I am so excited to have Equinox in New Jersey now! I actually live about a half hour away and its going to be worth the drive. When I lived in New York I was a member for years and bottom line there is nothing else like it. Its literally a 5 star experience with luxuries of a resort but also with the best trainers, instructors, and group fitness. One of the managers Eric from a club on the Upper East Side of New York is working there now and helped me sign up and was genuinely nice, very knowledgeable about the clubs, got me a great rate, and I recommend asking for him. read more

Equinox Summit - Gyms Near Me - Summit, New Jersey

Super clean facility and amazing staff. Tons of group classes that can accommodate someone that wants to workout in the morning or evening hours. John Ferrara, my membership advisor, always has a smile on his face and is super friendly. I only have positive remarks to share. read more

I've never been to this gym and probably never will come because I'm in California, but personal trainers from this gym constantly call my number trying to book sessions. I'm sure someone made a mistake and accidentally wrote down my number instead of theirs, but these trainers call RELENTLESSLY. You'd think after all the messages that go straight to voicemail that never call you back, you'd stop calling and take the number out of your system...but no. I've personally called the gym 3 times to have my number removed, and they say "Okay done! Sorry about that!" but I still get at least 2 calls once a day. Get your things together Equinox. So, if you're not sure about this gym, don't give them your number unless you're lonely and want random people calling you twice a week. read more

General Manager at Summit has done nothing but been dishonest and failed to deliver on promises that billing issues have been resolved. For months we have been speaking with him to resolve billing issues and Equinox continues to bill when the account t is supposed to have a credit. read more

The gym is beautiful and modern but my experience with their personal trainers was horrendous. at $135 per session you would think you are getting someone experienced and qualified, all I got was a "hot" guy who looked the part and just took a few hours of Equinox's training program. If you want someone who actually knows what they are doing and is certified you have to pay their Tier 3 rates. I expressed my concern to the training manager and he could not have cared less. Try to cancel your membership and it's a whole new nightmare all together. I found much better training and customer service at a small boutique gym not too far and am still shocked at how awful my experience with Equinox was. read more

After being an equinox gym rat for almost a decade, this is one of the lowest energy clubs I have ever experienced. Not only are most of the members so quiet and half asleep, but the teacher pool is nothing compared the NYC, LA, or Miami. The classes are almost always empty, the music is always so low, and it is just so hard to stay motivated no matter how much I try. I live in the gym 6-7x a week and I'm not why this is the case at this location - considering how fit folks are and how many young trainers there are. They need to step up their game, get new younger teachers in (or meet with the current teachers), mix up the schedule more to add yoga/hot yoga/etc in the early mornings, and keep the club loud, vibrant, and fun like every EQ i know! read more

4/30/15 update: the showers and steam room are getting funky! I emailed three weeks ago about the steam room being covered in pink mold and was assured they were scheduling an overnight deep clean. I went to use again two days ago - still pink mold! So I called the GM Brian Grogan and was told he'd call me back - he hasn't. the showers are getting bad as well - black mold in all the crevices, grout falling out, rust stains on the shower shelves and peeling finish on all the Kiehls dispensers. This is not the everyday maintenance - the lady who restocks and cleans in the mornings is WONDERFUL and works really hard - they need to get a team in after hours to really scrub once in a while! My firm has a corporate rate w/ Equinox and talking to my coworkers who are members, they are unhappy with the condition as well. if this was Crunch or Retro at $20/month this might be acceptable, but Equinox touts itself as super high end and at $150 a month, they should be meeting a higher standard. Plus when you call requesting a return call and no one bothers, that sends a message. lastly, after reading other newer reviews here, I think this gym is an accounting NIGHTMARE. It took six months for them to get biling straight - I had to come in to sign contracts twice (the somehow 'lost' the first with my lower rate) and now I'm reading here that quitting can be an issue too. 12/23/13: disappointed. they keep this gym WAY too hot - both in the cardio area and even worse in the locker rooms. its downright muggy in there. its been weeks since daylight savings time - how long does it take to reset the clocks on the cardio machines so I don't have a coronary thinking I'm late getting in the showers? also, its great they have nice touches like Kiehls products in the locker rooms, but when the bottles are getting so old and grungy the labels are crackly and peeling off, it sort of defeats the purpose. on the plus side, the gym has a good variety of dumbbells - not all gyms give the option of 17.5, 22.5 and 27.5 pounds, but they do here. and the staff has been attentive - nice guy walks around handing out towels to the people on the cardio machines and the cleaning staff in the locker rooms are always around restocking and cleaning up and are very friendly. Not a bad gym, but definitely overpriced - for $140-ish a month, you'd think they'd pay better attention to details, which they don't. honestly, I liked Lifetime a bit better - but I'm here due to the location. read more

