of wording was more than questionable. I walked into the lobby and grabbed my husband. My husband came back to the room to speak with the doctor and nurse. After a discussion we left. I had never had such an experience and was confused. Days later, my husband agreed with my feelings that something didn't feel right during my experience. I reached out to Hornadays team & asked for the Dr to reach out as I'm concerned about what medications I took, how they may have interacted with my usual meds, and why I had such an adverse reaction to cause an intense panic attack. Hornaday never reached out to check on me, offer an explanation, or even reply to my email. I wasn't even aware that was an option for doctors- refuse to reach out regarding questions about an operation. My feel .... Odd about this. I did research to find a lawsuit (public record), several negative reviews matching my experience in slight ways, and a general mistrust of the doctor while speaking with those I know in the community. I'm writing my experience to the Attorney Generals office because I don't want others in our community to feel the way I did while sitting in his office. I've never felt so belittled & violated by a doctor. His bedside manner is very abrasive & crude to say the least.

We can't say enough about how great Dr. Neal is! He and his staff go above and beyond to make you…read morefeel like their top priority. Everything about my procedure was explained in detail. Definitely first class care! I would highly recommend them for all your dental needs. 5 stars all the way!

First appointment. Was very satisfied. Kaitlin was very professional and did a thorough…read morecleaning. She confirmed what I had told her. The front desk was very polite and friendly. Dr Rusty was friendly and explained things very clearly

I have known David (Dr. Buksar) since I was in grade school (I'm 40 now). I would no hesitation…read morereferring friends or family to him!

From the owner: Southway Family Dentistry provides gentle, quality care for your entire family!…read more We focus on giving the highest quality care for you and each member of your family. We are family owned and operated, so you can feel at home and relaxed with us. Have peace of mind and comfort knowing that you will see the same caring dentist. Dr. Buksar and his friendly staff will talk with you about your dental needs and explain all of your treatment options in a kind, straightforward manner, so you can make the right decision about your care. We accept most insurances, including Medicaid. We are PPO providers for: Delta Dental, Cigna, Anthem, Guardian, United Concordia, Metlife, Aetna, Dentemax, and Superior Dental. From cleanings to cavities we can meet all of your family's dental needs, with a gentle touch. We serve Muncie, IN dental care including zip codes 47304 47305 47303 47396 47302 47383 47334 47356 47386 47360 Call us for an appointment today!

I got schooled this morning on how to properly take care of my teeth. It's awesome to learn…read moresomething new especially when it's about your health. Definitely looking forward to returning and will have a healthier smile. Thanks kindly for Tiarra to properly educate me. Very professional hygienist.

lets see how my bill charges are handle,I might have to improve review,was quoted a price,579.00…read morewhich I paid,now I get a bill from my insurance denying a 1217.00 X-ray chg

Received a bill 14 months after visit. Tried to cancel a follow up visit because we thought he was…read moresub-par. Couldn't get anyone to answer the phone to cancel. Same thing 14 months later no one answered the phone, went to the office several times, and no one was there. We paid in full on the initial visit, can't get this disputed bill resolved. Where are you Kevin Welch?

This is the WORST Dentist I have ever gone to. He did a Bridge for my bottom back teeth and they…read morewere terrible. Did not make what use to be a canine tooth shape right it was the same size as the other two teeth all three teeth were the same size and looked terrible. I would not recommend him to anyone. His business looks dirty also. When they were working on my teeth they dropped one of the tools on the floor they were using and did not clean it off before proceeding with my teeth. I would tell anyone to not go to this dentist.

Its very sad that you have rude people answering the phone and talking to patients with a…read morecondescending attitude. Kennedy and whoever the office manager is have no people skills or customer service mind set. They obviously do not care if they lose patients or not. Too bad isn't it. I will also tell you my new dentist didn't find any decay in the tooth that Dr Friend said I needed a crown in. I don't even need a crown. Makes me think you all are ripping off people and we're trying to do unnecessary crowns to get money from my insurance. I will not give good reviews and will tell everyone I know this story as to pass around your shady dealings

Staff is rude, and they try to say you owe a certain amount then your insurance says you owe a much…read moresmaller amount. Front staff, and insurance staff are rude, and do not follow through on anything. Went to a new dentist, and found a completely different environment.