Bought shoes for my wife, we had excellent service,…read moreBill, Amira, and John gave us great attention and went all out to satisfy our needs.

A specialty shoe store with the kind of knowledge and customer service that's hard to find! I took…read moremy mom for wide shoes (their specialty) and Amira helped us. She knew the products like the back of her hand and was able to successfully find 3 pairs of the perfect shoes for her needs. Beautiful products that make my mom feel like the woman she is inside. Prices are reasonable for higher end shoes and the styles range from classic to trendy. Owner John was welcoming and so much fun to chat with. You bet we'll be back.

This was a cool place. Went in to get fitted for the correct running shoes…read more Staff is very friendly. They really take their time helping you to understand your feet. This is a free service to you. Definitely worth checking out if you are looking for that perfect fit!

Came in today with a friend and David is probably the kindest most engaging salesperson I've…read moreencountered in the last 5 years in LA. He's so polite and attentive and professional and friendly and went above and beyond to answer all our questions and he provided us with the best service and experience possible. Will be back very soon to pick up shoes. Thanks again guys for making us feel so welcomed. This place is amazing. A store can have the best products on the market but if the staff suck the experience is cut in half for the customer, this place shines because of its genuine employees.

I have purchased a pair of work/dress shoes (loafers) and a pair of trainers/tennis shoes here…read more Initially I was skeptical of the prices but I am sold. The shoes are comfortable, well-made and they last. They are now my go to store for shoes.

On 7/29 I was at the store service was great. However my sandals are done in less than 3 months…read more The sales girl said she had had hers for over 10 years, I bought mine hoping they would last at least one but they are done in less than 3 months.

The entire staff, Charra, Rosio, Jesse, and Valeria are really kind and helpful. Ask them a…read morequestion and they'll know the answer. Highest recommendation for this store!

When I went to the store over a months ago or so I bought three pairs of shoes. I asked the person…read morewho was working there by the name Ernesto if those shoes are for exercise. He said yes. After using this choose, I found out that I had a problem with my heels. They are swollen and the pimples because of those shoes. I try to take them back to the Store a week ago and I spoke with Rocio Hernandez. I explained to her the problem with the pair of shoes I have. She told me you cannot return them because simply I wore them. Well, how I would find out if I have a problem if I don't wear the. I paid over $80 each. Rocio and another sales lady was very rude today. I was told that the pair of shoes I have they are not for exercising, which, this was not what I have been told by Ernesto when I bought them. I simply wanted to exchange them to another pair of shoes to use them to exercise not to walk like this too. She doesn't know how to treat a client and I'm reporting this Store. My . Do not buy anything from the store in Tarzana. Very bad Customer Service.

Lovely location. Very spacious and well organized. Staff members were very accommodating. This…read morechain is very serious about discounted items not being eligible for return. Just make sure you're aware of their policy before making a purchase. Not necessarily a bad thing, just something to be aware of. The value is overall very good. Great quality and lots of very swanky brands.

The worst! I'm actually there just for an order pick up and they have you line up on the same line…read morelike you're purchasing. Only 2 cashiers for a long line for purchases. This is ridiculous. There's a reason why I ordered it online and pick up only cuz I'm in the area. But never again very inconvenient for me and I'm literally falling in line for so long! Not good!

Xandra was super helpful in helping us out!!! I was trying to find a gift for someone and we were…read moreable to find a pair of comfortable and stylish shoes to our liking and budget. The clearance area was worth a check, but I was disappointed to notice that the boxes weren't presentable due to the lids being cut through or raggedy, and some shoes even had scratches on them. I guess it's expected but even with clearance pricing, some shoes with the quality seem priced higher than they should. So do keep in mind! I think it's great if you want to keep the pair of shoes for yourself rather than to gift for sure. Buying from the regular merchandise section has organized and proper boxes by the way, so no problem with those - no public restrooms - unfortunately usually the sizes you see are all they have, but always worth to ask and see if they have any more in the back

Made a drive out here on a Thursday evening, luckily I was able to get along the traffic as I came…read morefrom across the other side of the SFV but nonetheless, I made it. Upon arrival, the store itself was not packed and not crowded. I had an online order to pick up from here so I stood in the regular line and waited for someone to assist me. Staff were ok; a bit on the dry side, I didn't feel they made the experience any better. The process went well, they asked for my name and then handed me my shoes. I tried them on while still in the store, so as to avoid a trip if they didn't work out, but to my surprise, they fit just right so I went home happy! The adorable chunky loafers that I bought today were also on sale on the website so the value and comfort for these shoes was satisfying! My visit for picking up order: 4/5 Parking lot is huge and lots of space **No public bathroom and there's a sign posted as well**

I follow SHUSA o! IG. They posted some J1s Well one…read morehappened to be a pair of trophy room lows I've been looking at for a few months. The price was competitive so I bought them on Wednesday. They shipped the same day and being in CA near them they came in on Friday. Shoes are clean AF and exactly what I wanted. Ill be picking things up from them Again! thank you SH!

Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

Francisco at WSS in Reseda gave us amazing customer service! He was super kind, patient, and went…read moreabove and beyond helping us find the right shoes. He even searched other stores, called another location to verify the stock, and helped us pay ahead so we could do a quick pickup without any hassle. It was my first time stopping by this location and I had such a great experience. The store had a huge variety of shoes and the customer service was excellent. Definitely coming back again. Thank you Francisco!

I always liked WSS but today, Francisco made my shopping experience memorable. I was just going to…read morewalk out with one pair, but because of his help and guidance, I picked up a few more. Thank you!!!

SoldOut LA Been coming here for a while now. The Gentlemen…read morethat work here are so nice and professional. They really know their stuff. They have amazing clothes, shoes, and designer items. They work well on giving you a deal and they are always super nice! I have to say I got quite a bit of new clothing items here like a supreme Skittles jacket, KAWS ,Labubu, and many more amazing items. You can also trade items which is fun. If you need something Stylish this is the place to go. I love coming here and this place is very well run! Gentlemen here are great :)

Always a pleasure doing business with the fine folks at SoldOut LA! They are knowledgeable and…read morefriendly- have a great selection of new and pre-owned shoes, and offer very fair prices. It is rare to find a sneaker shop these days with employees who actually care to engage with their clients and don't try to "cool-guy" you. 5 stars!

Beautiful store . Cute Knick knacks & very organized . Even more beautiful is the woman who runs…read morethis helping so many more woman in need. Thank you for all you do

Great place to purchase vintage clothes but the one thing I respect about this place is, they…read moreaccept food donations and allow people who are not well off and or wishing to donate to a friend in need, to come in and collect donated food items on their behalf. I have been there twice to collect donated food for friends in need. How wonderful. Beat kept secret