Worst customer service. You should be warned If you don't like this gym you have no ability to leave unless your injured or move you must pay the membership for the rest of the year. read more

Best gym. Period. Is it expensive? Compared to other gyms yes. But for what you get not really. First the gym has all the latest equipment. Second it has amazing classes with amazing instructors. I take tabata, metcon3, and whipped and they're all great. The yoga instructors as a group are amazing. Shannon in pilates is top notch, best pilates instructor I've ever had. Third just about everyone that works there is awesome (there are always a few bad apples no matter where you go) but as a whole the staff at this Equinox are top notch. Fourth the personal trainers are all very knowledgeable and friendly. They keep the place very clean (there is always someone cleaning). There are Kiehls products in the locker rooms. A salt water pool. Always plenty of parking. The hours are good. There a HEALTHY juice bar (not like the crap some gyms have at their juice bars). This gym also has a sense of community in that a lot of the members seem to socialize outside of the gym, so that is good for anyone looking to make friends. The only thing I can say as a negative are the men's urinals. They're 'waterless' urinals to conserve water for the environment but without water any urinal is GROSS. Some of the members are definitely uppity by I just roll my eyes at them. O and the cobble stones in the parking lot sometimes rise out of the ground and can be dangerous to your car. But these are small complaints. Overall it's an amazing gym and worth every dollar. Highly recommend. read more

Great club with the class and amenities that you expect from Equinox. It is new and that could explain that there seems to be more trainers than members during the day - sometimes i think the trainers forget they are not members but employees. read more

I truly want to go 3.5 here, on the fence about a 4, but maybe with more time I may up it to 4. I'll start by saying, I have been looking for a gym with QUALITY and INSPIRING classes since I used to attend Parisi in Fair Lawn, NJ. I finally found it in Equinox. The variety and instructors are awesome and for that I want to go 4. PROS: it definitely doesn't get too overly crowded, it is cleaner than any other gym I've been a member at, the showers are amazing with Kiehls products, and it has a bar for shakes and snacks. Also the variety and modern equipment are a plus. CONS: the price is outrageous. Most machines don't have TVs of their own, the stretch section is a little tight and so is the center area with all the weights/machines. I feel like the space overall is just tight. I know they've crammed a lot in one space (pool, spa, cafe, etc), but it's a little small relative to the price. I also have to say that the front desk staff seem a bit unfriendly and not always the most helpful. Not all but some. I've also gotten some lip from the instructors when I have needed to leave a class early. I've witnessed them give others a reprimand for coming late to a class. At $157/month I really can and should be able to come and go as I please. They also don't know the reason for it and maybe need to know that when you leave 7 minutes to stretch at the end of a class that didn't start on time, a person is entitled to walk out and continue their workout. I think most members are quiet and respectful when coming and going so the speaking to is really just falling on deaf ears. Rude maybe, but at $157, sorry, I'm insulted. The location and offerings are ideal for me so I will continue with my membership. Last comment: need cameras in the parking lots and better communication when things "happen." Sweeping things under the rug will never go over well with the clientele at a place like this. My mom was a victim of the parking lot theft in Paramus so cameras or an email heads up are crucial. read more

