Was referred to Curtis; left word, and instead of calling back (which would have been more expedient and certainly polite - given I called and left a voicemail) ... he chose to text back a few moments later with: "Feel free to call back at your convenience". I just HAD. (I also just gotten off the phone with two car companies that were able to take the call and have a conversation, so getting a text out of the blue from Curtis without him returning created confusion.) Okay ... So ... I call AGAIN, literally right after I got his text (attached)- and again- it goes to voicemail. So ... I leave a 2nd voicemail... inviting him to call anytime after 5:30 when I'm free... and never heard back. No call. No text. Not really fond of the game playing (nor wasted time) - If a new customer calls and leaves a voicemail, please have the courtesy to just return their call rather than texting them to call YOU back - not courteous (and THEN ...not even take the call, nor return their second one!) At this point guessing this company might not have bandwidth for new clientele. Thank you. Kathryn (Cory) B. read more

EPIC Transportation Services - Limos Near Me

My wife and I could not be happier or give a bigger shout-out to Curtis and Epic Transportation for a simply wonderful experience. Curtis picked us up on-time for our ride to LAX and was GREAT when picking us up at LAX after our trip. He texted me to let us know that the arrival level was crowded and would pick us up at the departure level, where he would be and what vehicle he was driving. On both trips, he could not have been more courteous and helpful. We would highly recommend that you use Epic Transportation!! read more

Such a great find! Epic was a referral and I was so pleased with the services. Curtis was wonderful....professional, prompt, friendly, drove an immaculate car, & he was a excellent driver. It was all positive to & from my dr visit to USC Keck's Roski Eye Clinic. I'm so glad I decided to hire a driving service because Curtis and Epic are just great! read more

I've used EPIC transportation services about a dozen times and have only experienced excellent service. The cars are immaculate, the drivers are courteous and the price isn't much more than a taxi from LAX to the Valley, maybe even less considering it's a flat rate with gratuity included. (I know I always stress out watching the meter go up and up on a cab... never again!!!) Plus the drivers with this company are ALWAYS ON TIME even when my flights have been delayed! Easy/great communication with Curtis (the owner??) who always takes care of business. I referred a friend recently and she also had a wonderful experience. She says she will use them for all her car service needs. read more

This review is long over due. I used Epic Transportation service in February for my mother's 75th birthday--She lives in Long Beach and I live in Woodland Hills. My Mom wasn't really keen on hitting the town but did want to spend her birthday with my wife and I here in our home. I reached out to Epic and they were professional from the start. They were to pick up my Mom in Long Beach and bring her here to Woodland Hills and return her home the next day. I am embarrassed to say I don't recall either of the drivers names but they were both professional and very kind to my mom. They were on tie for both pick up and return. I have used other car services and no others come close. I plan on reaching out to them again in the next few weeks for my wife's birthday. Trusting them with my Mom and Wife is HUGE. I'll let you know what happens. Just remembered--Ask for Curtis--he was very helpful and also was the driver who picked up my mom in Long Beach. As I said he was very helpful and kind with my mom. We sent my mom home with a lot of gifts and the driver unloaded everything and carried it to her front door. read more

Celebrating my niece's 30th birthday so things had to be right! After looking around for limo services for about a week or so - off to Yelp I went. Calling around to a few places I found Epic. When Curtis provided the information I used the words of one of my favorite shows "Book it Dano" LOL My niece had no idea what was going to happen and from the time Francisco arrived until he dropped us off - we had a blast. He was courteous, funny and was willing to put up with our crazy instructions (turn left, go right, stop here, etc). My only complaint was that I was told that the limo would have liquor and it did not. Thanks to the people I call family - we had our own stash just in case!! LOL I plan on another limo ride soon and will be booking it through Epic. Thanks so much Curtis! read more

I have utilized the services of Epic Transportation several times over the past four or five years. They have always provided great service, and professional, personable drivers. For our anniversary in the Spring I took my wife and our friends to a lovely dinner in Malibu, the limo and driver provided by Epic Transportation made it even more memorable. This past weekend I took my wife to Las Vegas for her birthday celebration, the car and driver to and from the airport allowed us to begin our celebrations early, and end them later. Precious moments of our lives, freed up from the stress and hassle of driving. Thanks to Curtis, Paul and all the wonderful people who work there... read more

I am a loyal client to Epic . In the last 5 years I'm on the road 2 sometimes 3 times a week and Curtis / his drivers never let me down . Great fleet of cars , for any occasion , Professional friendly drivers and very reasonable rates !!! read more

So this is updated review. My first time using this company was back in 2011 and I gave it 5 stars and I used them again for new year eve of 2017 and give them 5 stars again. I would have given them 10 if I could. Mr. Miller is a true professional and the car was very clean and he was exactly on time. Great service 6 years ago and super great service now again. Thank you so much for doing such a great job!!! read more

Awful. I reserved a car to pick up my parents and my sisters and take them to the airport early in the morning (4 am to get to a 6 am flight) I received a confirmation email. Come the morning of the scheduled pickup, Epic did not show. When I called twice to check on the status, no one answered. When I called later in the day, no one answered. The worst thing? Two days later and they STILL have not contacted me to offer an explanation or, at the least, an apology. Absolutely the worst customer service I've ever experienced. Never again. read more

1st time using EPIC - stellar service - on time, professional, and fast- thanks for a great experience!

