Very disappointed with Epic, over charged me, did not complete the work and came up with a list of excuses of why they did not do their job. It is just unacceptable, a simple phone call would have cleared a lot of confusion up. Owner said he was too busy. You have got to be kidding me. I had to go online and figure out how to finish the work. And in the process of that realize how over charged for the work I was. Paid $275 for a 14.99 part. Maybe the rest was for labor, but I did that myself. Epic probably should at a minimum refund the labor charge back, but I doubt I'll hear from them ever again. It is a shame, I usually seek out the smaller businesses hoping for a bit better service. Just not the case here, what I would expect is a call from the company explaining what happened, but what I got was a bunch of excuses on my Google review...not a good way to run a business. read more