1. Equitable Home Mortgage

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Scottsdale, AZ

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Equitable Home Mortgage

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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6 years ago

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Compass Mortgage Planners - Compass Mortgage Planners

Compass Mortgage Planners

(3 reviews)

As a disabled veteran, I had a very disappointing experience with this company during a VA IRRRL…read moreinquiry. I approached them fully transparent and in good faith, and even stated clearly that I wasn't asking for any favors or anything outside regulations. I have absolutely nothing to hide. Despite that, the communication I received from leadership felt dismissive, unprofessional, and at times intimidating. Terms like "red flags" and "reporting" were used toward me even though I was only trying to understand my options after being misled by another lender. When I asked to withdraw my application, I was incorrectly told I couldn't, which added unnecessary stress. I was also told that my loan might not be worth the business impact, and that it wouldn't be worked even if everything was legitimate. This was especially disappointing because I had a long-standing personal connection with someone in leadership. If this is how I was treated after 15+ years of knowing someone there, I'm concerned how a veteran with no connection or support might be treated. In all my years as a veteran, I have never felt so disrespected while simply asking questions and trying to do things the right way. I truly hope this company reflects on the experience I had and takes steps to ensure clearer, more respectful communication with veterans and other borrowers in the future. Veterans deserve professionalism, accuracy, and respect when navigating VA loan programs.

Not a trustworthy company. I got stuck paying $550 for a botched appraisal ($200K+ below Zillow…read moreand other online sources) and was told by the sales rep "we are all out time and money trying to get this done for you.". Please! We all know the wasted time and money were all mine. Learn from my experience and take your business elsewhere.

Agave Home Loans - Agave Home Loans | Low Rates | Great Service | Home Loans Made Sweet and Simple

Agave Home Loans

(43 reviews)

This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

Independence Home Loans

Independence Home Loans

(55 reviews)

We had an incredible experience working with Ezra! He was incredibly knowledgeable, patient, and…read morewent above and beyond every step of the way. He took the time to walk us through every option, never sugarcoated anything, and made sure we fully understood our choices so we could make the best decision for our situation. He was exceptionally responsive and did everything he could to ensure we secured the best possible rate. What impressed us most was his dedication and communication. He was always available to answer our questions, was consistently several steps ahead, and anticipated what we needed before we even had to ask. His professionalism, attention to detail, and commitment to his clients are truly unmatched. We can't recommend him highly enough. If you're looking for someone who is knowledgeable, proactive, and genuinely invested in helping his clients, you won't find anyone better.

I am 100% disabled army and these guys treated me like total garbage!…read more They promised to pay off creditors, contractors and pay me but then they failed to pay off certain people who they told they would pay then told me " sorry we messed up its your problem now" This company claims to help veterans but they really just use and abuse them for their own personal financial gain ! The CEO pretty much told me to screw off its not his problem now and totally ignored me after his company made all the problems! Do not use this company unless you want people who are out for personal financial gain and you want problem after problem! They put you in a worse problem than you started with... They create problems for their customers because they fail to do their jobs than fail to fix ABSOLUTELY ANYTHING!

Equitable Home Mortgage - mortgagebrokers - Updated October 2026

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