We have been customers for many years which speaks volumes! Service is easy to schedule and…read moreresponse time is fast! Repairs are completed at a fair price. Above all - excellent customer service! Highly recommend!

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

used this company in the past and have always had a good experience with them…read more i would certainly recommend them. Michele & Allen

Honest, responsive and not gouging on pricing. Quick delivery on parts needed, with work guaranteeread more

Yet again fantastic and quick service by Jacob. I called about our pesky GE fridge and describes…read morethe problem Within half an hour or 35 minutes the bell rang and there he was. Without even so much as a blink, Jacob knew EXACTLY what the problem was and fixed the fridge in less than 10 minutes. Turned out that his experience taught him that the particular model of icebox we have is well known for this particular issue (faulty fan). Lo and behold, that's what it was, and he knew so before he got here. He had the new fan on his hand when he rang the doorbell. Another nice thing is that he cleaned all the gunk out of the chill cabinet before replacing shelves and contents. All in all Jacob was here for maybe 20 minutes! He answered our questions plus a few tips for best usage and upkeep. He also indicated that otherwise our fridge was running well and normally. I truly am edified by how quick, courteous and efficient Jacob is: especially for being a younger fellow. As usual, I give Jacob as enthusiastic a rating as I can muster. I highly recommend him for troubleshooting and fixing your home appliances if you don't wanna just run out and buy new.

Love that you can schedule the day & time for service through the website. Jacob was prompt and…read moreprofessional, and he quickly diagnosed the issue causing my LG dishwasher to malfunction. He was straightforward about the cost of a replacement part & associated labor and recommended putting that money towards a new dishwasher instead (mine is over 10 years old). He let me know they do dishwasher installations if I got a replacement. I will definitely use Apex in the future and will recommend the company to neighbors and friends.

From start of the call, the scheduling and arrival time estimates were great. Excellent all…read morearound! Thank you!

Tony did a great job fixing my microwave. Money well spent t! I would recommend using WeFix.read more

Our freezer was not working because we had accidentally not closed the freezer drawer all the way…read moreshut. Jerome, our SubZero/Wolf technician, was outstanding. He was very thorough and very polite. Overall, Jerome was outstanding!

Jacob is the best technician! He has taken very good care of all our wolf appliances for years. We…read morehighly recommend Jacob. 5 star rating

CLOTHES DRYER REPAIR When the sound coming out of the…read moreelectric clothes dryer sounded like rocks rolling around in a tin can I knew it was perhaps on its last cycle. A trip to Home Depot and other appliance shops indicated I was looking at $500 to over $700 for a a new compatible dryer plus delivery and installation to replace the noise maker at home. Not knowing what the malady was with the my noise making Whirlpool dryer I decided to call a repair service to see if they could resurrect life back into a machine that had given up. Based on the five star reviews, I selected Tampa Bay Appliance Fix in Brandon. The first good news was that they would be able to send a technician out that afternoon. The second was that the service call fee would be subtracted from the repair work. Five minutes after technician Tim Hart arrival, the drum from the dryer was lying on the floor exposing the worn out parts causing the problem. He had new replacement parts in his van and 30 minutes later the dryer was working soundlessly doing its job. Thanks to the professional work of Tim, the lady of the house was happy and I saved over $500 not having to buy a new dryer. This is my five star review for the many others Tampa Bay Appliance Fix has earned.

Maksim came out and found a switch that had become disconnected as well as a broken blower fan and…read morea blower motor that was failing. Because it was an older GE long vent dryer it has two blowers and the parts for the secondary blower are very difficult to source. He fixed the switch to get the dryer running again, but we decided against trying to fix the secondary blower fan. Instead, we purchased the newer version of the GE long vent dryer. We really appreciate his honesty regarding the repair and parts. He was prompt and efficient.

Readily diagnosed issue with purchasing machine, but got everything done is reasonable time. a few…read morecommunication issues, but otherwise a satisfactory, professional experience.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

BEWARE: Charged 365.82 to replace a dishwasher drain hose, told me I was under charged, and did…read morenot send the promised itemization.

I had a HORRIBLE experience with Mr. Rogers Appliance service & was referred to Quality Appliance…read moreService. The issue was the washing machine made a HORRID squeaking sound and seemed to make way too much noise while agitating. And the dryer was extremely loud no matter what I did. The staff was accommodating and polite when I called to make the appointment. When Dan arrived, I asked him to put on booties, which he didn't have, as we don't walk with 'outdoor shoes' inside (I have a baby who walks and crawls and puts everything in her mouth lol.) He suggested if I had any plastic bags (like old Publix bags) he could tie those over his shoes. Which worked PERFECTLY! And I truly appreciated his suggestion and flexibility with that. I explained the problems to him and showed him the videos I took to document it for the rental company (it isn't our home or appliances.) Dan almost immediately said that he bet the issue with the washer was a "known" issue with this particular make and model and when he input the information into his tablet and looked it up he was right on the money. The other company had "no idea" what could possibly be wrong but was going to order parts anyway. Dan knew the issue, said he had the parts with him and could fix it right away. He also checked the dryer and he said unfortunately due to the make/model and it being a front loader there wasn't really anything we could do about the noise except to put a mat or rug under the dryer to help buffer the sound. But he did try to do several things to adjust the dryer and see if he could help with the noise. I see that others had HORRIBLE experiences with Quality Appliance, and I can't speak for them but Dan solved my issues on ONE trip, was professional, courteous and didn't leave a mess like the morons at Mr. Rogers did. I highly recommend him, as again I can't speak for the other repair folks, but I felt he was honest and knew his stuff. And he fixed it in one visit. That made all the difference to me!

Freedom appliance had the part I needed at reasonable cost. The people were friendly and I was in…read moreand out quickly

Do NOT use him to repair your appliance. I paid him $240 to fix mine but he never fixed it. Now he…read morewent awal on me and he refuses to contact me. He kept my money.