I've come here a couple of times when I'm in need for immediate medical care, any time of the day…read more I like how quick, and easy accessible their resources are. I've come here for food poisoning, emergency finger nail removal, covid, flu screening. Whenever I can't get to my usual physician this is my go to spot when I need to seek medical help immediately. The staff is really friendly and easy to talk too. The physicians are really knowledgeable and informative. This is my go to emergency room!

If I could give 10 Stars, I would. When you have nurses like Doreen and Sherlin, who wouldn't want…read moreto go to the Swift Star ER, Katy, they both have positive energy and make you feel comfortable. I have been here a few times, and I am impressed that they remember you and the conversations that we had. The procedures I have come here for are well known to the staff and doctors. I would rather come here first than go to a major hospital emergency room--much love to Doreen and Sherlin for your extraordinary personality and hospitality. CMAC

Second time here and I came in with an ambulance from extreme abdominal pain that caused frothing…read moreand vomiting. was hooked up to an IV from the ambulance and as soon as I got in they took it off and my pain resumed as I screamed in pain while the doctor barely looked at me. He ordered a cat scan that showed a small dot in one of my kidney then promptly diagnosed me without looking over anything else. Eventually diagnosed with kidney stones. Went home and proceeded to have severe constipation followed by diarrhea that almost instantly cured my symptoms (not symptoms of kidney stones at all). They misdiagnosed me and TRIED to send me home without finishing my urinalysis, my mother had to remind the doctor he never ran the test. I don't have kidney stones, I had an intestinal blockage that eventually cleared after dragging through my large intestines, one of the most painful things I've ever experienced- how they fucked that up is beyond me. The nurse took amazing care of me while the doctor was trying to rush me out of an empty emergency room- he only looked at me twice before trying to get me to leave without finishing my urinalysis (you know, the thing that would show signs of kidney stones: blood in urine) If you want help and a solid diagnosis that isn't made by incompetent doctors I would suggest literally anywhere else. The nurses here are amazing, helpful and attentive they are the stars of the place and the only highlight of my time there. I was grateful for their care and hospitality while I was experiencing some of the most agonizing pain I've ever had.

My husband and I come here anytime we need immediate care and can't get into our regular Drs…read more We have had excellent experience with staff, diagnosis and treatment. Dr. Foster and Nurse Ronald were attentive and kind. We highly recommend!

" Dr. Indira Vanguru, Norma and Dominique"…read more I absolutely love my Medical Doctor, she is absolutely phenomenal. She listens to all of my concerns, address them accordingly, she is not afraid to provide the best options for me. She is not just a person who will put you on medication quickly she believes in allowing the patient to make changes and then she will recommend. What can I say about her two Medical Assistants. They are so professional and kind. NORMA and DOMINUQUE, follow up regularly when I have concerns. They respond on time. They are very attentive and they are always willing to go over and beyond. I believe they should be recognized because as a nurse I can promise you this is rare. These ladies are very sweet and get the job done. I always look forward to my appts.

This is our local hospital and we couldn't ask for a better place to…read more Nursing staff? Top notch. Physicians & surgeons? Outstanding. Check in is quick & easy. Communication is excellent. Results have ALWAYS been been great. It's a busy ER tbh - but they do the very best to be both efficient & effective.

As soon as I walked in they were as concerned as I was . The staff was super friendly and…read moreattentive. I would definitely come here again and recommend anyone to come here ! The ER physician that saw me was Dr. Caruso , who was very friendly , super attentive and helpful as well as his nurse Steve , & radiology tech Michelle and of course the front Desk McKinley ! Thank you guys for a welcoming experience!

I wish I could give this place 0 stars. They triple billed us at this point - months and sometimes…read moreyears after we've gone. Please avoid this place at all cost - I think they've rebranded to be Swiftstar ER.

Came back a second time - and their ER services here are STILL SUPERB!…read more Came back because I was having flu-like symptoms accompanied by severe asthma and increased heart rate. I was taken care of by nurse Monaliza and Harry along with Dr. Azintola. Let me just say, how much I love the staff here at Memorial Hermann ER. I arrived to the ER a little after 1pm and it is so amazing on how they can continue to provide consistent, amazing service. Harry and Monaliza are incredible nurses. They were both so accommodating, nurturing, kind, considerate, and everything else a nurse should be. I was struggling to breathe and they did everything they could to make me comfortable and to help me in every way. Harry and Monaliza have such big hearts - Harry was so soft spoken and kind, he helped carry my belongings and it was very obvious that he was concerned for my well being. Monaliza was so fun to speak with - she took my mind off of my illness and instead made my time in the ER very enjoyable. She was so down to earth and I just could not believe how blessed I was to be taken care of by such amazing nurses. Dr. Azintola had great bedside manner - he was very thorough and made sure that I was in good hands by providing proper treatment and going through some tests to make sure he pinpoint what was going on. He answered all of my questions and even asked if I had anymore questions for him in a calm, patient manner. He thoroughly explained everything and provided me with what the best treatment/medication would be for me. This is the second time I've been here in two months and I am so grateful that I have found this facility. The hospital staff here is extremely welcoming and so kind - this is the best place to be for any kind of emergency.