Great gym, very high end and clean! I love their locker room and spa service~~ I went there for consultation with Erick and he is super nice, professional and knowledgeable. I would recommend this location read more

Came here as a +1 for a yelp event and Wow what a nice fitness center! The staff was super nice and welcoming, and the facilities were the cleanest I've seen. I really liked that there is a designated area for stretching/trigger point release. This area is large enough for probably 10-12 people to stretch at one time and consists of a soft black surface with a stretch bar on the side. It also has resistance bands and massage rollers for additional warm-up needs. The spin class was intense and fun. The instructor was full of energy and made even newbies (like me) feel part of the class. read more

I have been joining Gyms in the US especially in New York and NJ for 21 years I have been here. It is known that Equinox is one of the most expensive gyms in the whole metropolitan area. I joined with that in mind to guarantee an excellent experience and super customer service skills. For the 4 years I have been with them, I have periodically received notices in the mail of fee increases. I started out paying $144 and now I am paying over about &165. Now I am moving and sent them one billing cycle notice to cancel my membership. Not only that they got back to me right away accepting my cancellation with asking about the reason but also told me that their one-of-kind cancellation requires a 45-day notice. That means I will be paying about $165 a month for an extra 35 days. I complained to the manager and the regional area manager and they did not even offer a pro rated fee. The place is financially struggling. Beware before you join! read more

Shout-out to Juice Press. Mirna gave me a ginger rehab shot. I saw God.

Great club. Recently joined after having been a member at LifeTime Athletic. The facility is clean and very well maintained. Staff is courteous and efficient. Classes and trainers are fist rate. I am very happy that I joined. read more

So far so good. Great equipment. Super friendly staff and amazing amenities. The trainers are super fun and don't mind if you're a bit immature (which I am). A few uppity folks here and there but other than that I love it. Oh and they have a shop with super cute workout clothes, just don't cry when you can't find your size if you have a little extra lolz. read more

I loved Equinox when I lived a block away from Columbus Circle. There were rumors of opening in Philadelphia. Can you message me and let me know if this is on the table. If not, consider coming (100 walk-score). You'd get instant members. More and more luxury condos/apts are sprouting up in every neighborhood and not enough gym options - especially in Rittenhouse Square. The ones that are here are either old or poorly maintained - or both. I realize new buildings might have gyms but they are more or less "token" spaces with limited equipment, machines and no classes. read more

Nice gym, until you decide you want to leave. Having changed my workout routine (and knowing I was leaving town a few months later), I decided to cancel my membership. Once I realized I could not do this online, I engaged in an online chat with an Equinox representative who told me that they would contact my local club to cancel my membership. Low and behold I realized 8 months later that they never cancelled the membership and continued to bill my credit card. When informed of the issue, club management informed me that since I didn't have any proof, I was SOL. Didn't realize Equinox was like the Roach Motel. BUYER BEWARE - very poor customer service !!!! read more

This place is great, albeit it expensive. I signed up during their "promotional period" and I still pay $135/month, which is A LOT for a gym. However, they do have a lot of amenities, like spinning, yoga, an array of all sorts of cardio group classes, a lap pool, a really nice locker room, extensive cardio equipement all with individual televisions, tons of free weights, personal training, a child care area, a juice bar and physical therapy (I think I got everything). I personally am a huge fan of yoga, and LOVE their yoga classes. They also have a class called Inside/Out that mixes pilates, yoga, barre and strength training. There are two instructors for this one, but take the class with Shannon, she'll kick your butt and leave you wanting more. I inevitably am sore every single time I take that class...and I keep coming back for more! I'm going to definitely miss Equinox now that I'm in OKC...no amazing gyms out here. read more

