Not a fan of their policies. My son has been and still is receiving his orthodontist care here…read more About halfway through the process they started requiring parents to sit with their child during the appointment. This is a total waste of my time especially when he gets his hardware changed. This usually takes more than an hour. I can understand for complex cases or younger children but it is totally unnecessary for older kids with no dental issues. No one has ever asked for my input during a treatment. To top it off the exam area was never built for parents so we a shoe horned in on a tiny hard stool. The staff is friendly. Treatment is taking longer than estimated and exceeds our orthodontist benefits.

Be VERY VERY careful what you have done here. My wife and I had a REGULAR checkup - no cavities, no…read morespecial treatment, nothing. And the bill came to over $3,000! WTF! and the insurance will only cover $700 so we are out $2,000 (after a small discount). I would never, ever go back.

Lynelle and her team are amazing!! They are meticulous, knowledgeable and incredibly thoughtful!…read more They stay on schedule as well as being accomodating when an issue arises. Top notch care from the entire staff. They helped me out with my veneers and did an outstanding job!!! Would highly recommend Lynelle and her team for general dentistry as well as advanced procedures!

Dr. Zabel is phenomenal! She took $500 off my new tooth just because the lab screwed up and sent…read morethe wrong one. That's on top of the quality work she does.

A genuine smile comes from the heart, but a healthy smile comes from good dental care. This place…read morewill give you both. Lovely office, lovelier staff.

Friendly reception by staff, 5280 Dr. Tony Hong. The Dr. listens to concerns & isn't pushy about…read moretreatment. Respected my dental experiences.

Clean environment, always answers my questions, efficient appointments, friendly staff throughout…read morethe practice

Was overcharged by Station Dental by 4x the amount insurance charged. They don't automatically…read morecredit your account if you over-paid, you have to call back to get refunded. If you don't call back...they keep the amount you overpaid (theft). They won't let you wait to pay till insurance runs it - you are required to pay upfront. They also don't tell you to follow-up, so this process of overcharging customers without proactively reimbursing goes under the radar. I find this extremely unethical. In addition, the receptionist wasn't very empathetic about it either (she said better to receive money back than have to pay more, completely disregarding the issue at hand). I'd like to offer 2 recommendations if a manager or business owner sees this. 1. Let customers pay once it runs through insurance; that way no one is over or under charged. Yes, a receptionist may have to follow up with people, though I understand that's a normal role of a receptionist at a health/dental office. 2. Find a way to automatically credit/refund people's accounts and communicate with customers when that's happened. Taking extra money from customers, not refunding/crediting till asked, and not communicating this risk upfront is simply unethical and not sustainable for the future. Aside from this billing malpractice; I think the dental professionals are great at their job and offer a great service. I'd like to not have to take my business elsewhere...though I can't stand for the unethical charging process and lack of understanding of the issue. I'd happily change my review to a 4/5 star if this billing process can be sustainably resolved.

First of all, I am phobic about dentists. Born a redhead, I don't go numb easily. Let's just say…read moreI've had some bad experiences. I came here because I didn't fully trust the advice of another dentist I'd gotten nearby. It's a long story, DM me if you want details. A second opinion was my point in coming here. Dr Wilkin is the kindest, most patient man. Every person in the office, from front desk to hygienist to dental assistant is top notch in professionalism, patience (they need it with this chicken) and KINDNESS. They also made the billing process make sense to me. This is another area of weakness for me...none of it is usually very clear to my mind. This was simple for me to understand. I would recommend this office to anyone, especially if you don't like going to the dentist. On to my experience...I have gum disease and am on the 4 month cleaning and had two crown preps on Thursday. Can I tell you I never felt a THING? Not even the shot, because the assistant did such a good job with my topical? Amazing!!!