I was searching for an independent and most important,reliable car service - Epic is absolutely the best! I've tried several other services with mixed results. I'm completely loyal now. Reasonable rates, friendly and professional staff, clean cars and always on time and in style. The best in LA. read more

I have used Epic twice to celebrate the return of my roommate from the AIDS LifeCycle ride. Curtis is incredibly fast answering emails and patiently deals with last-minute changes and special requests (like strapping a bike rack on a stretch limo). Our driver in 2011 was Adrienne, who is beyond amazing and fun. We requested her for our 2012 celebration as well, and we couldn't have had a better time. I heartily recommend Epic Transportation, and certainly Adrienne as your driver. read more

We had a great experience with this company. They were a good value and pricing was competitive. The limo was newer and very clean and stocked with beverages. The communication was good from start to finish. The driver, Francisco, was very punctual, friendly and professional. We will definitely use this company again the next time we are visiting the Los Angeles area. read more

This is my first review and ive been using yelp for about 8 months. I Called last minute for a driver for AMA's. Curtis, im assuming the owner, sent Jake over. Curtis was very professional. Jake was there on time to pick us up and was a complete gentleman. By the time the ride was over i felt like Jake was part of my family. I definitely will be requesting Jake from here on out and using Epic for everything. Id like to note that I reserved the car until 2am however I wasnt feeling well after the awards so Jake took us home at 10pm. Curtis only charged me until 10pm. Im very grateful. I called around a few places and wasnt happy just with the way they were speaking to me. It wasnt even about the price but Curtis did honor the yelp discount rate of 65/hr. Everyone else was 75. Thanks Curtis & Jake.. read more

Epic delivered for me. I was trying to catch an Uber but the driver cancelled on me so I contacted Epic and they got me a car quick. I was picked up in 10 minutes and at my destination 10 minutes after. Good job Epic. read more

WARNING -- DO NOT TRUST THIS VENDOR! The details on the reservation were explained clearly to the owner (Curtis), yet he ignored those details and sent a driver different from the one I specifically requested. When I complained by phone that the details had been ignored, they threatened to cancel their committment to pick me up (leaving me high and dry less than two hours before my flight departed). No apology and no accountability. Extremely rude and unprofessional. The drivers I have encountered are fine, but if you cannot trust that your needs are being listened to by the owner -- and he curses at you and threatens to retaliate for calling him out on his inattention to detail -- it's probably best to take your business elsewhere. I certainly will never use or recommend Epic Transportation again. read more

I have used Epic for a few years now for friends and family (airport, birthdays out, etc.) have never had a single problem. (A few weeks ago we kept the lovely Paul out til 4am - he was a trooper.) I really can't recommend Curtis and his crew highly enough. read more

I have been using Epic Transportation for 4 years and can't say enough about them. They are a professionally run and extremely reliable transportation service that I count on every week! My schedule is extremely volatile and the need for last minute changes occurs regularly. Curtis and his team of professionals never miss a beat. I can always count on them to accommodate my schedule and pick me up on time ~ no matter the time of day. He takes pride in the service he provides and he does what it takes to ensure that you're happy. When I'm on the road and am forced to ride in smelly, grungy cabs, it makes me really appreciate the Epic experience. The spotless cars are a big plus. read more

Five stars for EPIC! Called EPIC for service that evening. Curtis was kind, professional and a joy to speak with. We set up pick-up for a family member at LAX --- as a surprise. The family member was very pleased, car was on time and driver was very professional and pleasant. The family member left his cell phone in the back seat and had no idea until the driver returned a few minutes later with the phone in-hand. Is a limo just a limo? Maybe, unless it is EPIC ... a small service-oriented company doing big things. Highly recommended. read more

I was looking for a car service that would send my hubby and I to and from LAX back to our home back in January. Everywhere i searched it cost almost $250 round trip, because I live in N Orange County. Luckily, I found EPIC and they were having a deal at the time. It was easy to schedule both pickups. Both times they were on time and courteous, which made my entire trip even more fantastic! i would definitely utilize them again!! read more

Epic is a great car service for our company. We've relied on Epic for the past few years for airport pickups and drop offs, as well as other needs around town. Curtis is always helpful, patient and professional. He responds promptly and is wonderful to work with. I recommend using Epic for any car transportation needs! They are the best!! read more