I wanted to recognize one of the laser tag employees for providing an absolutely outstanding…read moreexperience. Sam was very friendly, personable, and incredibly professional. Her customer service was truly amazing. We arrived when there were two birthday parties happening making the place a bit....busy. However, Sam made my small party of 3 feel welcomed & included. She took the time to explain everything clearly and kept the atmosphere fun. Although Sam was amazing, I also have to say that I was able to witness the other employees and how well they took care of the birthdays. They were patient, attentive, and genuinely seemed to care that every guest was having fun and felt included. It's rare to come across a whole team who puts that much effort and enthusiasm into their job, and it made our visit memorable. Thank you for the amazing service and positive attitude. Employees like this are a huge reason people want to come back. Highly recommend this place because of the exceptional staff!

Booked a birthday party for my son who is turning 8 and Invasion Laser tag was incredible. The…read moreparty was for 2 hours for 17 kids and about the same amount of adults. They provided pizza and soda for the kids and they allow outside food. We brought chicken wings and chow mein from a Chinese restaurant. Staff was incredible and accommodating. They gave us our own party room that had three rows of benches and plenty of space. The laser tag was very fun and my son and his friends loved it! After cake and laser tag they gave each kid a game card for the arcade. Lots of parking and everything was easy. Skip chuckee cheese and come here for a wonderful birthday experience!

Portals hosted my daughter's 6th birthday this past weekend and I completely recommend this place…read more The owner was so kind. We went in 2 days prior as our plan had got rained out and he was so flexible and understanding. We had a large group and they did everything to make us comfortable and well taken care of. Our party host was named Steven and he was phenomenal. He was so great with the kids, organized, got everything we needed and made sure we were up to date with the plan of the evening. It was amazing! We had been to portals about 6 months prior just as a fun family date of laser tag and mini golf and we had the best time. I would definitely recommend it and we plan to continue to make future trips.

It was raining, and I wanted to do something fun and indoors. I paid to play mini golf, and had…read morepaid to play both rooms. The course itself was clean and interesting; however, the courses were very easy and not very challenging. As a result of the easy courses, my husband and I got through them really fast. I was a bit annoyed because there was another group playing, and they were running all over the place. They were stepping on the props and going out of order. The parents weren't paying attention, and I just wish there had been some intervention from staff, unless they don't have cameras in the room to see this type of behavior going on. I think the mini golf is more for little kids. I've been to other mini golf locations, and have always found them to be fun and challenging. I just feel like I didn't get my money's worth. I think the price should be lower than what it is. Overall, the place was clean, restrooms clean, and the staff were nice and helpful.

We had a blast! Really nice guy, always willing to help and making sure we are enjoying…read more We are definitely coming back!

This was so fun!! My roomie and I decided to try this place for fun. I called in earlier to book a…read morespot and it was really easy to reserve on a Friday night. They were really patient with us as we walked in when we were chosing what escape room we wanted to try. It's split by difficulty level and he was nice enough to patiently show us all the options and their trailers. The whole VR experience was great. This is different than a normal escape room where there are riddles, but the programmers got really creative! You can drink potions, catch flying keys, throw things... Our helper, Sam, was really wonderful and helpful. He even helped us record us during our VR so we can see how silly we were. I would definitely come back and recommend this place. It was safe, organized, and really fun.

Lots of fun!! Yelp first and get a discount!! We played the…read moregames and did well enough to get some decent prizes. We also did the laser tag. Employees were friendly and helpful. The one clerk held my purse during the game. On to the minigolf next!!

My wife and I were in Mission Beach and we had $20 to use at the arcade, being that it is mostly…read moreticket games that we don't play, we decided to go to the photo booth with Marvel characters. We got it and it takes three pictures of you and we decided on an Avengers one. The picture turned out great, but when we printed it out, there was this big white vertical line down the right side. We brought it up to the lady behind the counter and she said she would get the IT guy. We waited about 5 minutes for someone to finally come around and he goes "It always does that" We expected a refund or something, but nothing. For $5 a picture, what a rip off. If it doesn't work "All the time" how about fixing it and putting an "Out of order" sign on it, so you don't waste $5 on a picture you can't use? Terrible customer service.

