Best place in Waco to buy appliances, even though their store is not quite updated. They are also…read morehelpful about answering questions and doing repairs long after purchases. In the last 4 years we've purchased a washer, dryer, and dishwasher. Rob and Toby are so knowledgeable and helpful! It's amazing, these days, to purchase an appliance and have it delivered the same day or the next day!

I reached out based on recommendation but I was not pleased with the customer service over the…read morephone. I called to get prices for a new washing machine and before I could finish asking, the lady interrupted with the lowest price and when I inquired what kind of machine it is, with an annoyed tone, she said "you are just going to have to come in to see. Our sales team is busy." Phone ettiequte matters when trying to obtain new or even returning customers.

6.12.2023 This review is a long one but it is a must…read moreread!!! First I am going to say I did not purchase my cabinets from this location (unfortunately). But Aaron Davila was an incredible help in fixing my HUGE CTG problem; he is the ONLY reason I would possibly consider doing business with CTG again and only with his store. In order to tell you how great Aaron is I have to give you (only a little) background on my CTG - Houston experience. The whole experience is just UNBELIEVABLE and not in a good way. To set the records I purchased my cabinets from: 17955 N Fwy Service Rd, Houston, TX 77090. Would NOT EVER order from that location again. PERIOD. Only from the Waco store with Aaron Davila. Now onto the background info. I ordered my Annapolis (blue) cabinets for my kitchen and 2 bathrooms from the North Houston store on Sept. 26, 2022. I was told they are on back order and should be here in November, 2022. No cabinets came in until late January, 2023. No one called me during that time (September to January) to give me any updates, so I started calling ever week. They finally were delivered February, 2023. They started to be installed on February 22, 2023 but 11 cabinets were delivered damaged. A claim was filed to get 11. The way it works for CTG replacement parts is: the part gets ordered by Friday and it will get "picked" in Tennessee and will be here NOT the next week but the following week. So 2 weeks every single time you have damaged items. I have received 10 deliveries with damaged cabinets, doors, wrong color etc... (YES-10 different delivery). So if you add up 2 weeks in between all of these orders you will know that it is JUNE, 2023 and my cabinets are STILL NOT FINISHED. I am currently waiting on delivery number 11! (Yes ELEVEN) Reminder: I ordered the SEPTEMBER 26,2022! -- During all this time the North Houston store has NOT called me, emailed me, or emailed or called customer service to get my damaged cabinets delivered quicker. Aaron Davila, Manager of the Waco store stepped up and started emailing, calling customer service on my behalf. He is not making ANYTHING of my cabinet sale. He is helping me just out of the kindness of his heart, as I am a CTG customer. The customer service department (800) 222-4638 is H O R R I B L E, I mean really HORRIBLE!!!!! I have been hung up on, put on hold and forgot about, talked to disrespectfully and this is just 5% of my experience with CTG Customer service. And this is with supervisors, managers in customer service and with regular customer service reps. So when Aaron decided to help me deal with customer service this is no small feat. Several times CTG Customer service would not even reply to Aaron's calls or emails. And he works for CTG! Aaron has asked me several times to call customer service and tell them to response to his emails or phone calls!!! This is just CRAZY! I appreciate AARON DAVILA so very much for stepping up and helping me navigate through this horrible experience. If I was to EVER recommend Cabinets To Go - it would only be for the WACO Store with Aaron Davila on your team. ---------- The stars are more for Aaron Davila and his location. I have called the Waco store and Aaron's team are very polite, friendly and helpful. Aaron needs to go to the Houston stores and show them how to run a store correctly. The Houston store is 0 stars!! They owe me stars.

The people at at our local CTG are very personable and helpful the problems come after the…read morepurchase. And then you find out what kind of company this really is. The installer did a sloppy assembly and installation but fortunately I had someone else install the granite counter top so we got the leveling corrected. The drawer alignment correction I had to do myself. I took me a while but I figured it out. I've just found out that this chain is owned by the " lumber liquidators " guy. Ya that's right the same guy that got into big trouble in the flooring business. I've since found a local cabinet maker that has done quality work on our bathroom. I'd suggest you do the same but by all means don't buy from these guys!!! They have no authority to correct a problem

Well stocked hardware store with knowledgeable and friendly employees. The only negative is I…read moredidn't find this store sooner.

We just love this place! Friendly professional Service like none other. They will do special…read morecutting, screen stretching of doors and windows and bend over backwards to make sure that you are happy. We Highly Recommend this business!!! Karl and Shirley Umlauf

They did a great job cleaning carpet and tiles, courteous and I think it was a fair price.read more

While they still seem to be ironing out booking and messaging through Yelp, this company was the…read morefastest and dealt no-BS about getting me a quote and available time slot. I needed two 8x12 area rugs cleaned, along with a few pet messes that had stained brand new carpet in two bedrooms. We got a senior discount because the service was for my father, and I felt like they had good business values. I didn't want to have to do this so $175 wasn't a bad offer. I wish they had called or texted when they were arriving (like they said) but they got the job done, and my dad is happy, so no complaints. Would hire again!

Please don't use this company, I had a horrible experience and want to warn everyone. A lot of my…read morestuff was broken, scratch and destroyed. I informed College Hunks no action was offered or taken. Dan the owner from the start refused to look or help with the mess his employees created. I sent pictures of my stuff and he just stated I will not help you!!!

Called to set an appointment about two weeks before the home was closed on. Asked my realtor for a…read morerecommendation she took a pool of the realtors and 3 of 4 recommended them. The lady who handled my appointment schedule at the toll free number was very polite and set up the appointment with ease. The local guy was very understanding and polite as well. On moving day the guys showed up on time they gave me a text when they left the store they went to my parents home first then the apartment and then to the destination. They were very efficient and quick. They were also very polite. The hunks part is explained on the pic of the truck that I posted. It was a very nice experience as far as moving goes and pretty reasonable w the price as well. Would definitely use them again as well as recommend them to family and friends. There wasn't much to report that is negative. when I think about it nothing really. Very positive about this company plus they donated two meals to charity w every move.

I needed to replace the muffler on my 2012 Ram 1500. I went to Graves and told them what I needed…read more They pointed-out more damage to my exhaust than what I had counted on. They found an in-stock performance muffler option for me and with the extra pipe needed to replace the damaged/worn pipes, they had me back on the road and well within my budget. Great friendly people here and I'll be back.

Restoring a '65 Jaguar MK2. Bad fuel tank needing to be replaced. Required the removal of duel…read moreexhaust pipe hanger to allow new tank installation. The Graves not only removed and reinstalled the pipe hanger, they also installed the new gas tank. Great job.

Excellent service!! I needed movers in a pinch for my daughter at Baylor and called Cam & Fam and…read morenot only did they make it easy, they were so fast the day of moving. They packed up the larger items, and protected everything so well. No damages and set it up for her. They were so kind to text me before arriving and keep me updated along the way. If we ever need movers again we will definitely use them! Very fair pricing too.

Cam got back with me super fast and was able to get to my request extremely quickly. He did a great…read morejob and I would use him again for any moving or pick up needs.

Awesome, FAST, friendly service. Kenneth was very informative of what was wrong with our (His and…read moreHers) mowers, and fixed them both in less than 24 hours. We were surprised at the quick, friendly service. He added a little education on how to maintain and keep our mowers in good shape. Great, impressive experience. If you want the job done right and in a timely manner at a reasonable price, check the BarryPatch. This was a great find.