Recently purchased an older home. The addition bathroom giving us issues from the start. W/d and…read morekitchen sink all backing up into addition bathtub. Had two other vendors out to try and correct issue. Found temporary fixes but nothing lasting. Made an apt w Beau(called on a Mon and couldn't get an apt till Friday). We decided to wait for the appointment with a bathtub full of stinky gray water because his reviews were so good on Google! We sure are glad we did wait. Less than an hour later and a fraction of what we have already spent w other guys and voila our bathtub is no longer backing up! Beau went on our roof instead of under the house (like one other vendor did.) This was truly a godsend. He deserves way more credit! Thank you!

Hot water heater installation went well 50 gal Rheem Hybrid…read moreinstalled in half a day Did a good cleanup when finished Hauled away old water heater Overall, a real good job

Called independent plumbing this morning for a clogged toilet that was beyond our scope. The…read moregentleman I spoke with spent quite a bit of time on the phone with me, troubleshooting things to rule out in order to save me the money of having him come out, which was very appreciated! I did have him come and he wrapped up the problem very quickly. He has great bedside manner and was very professional. The house was kept clean, and he would be highly reccomended by me for anyone in need of a plumber's services.

Mr. Dubois is a small business owner who operates with one crew. He is efficient and always…read morehelpful. I've used him many times for the plumbing at my business and he's always delivered and even given me info on how to avoid future occurrences.

Called to have a water heater replaced. Bob called back, quoted the job and had me text my contact…read moreinfo and said he would call me later that day when he was at his calendar. Constantly heard he would call back when he was at his calendar but it took several calls and text to get a response. After 2 moved appointments - 1 because he had not applied for the permit - he called the moring he was to be there and said it would be in the afternoon. Told him that was a problem as I had an appointment. He said "I don't need this job, find someone else". We now have someone else coming in the morning after 2 weeks of trying to get Bob. Save the trouble and call someone else.

Our kitchen sink separated from the granite countertop (repaired by Superior Granite) and 23 year…read moreplumbing below developed some leaks. Called several local plumbers who either never even called back or gave estimates for double the amount this company charged us. Tom (Owner) was able to get Adam (plumber) out to us within a day and completely rebuild our sink plumbing with new parts and piping. Adam had all parts required to do the job readily available on their service van and did the work in an efficient and professional manner. Highly recommend them for any plumbing needs!!

We had a new dishwasher installed by another company, and a new garbage disposal had been installed…read moreearlier. Neither worked properly and then the hoses connected to the disposal came off when trying to run the dishwasher! We had heard good things about EXPERT TOUCH and called them. They came when they promised, they were prompt and called to make sure they could come earlier than expected which was very good of them. Both the owner Thomas (Tom) and his employee Adam were professional, friendly and Expert at fixing the problems very quickly. They tested their work to the max to make sure we wouldn't have any more problems with loose hoses. Not only that but under the sink was spotless after their work and the best part besides everything working perfectly -the original installer used a wet, white sealer around the hoses that looked awful- Expert Touch totally cleaned up the white 'sealer'. As their jingle for the company Expert Touch goes -"If you want the job done right, call the Expert Touch!". I now agree completely with that jingle! I know they do more than household plumbing - Tom is a Master Plumber and also does sewer and drain cleaning and gas piping which for our area is so important. So, if you have any plumbing or piping needs, I recommend you call Expert Touch first!

Friendly, knowledgeable service. This company was recommended by a family member, and are now my…read morefirst call for plumbers. Punctual too, for those who appreciate that old school courtesy.

First I will commend the individual that did the leak repair on my outside water hose Bib that was…read moreunderneath the vinyl siding in the rain, I can't nor will complain about that. With that said I will have to take issue with the fact that there is no breakdown of the invoice that was left for the job completion. I understand that the job took 2 hours @ $160.00 an hour... but was reported to me that the technician left my house the job site twice to go get parts for the job and mind you my house is 0.03 miles for the job warehouse. So $320.00 in labor and another $80 in parts? For a hose Bib? And two couplings? But to my surprise looking up the job it says the average cost can be between $150 to $450 to remove and replace, so I guess my only real issue of concern is that this company while doing good work doesn't give you a good invoice breakdown. And then leaving the job work site a little messy! And then I will now need to hire a siding person to repair the siding. In closing I really think it's a good idea to let your clients know exactly what they are paying for and if you leave to job for any reason to go get any and all extra parts it should not be at their expense.

Would give zero but the came out quickly so I gave them one for speed. BUT Just came out to my…read morehouse. I never said I wasn't paying the service, I did ask for a payment plan. When you said you don't offer that. I said for the request to be approved. I went in my house and apparently they LEFT WITHOUT SAYING ANYTHING!!! I called my warranty company and they called swisher and they said I wasn't paying which never came out my mouth. Now you just missed out on your Blessing!!! Thanks for leaving cause now I can pay someone else for the services you assumed I couldn't afford. Thank you for showing your true colors being I am a woman that you tried to take advantage of.

Scam operation. My homeowner's insurance company sent them out to unplug a drain. The man did this…read moreand then I asked if he could fix an outdoor dripping faucet. He said it wasn't covered, I said fine, how much? He quoted around $250-300. He said he replaced the faucet and I paid him CASH. 2 months later it started leaking again. They sent the same man out today to look at it. He says he does not remember coming to my house (3 months ago) and did not repair anything with the faucet. Ashley, their phone rep, basically called me a liar because she had no record of them ever fixing the faucet or receiving cash, all while I am looking at the new faucet!! We are retired military and every penny counts. The guy here today told me all the reasons they would have to charge me MORE to fix it now. He said he was now the only employee they had left. I wonder why? STAY AWAY!!

Randy answered his phone on a Sunday morning, arrived so quickly and helped resolve a HUGE water…read moreleak that we could hear but not see. He was friendly, knowledgeable, kind and helpful. I can't recommend this company enough. 10/10.

After being told by a plumber on Friday that I needed to have my septic system pumped out, I called…read moreBill. He showed up at 7:45 the next morning and got started. If you've got a poo problem, he's happy to roll up his sleeves and jump right in. It really stinks when you can't flush a toilet, Bill easily identified the problem and determined I did not need to have my system pumped allowing me to not have to flush money down the toilet. Thank you for your honestly, Mr Arnett.

THE BEST SEPTIC SERVICE AROUND!! I got same day service and he got here an hour earlier than…read moreexpected!! Jesse did a super fantastic job and was friendly and professional! I highly recommend this company!! Will definitely use them again! GREAT service!!!