FRom the very beginning Austin gave an extremely energetic and professional presentation. He even…read morestopped and helped my window installer that was there connect to wifi. Within twenty minutes, I knew this was the company I wanted to go with. The carpet quality is exceptional. The price is reasonable and he even worked around a medical emergency that came up to schedule installation around my rehabilitation

10/10 will be using FCI again the next time we need flooring work! Was able to book an in-home…read moreconsultation on 36 hours notice, Austin was well prepared, knowledgeable, super personable and made the whole thing a breeze. Installation was fast, professional, and high quality. We could not be happier with the results.

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

I chose LL Flooring to get a new kitchen floor installed. My biggest issue with them was…read morecommunication: from the purchase of the items to the actual install, it was way more work than it should have been. Locating and purchasing the products was fairly easy as I did that online, and picked up most of the items in store; the rest were delivered to my house. However, there was NO communication to me that there were items I had to wait on at home before install and zero updates about when the contractor would be scheduled. When I finally received the last items to my home, they told me the shipping tracker was off, so they didn't realize everything was delivered, so I was understanding of that. However, I had to call the store multiple times to get information and it was at least 2 weeks before I got an answer about what was going on. Once I got the install scheduled, I waited for an hour and a half after the window they gave me {arrival between 8-10 AM) and they told me they couldn't reach my contractor. When they finally got ahold of them, the guy told me that the store told him he "didn't have to worry about it" (the scheduler says this isn't true) if the weather was too bad. There had been a huge snowstorm the day before so I understood but I would've loved communication about it as I had taken PTO from my job (I don't work from home like everyone else does these days) to get the floor done and had wasted time which I was not happy about at all. I will say, I found the scheduler to be extremely polite and helpful (Carrie). When the install was rescheduled, the guy came exactly on time and there were no issues from there. The floor turned out beautiful!

I placed an order with Lumber Liquidators to install laminate flooring and stairs in our home…read more Lumber Liquidators sent Wagner construction out to do the measurements for the install. Wagner construction subcontracted the work out to someone else. The installers arrived to install, and said the floor needed leveling. We had the leveling done. The subcontractors came back 4 days later to install the floors and stairs. We purchased everything that Lumber Liquidators advised that we needed. Some of the material, the installers did not use. We purchased 6 stairs to be installed, and now we are getting the complete run around from Lumber Liquidators as well as from Wagner Construction. Wagner Construction is saying that they are waiting on Lumber Liquidators to provide specs on the stairs, and Lumber Liquidators are saying that they are waiting on Wagner Construction. In the meantime, my stairs are bare. They want additional money because they claim that they cannot install the treads that were provided by Lumber Liquidators, and want to build stairs based on the laminate flooring, which is way thinner than the stairs. This entire process is unacceptable. I have paid them over $5011.00 for work that is partially done. Don't waste your time or money.

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

Very easy to work with and accommodating. Very reasonable pricing, didn't try to upsell. Sand and…read morerefinish looks great and was done in a weekend. Would 100% recommend!

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

Very accommodating owner and staff. Did a great job. Highly recommended. Thank you for meeting my…read moredeadline.

They did a great job in my 2 bedrooms an hallways an living room. They also showed up on time an…read morewith masks on an all they moved all my furniture at a cheap price. Thank you Sharon for making my rooms look beautiful with our new carpet.

This company does quality work. We had older floors repaired and refinished. They look great…read more Highly recommend Thorsby Hardwood Flooring!

I could not be happier with the job Chris did in our home. The refinished hardwood floors are…read moreabsolutely beautiful. They were so full of stains, gouges, damage, and wear and the look of them now is just breathtaking. Chris's work ethic, professionalism, quality, and pride in the work he does is amazing. He went the extra mile to make repairs that we did not even request. He also did a side job for us adding subfloor to our kitchen so we could lay tiles and that work was outstanding as well. I would hire Thorsby Hardwood Flooring a thousand times over.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

Jose Good carpet man.. he came back and fixed the problem…read more.. Jose came back out and fixed the problem Thank you for send Jose and service call

We had the whole house completely redone by Empire. The installation is easy enough, but we paid…read moreextra for the protection plan and they WILL NOT respond or help in that matter. Any scratches or stains are supposed to be covered, but I have reached out on two separate occasions and have been unsuccessful in getting the service to repair the issues. The most recent time I finally got to a point where I could "submit a claim" where I provided pictures of the damage, and they just denied it. I have been on holding waiting to talk to someone for 57 minutes. I would not recommend them at all, save yourself the hassle and pay the extra money to go to a reputable company.