I was referred to Dr. Indira Reyes-Contin after going to the ER watch center. The watch center was…read morenot at this facility but another hospital. She was very friendly and kind but there was one MAJOR issue that resulted in me feeling WORSE than when I started. If you're someone that's struggling with mental health you MUST read this. Or actually, JUST IN GENERAL. She asked a few basic questions and then some more detailed ones. I told her that my outside psychiatrist told me there's a possibility I have bipolar disorder. Dr. Reyes dismissed that possibility and explained that my symptoms weren't of bipolar disorder just MDD (major depressive disorder) and that it was "normal" to have these mood swings in depression. She prescribed me antidepressants (you don't EVERY give A-D to a person with BP). Started off with 5mg and told me that I'd feel su!cidal the first 5 days but it was a side affect of the medication (first off who even prescribes that?) Well that was not how I felt and I started feeling high the 3rd day. After 5 days I'd then take 10mg on the 6th day. I went through my first manic episode and it was HORRID. That medication worked INSTANTLY and I had immediate aggressive mood swings FAR from this "normal" she said. I made an emergency virtual session that same day this happened with Dr. Reyes and you'd think she would be worried but guess what, she was ignorant and told me to KEEP TAKING IT. "Your body has to get used to it for it to work," she said. What kind of doctor says?? I told her I had all of these symptoms and she STILL dismissed it as a part of the medication. Me and my dad were persistent that this wasn't my normal behavior and that I had gone from feeling grandiose to the next SECOND having an aggressive break down. The session was said to be 30min but it didn't even last 10min. Scammer. My manic episode lasted for TWO WEEKS and she wanted me to take it??? I would've died or kms if I did. I even started having psychological withdrawal symptoms but thankfully my mom flushed these meds down. I went from having to be in IOP to PHP thanks to her. Dr. Reyes should have serious consciences for her actions. I wouldn't recommend this "doctor" whatsoever or else she'll dismiss and belittle your situation. Just because you don't have all the symptoms of something doesn't mean it's NOT a possibility. In summary she's absolutely careless "practitioner" when it comes to the well being of patients.

It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

this place seems to have gone downhill I've been here almost…read morean hour and not been seen yet I waited about 45 minutes before they told me they couldn't verify my insurance now sat in a room waiting for another ten minutes despite seeing people standing around I will be looking for a new urgent care facility

I had a very disappointing experience at Rapid Care Emergency Room in Katy…read more On Sunday afternoon I cut my leg badly and ended up needing stitches. When we arrived, we waited over an hour before being taken back. The very first thing we were told was the cost -- nearly $800 for four stitches and a tetanus shot, which felt excessive but we agreed because it was an emergency. Three days later, two of my stitches came out, even though I had been very careful. I called Rapid Care and spoke with Victoria, explained the situation, and asked what I should do. She told me to come back in and assured me there would be no charge. When I arrived, I sat in the waiting room for 2.5 hours before Victoria opened the front window and asked how I wanted to pay for the visit. I reminded her that she had told me there would be no charge when I called. She then said the doctor said there would be a charge. I don't understand why she let me sit there for hours before telling me this. I asked if I could speak with the doctor and was told I could not. I said I would just wait until I was called back, and again she asked how I wanted to pay. After 3.5 hours, I was finally taken back. I had the same nurse, Jamie, who was absolutely wonderful. I explained what had happened with Victoria telling me there would be no charge, and Jamie agreed that I should not be charged and said she would speak with the doctor. While she was out of the room, Victoria came in and rudely told me again what I owed. I told her we were still speaking with the doctor about it and she walked out. The doctor then came in, examined my leg, and said the wound had become infected, so she could not place new stitches. She said Steri-Strips would be applied and that she would call in an antibiotic. After she left, Jamie came back, applied the Steri-Strips, wrapped my leg in an ace bandage, took my pharmacy information, and again told me there would be no charge. Moments later, Victoria came back in yet again demanding payment, even after both the nurse and doctor had said there would be no charge. Jamie was compassionate, professional, and wonderful. Unfortunately, my experience with Victoria was the exact opposite. She was the rudest person I have ever encountered in a medical setting and seemed far more concerned with collecting money than with patient care. Because of this experience, I will never return to this ER. I strongly recommend that Rapid Care provide additional training on patient communication and compassion, especially for the front desk staff employee, Victoria.

Don't come to this urgent care, this place is pathetic people that work there are inefficient,…read morearrogant and slow.

I came in and had the best experience. The beautiful lady at the front desk was super friendly and…read morekind (i didn't catch her name it was around 6:30 on 3/8/24). Once i was in the room it was such a quick and easy consult to get me the medicine i needed. The doctor's aid Dominicko was so calming and even tho i had to get a steroid shot, he was so easy handed!! Melanie B. was my doctor and OMGOSH! Her bed side manner, her friendliness, the way she listened and just wanted to help without diminishing my feelings.. LOVE LOVE LOVE HER. She was great! Thank you guys for the wonderful experience!

I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

Went in there because my son looks like he had a pink eye ..! she did a very thorough assessment. I…read moreappreciate her doing that because most doctors don't really engage in that first part they just ask you what's going on and give a prescription. She was very well spoken, very nice and I'm really glad that I was able to get someone who seemed like they enjoyed being in pediatrics. I will say the front desk she can be just a little bit more welcoming, but I know everybody don't have an inviting tone because I know I don't . However, I do highly recommend and I will be saving this so that I know where to go the next time that I have to take him to an urgent care

With the cancer of DEI in our society, I tend to look for a white or Chinese male doctors, to avoid…read moregetting someone who wouldn't normally have been selected for medical school. But in this case, I noticed the Nigerian name and thought this was not the case. Cynthia Obi was my attending physician. She was fantastic! While so many doctors are just legal drug pushers, she knowledgeable, thorough, attentive to detail, and gave a complete description of the problem that was easy to understand. She spoke of recent research (I've never had a doctor speak of that in 64 years) and gave me a plan of action to follow. My ER nurse wife was impressed. I give her 5 stars, and I almost never give 5 stars. She was truly amazing!