Here's the thing: when I pay over $100/month for a gym, I expect everything to be top notch. In other words, Equinox advertises the BEST customer services, and I should have received that for paying a ridiculous amount on a gym membership. Unfortunately, I didn't have that experience. To be fair, overall, the gym has excellent workout equipment, and the locker rooms and showers are also great. Plus, it doesn't get too crowded, and they generally keep the workout area very clean. Thus the two stars. On the other hand, as some other reviewers have mentioned, the members aren't exactly friendly or welcoming, even in the classes. And the reserve-a-bike function just causes unnecessary issues ("That's my bike" even though there are tons of empty bikes usually). But here's the real kicker: my decision to not renew turned into a fiasco. I called two months before the end of my membership to confirm what steps I needed to take to not renew my annual membership. A front desk employee explained that Equinox did not automatically renew memberships and that I didn't need to take any action. (Note: I was perfectly happy to come in and fill out any necessary paperwork). Long story short, that turned out to be horrible information, and I was charged for 2 months after the end of my membership. I reached out to the GM, Brian, who apologized for the mistake and informed me that I needed to come into the gym to fill out cancellation paperwork. I promptly came in the next day, filled out the paperwork, and he told me I would received a 2-month refund within the week. Several weeks later...and no refund. In fact, I was charged for yet ANOTHER month. I called back no less than 5 times (over the course of a week and a half) before I could even get the GM back on the phone, at which point he told me would take care of the issue. Granted, this was around the Thanksgiving holiday, but remember -- Equinox supposedly has the BEST customer service. A week later, I still had not received a refund despite direct contact with the GM. I had to call 3 more times and finally was able to get the assistant manager, Melissa, on the phone, having given up trying to work with the GM. To her credit, Melissa was excellent, and she promptly resolved the issue and pushed through the refund. She handled the situation exactly how it should have been handled from the beginning. But it never should have gotten to the point where I had to leave practically daily messages to get my issue resolved. I consistently attempted to be cordial with front desk employees, who always promised that "the manager would get right back to me" (referring to the GM), but that just wasn't the case at all. Maybe this is a great facility, but beware of billing issues. read more

The gym's nothing out of ordinary compared to NYSC or other local gyms in the area. The manner in which this gym handled my cancellation was very unprofessional and really not what you would expect from a "ultra-high-end" gym. I'm someone who is willing to pay extra for nice things but this gym isn't really worth it. read more

Love the product that Equinox provides. With that said, the Manhatten locations are much better than the one in Summit. The trainers seem a little cliquey and you see them talking to each other and other employees a lot. With that said, it is a beautiful facility. Very clean and the people who are in charge of taking care of it do a beautiful job. If you want an upscale place to work out with wonderful amenities, this is definitely the place for you. read more

I typically go to the NYC locations, but I was home for Thanksgiving in NJ so thought I'd give this Equinox a try. I called ahead to make sure I could bring a guest, and I was told that they were "at capacity" for all guests for the entire day. Not exactly the type of customer experience I expect for $225/month. Disappointing. read more

Unprofessional and bad customer service, especially from the managers and some instructors.

Should have listened to our friends & neighbors about the incompetence of the management at Summit Equinox. But we had memberships at other Equinox clubs and they were pretty good. I don't mind spending the money for a quality gym, but I do expect professional management. Good luck when you notify them that you'll not be renewing your membership (we did it 3 months in advance) and they continued to bill you for several months. Typical strategy of the scam gyms that figure you'll just get tired of pursuing your money. We expected better at Equinox. It's amazing their corporate office allows this schlocky management in such a good market. They could make money legitimately. read more

I was a member at various Equinoxes in NYC and southern California for about 8 years. Recently moved to NJ and had planned to continue with this gym, since Equinox is a known quantity and is always clean and beautiful. Since I have three children I rely on and place a lot of value in the kids' club, and unfortunately Summit's club was a deal-breaker in this regard. The room is very small and is geared toward infants, which is not fun for my 5 and 6 year olds, even if I am there for just one hour. We didn't have this issue at other locations. Also, the Summit club has packed so many bikes into the spinning room that you nearly rub elbows with your neighbor, inches away. VERY unappealing to me. I ended up joining a different gym and although it's not as high-end as Equinox, it is a larger property and everything doesn't feel as squished and over-crowded. Turns out that I need a workable kids club more than I need Kiehls moisturizer. read more