Let me start by saying I am terrified of the dentist! I had a bad experience in my early 20s that…read moreled to my fear of going to the dentist. And of course I have a lot of dental problems so I have to go often. Just thinking of Finding a dentist when I moved to HR 4 years ago gave me anxiety. So finding one that caters to the scared patient and even offers nitrous for a cleaning made me happy. Dr Lunn and his whole staff make me feel comfortable every time I go. If I'm having any kind of procedure they offer nitrous, explain the procedure and put my irrational fears aside. They are very gentle, check on me, and offer breaks when I need one. I trust them and that helps with my anxiety. Barbara is often my hygienist and is super personal and very gentle. Brittney has been there for all of my procedures, is very knowledgeable and always helps to put me at ease. Chanda is so nice to talk to and always accommodates my schedule. Not only do I love their "chair side" manner, but they are so accommodating. Whether my dog ate my mouth guard, my crown fell out or I have some other random dental emergency, they always fit me in. I love the whole team at HR Family Dental!

Twelve years later from my initial review, I am still going to Dr. Bailey for my dental needs. This…read moretranslates to no fear of going, but rather the opposite. It is a joy seeing Shelly for my teeth cleaning. Super conscientious, very talented and thorough. I have the utmost confidence in Dr Bailey and Shelly. It is always super nice to see Suzi when I go. I am bummed Beth, who ensured everything ran smoothly retired. But my teeth and gums thank him and his staff who have worked on them for keeping them healthy and looking great.

They screw up your billing & then send your bill off to collections when it was there mistake!!…read more The billing department does not get back to you when they say they will!

I've been coming to Dr. Burger for about five years now, and I truly can't say enough good things…read more She has such a calming, kind bedside manner that always puts me at ease, and I've consistently felt like I'm in excellent hands. Every time I leave her office, I walk away feeling well cared for and confident in the quality of treatment I received. Kevin also deserves a shout-out -- he's so good at what he does. Professional, attentive, and always welcoming. It's clear that both of them care deeply about the patients they serve, and that makes all the difference. Most recently, I had a situation come up, and I just want to say how much I appreciate the way everything was handled with kindness and understanding. It reminded me why I've continued to come back here all these years -- because this is a team that listens, cares, and takes the time to do things right. Thank you both so much!

I came from another dental office with feelings of discomfort and distrust, but as soon as I…read morearrived at Highlands Dental those feelings dissipated! Dr. Burger and her whole team are absolutely wonderful! Kevin (office manager) respected my urgency to visit as soon as possible and was able to fit me into the schedule quickly. Dr. Burger gave me an honest second opinion; She and Jen were able to complete all of my fillings (I had multiple) in less than an hour. I was comfortable, welcomed, and treated with the utmost care. I highly recommend this dental office!!

This is a new dentist for me after loving the one I had moved out of state. Dr McLean was referred…read moreto me by my oral surgeon. The staff is welcoming and the office is clean. They are so accommodating and listened to my questions and concerns. They have the latest equipment (I went in for a crown). I might add I've been in the dental field myself for 35 years and I highly recommend this practice.

South Metro Dentistry is amazing all around. I've been going there for 10+ years. They keep up with…read morenew technology and procedures without loosing their focus on providing good customer service and patient care. Zana is a fantastic hygienist. Thorough, patient, and knowledgeable!

Honest. Knowledgeable. Likable…read more Only went there for an eval/consult for someone else. I was super impressed with Dr Wimpee. I will file him away for the future. It is great to know there are other honest dentists still out there!

Was very impressed with this office. Staff and doc were excellent and listened to questions and…read morewere very friendly and honest. Amazing atmosphere and front desk was friendly and on the ball.

My favorite dentist in Dnever. Hands down the best!…read more I've gotten deep cleaning, regular cleans and a bridge. Can't say enough amazing things about his team and Dr. Whimpee. Ensures you feel comfortable and numb. No pain and gets things done perfectly. Made sure he was in communication after he did the bridge to make sure I wasn't in any discomfort.

The entire dental group at Dr. Wimpee's office is amazing. Dr. Wimpee's work it top notch. All his…read morework is beautiful and of the very best quality. With his use of all the latest dental technology and his warm friendly staff you will have a wonderful dental experience.