This is our go-to spot when my three boys need to burn off some serious energy. They watch their…read moredad "slay" on Call of Duty all the time, so they jump at any chance to try and outdo him at Laserland. The arcade games up front are a big bonus too. They are perfect for keeping them busy while they wait for their turn or for squeezing in a little more fun before we head out. And shoutout to Andy, the awesome and super friendly manager. He always makes us feel welcome and keeps the whole place running smoothly. Always a great time.

The laser tag games here are amazing and so much fun! A huge shoutout to Andy, who is incredibly…read moreorganized and keeps everything running smoothly. Cheyne knows what he is doing and how to run a match as well. Solid team. We always have a great experience playing air hockey, too. Highly recommend coming here if you're looking for a good time

Highly recommend Brandon and his team! My kid and friends had an awesome bday (Mobile Gel Tag)…read moreparty. It was totally worth it and looking forward to book him again!! Thank you! Ana

My grandson had his ninth birthday party here today and I think it was the most fun I've ever had…read moreat a party! Kids and adults of all ages can have a blast playing gel tag on six person teams. Brandon and DJ run the party and they make it fun and safe and so a wonderful job of making everyone have fun. The referee the game and explain the rules very clearly. The gel bullets don't hurt at all so no worries about that. They provide shade and bleachers and tables for your party and guests and there was a nice breeze the entire time so I never felt overheated despite the 85 degrees. If you want to laugh a lot and act like a kid again, book your next party here. You will not be disappointed!! Excellent service and a quality business model.

My boy had a great time with all of his friends for his 13th birthday! Our point person arrived…read moreearly, and was professional, kind & helpful the entire time. It was one of the easiest but best birthdays my son has ever had. Glad we did it!!

Jason and Game Truck were amazing! This was my first game truck experience and I wanted to make…read moresure it was a big hit for our son's birthday party. Jason was quick to respond and very flexible with all of our time changes (due to baseball, weather, etc.). Coach Joe was on time, great with the kids and kept the party going with our kiddos. Thank you, Game Truck- the kids did not want to leave! We hope to have future parties with you! Epilogue: One of the kiddos left a customized athletic headband in the truck. I texted Jason on a Sunday and he responded right away. He offered to look in the trucks, found it and even offered to drop it off at our house. I was surprised and thankful for him going above and beyond! Thank you, Jason!!

Disappointing experience - not the same as before…read more I visited Candeeland Carlsbad yesterday with my 5-year-old son, and unfortunately, the experience was very disappointing. I want to start by saying the front desk attendant was very friendly and welcoming. However, the rest of the staff completely changed the tone of our visit. They were consistently rude and made us feel not welcomed there. I've been there before and had a very different experience, so this was surprising. This time, I was not allowed to sit at the tables with my coffee and reusable water bottle, even though they sell drinks and snacks on-site and I've done this on previous visits. I had no intention of taking anything into the play structures, just sitting at the tables. I also planned to do some light work on my computer while my son played, something I've done there before, but I was told that wasn't allowed either. I was told I had to stay with my son at all times. The way this was communicated was the most frustrating part. The staff came across as dismissive and unwelcoming, not just to me but to other families as well. I ended up speaking with the assistant manager because the situation felt so uncomfortable. As I was leaving, another family actually thanked me for saying something because they were feeling the same way, which says a lot. I had been planning to host my son's birthday party there in June, but after this experience, I will definitely be making other plans. I really hope management takes this feedback seriously, because this place has potential, but the customer experience needs a lot of improvement.

A great indoor play area for children to run freely without having to worry about them getting…read morelost. It's clean, safe and secure - plus well lit. Air conditioning is on full blast which is a necessity especially with all the people and the body heat that's generated here. Food and drink are reasonably priced. Socks are included and aren't too pricey. Several dedicated sections for parties of all sizes. I wouldn't hesitate to consider this place for a birthday party. Staff are accommodating and friendly. Be back soon.