Customer service was impeccable. Needed my wig for a Halloween costume and was worried it would not arrive in time. I reached out to them and they responded quickly that they were anticipating it arriving in time but could let me know when they had a better idea. They then emails me with updates several times after that without me asking. They also offered to refund me if it didn't arrive in time. Luckily it did and the quality of this wig is amazing as usual. read more

It's the day before Anime Expo as I write this, and I needed a wig. I emailed them, and they were happy to hand it to me once I drove out to their office. They seemed a touch tired, but were still very happy to help. And can you blame them when you have last-minute buyers like me? And the wig itself looks great. Hugely accommodating, instant 5-star. read more

The wigs sold here are amazing quality for synthetic. I have been buying my lace front wigs here for the last 5 years for Halloween and other events and I'm very happy and consistently buy from them. Shipping is fast and their customer service is on point. read more

It's Closed they tell you to order online. They said due to covid. They need to update their hours as closed.

Customer service was absolutely fantastic! I accidentally input the wrong address which meant the wig would not arrive by the time I needed it so I contacted them through their customer support email and they got back to me within a half hour, and after a few quick emails back and forth they adjusted the shipping address and are issuing me a refund for the difference in shipping fees. They've definitely earned more of my business in the future! read more

Needed a wig for AnimeExpo the day of, and they totally went above and beyond. I didn't need it shipped so I emailed them after I got my orders in asking if I could pick it up at their location that very same day. They were happy to put everything together for pickup. Thank you!!!! read more

Epic Cosplay Wigs - Pickup order I purchased. - Wigs Near Me - Lake Forest, California

Epic Cosplay Wigs is located in an industrial area in an upstairs suite. Strange location, but it made sense when they explained they're more of an online store. The two women that assisted us were extremely friendly and helpful. We were a bit indecisive, but they remained patient throughout. They were able to quickly search their inventory to tell us what styles/colors they had in stock. They also helped us try on wigs ($3 for the weaving cap if you want to try anything on). I opted for the Persephone in silver grey ($43). Tangle and heat resistant! Significantly superior quality than the wig I got on Amazon for $11. read more

I made an error in the shipping selection and I emailed their customer support. Luckily, they were able to accommodate me by cancelling my order and clarifying my need for 2 day air. They were not only prompt but courteous. I would purchase from them again. Yena helped me sort it all out. I appreciate their fast service and replies. read more

Always my first go to for cosplay wigs! They have a wide range of colors and styles that almost always suit my needs and take styling/dying wonderfully. Their customer service is amazing, even allowing me to pre-purchase a wig that was not yet available to the public. They also have an excellent knowledge of wigs and have introduced me to a number of great products for wig care and styling. read more

I found this company through a Google search for high quality USA wigs. I was ordering for Mardi Gras, and so I needed the 3-5 delivery time frame that ordering from a US company provided. Thank you, google search, for introducing me to Epic Cosplay. They have a wide variety of colors and styles. As a New Orleans woman, the number of occasions you can or need a wig are frequent! In the past, I was spending about $60-$80 per wig, only so that I could get excellent quality. No one wants a wig that sheds, looks cheap, or is ugly due to poor quality. Now, I can get 2 or 3 wigs for what I used to spend through Epic Cosplay. They not only had the neon green that I needed for my costume, but they had a variety of styles in the color. The quality was comparable to the more costly wigs that I purchased in the past. I have no fear that this wig will lose style or shape as it is stored away, and I trust that it will look as good Fat Tuesday evening as it will Fat Tuesday morning. And their customer service is responsive, attentive, and so so kind. Any questions that I had were answered quickly and thoroughly. Thank you for the awesome experience. read more

These are great quality wigs. The best I've ever used. Had mine for years and still fits great.

This was my first time buying a wig and I will never go anywhere else. I had gone to several other wig shops for a wig to wear to work to cover up my colored hair, and the last one I had time to go to was EpicCosplay Wigs. It's a bit hard to find since they don't have a sign yet, but neither do 80% it'll the other storefronts. It's in an industrial area as well. I brought a friend who is more experienced in wigs and could tell me what was worth buying and what wasn't. After the other wig shops, our hopes were low, but alas, I needed a wig. Upon first walking in Tiffany greeted us with a huge smile and warm greeting. We got down to business and I told her exactly what I was looking for, medium/long length wig with bangs in a natural red color. She said she had one in mind, showed us in the catalog, and went in back to find it. While we were alone in front, my friend began looking at the wigs on display and was thoroughly impressed by both the craftsmanship and how thick the hair was. Could this be the place? Could we have finally found an affordable yet high quality wig store? Yes! It was! Tiffany brought out two colors in the wig we talked about, one being too red for what I was looking for, but the other was the perfect shade of Ginny Weasley red. She put it on the wig head and began telling us about how all the wigs are made with a tangle resistant fiber (provided you properly brush it, which is beginning towards the ends, and yes you should brush your own hair this way if it is tangled). The wigs are also low heat stylable, up to 350°F. I instantly fell in love with the wig, it was exactly what I had pictured in my head, save for needing to trim the bangs a bit shorter. Though they make the bangs longer on purpose to let the customer be able to cut/style the exact style of bangs they are looking for. I looked to my friend for her approval, and after assessing the quality, she gave the ok. The one I got was $37, plus a wig cap for $3, and a wig stand (not wig head, which are currently out of stock) for $6. The wig stands come in white, black, or pink. This was way less inexpensive than I was expecting, and way less than the other wig stores which had much lower quality synthetic wigs. I am so excited to wear this to work now, and i can't wait to order more in the future! Tiffany was amazing, and if we had more time we all would have kept talking for at least 30 more minutes probably. A few cool things about them also, free shipping when you buy online (they are mostly online, and ship free anywhere in the US), and they have a sister store named 'pishposhwigs' which has fashion lacefront wigs (Think those awesome colored ombre wigs) for around $70-$90 and of the same thick high quality synthetic hair. Tiffany mentioned they will be moving into a newer larger space soon so that they can have a more customer friendly front room and attract more business that way. I would recommend this place to anyone and everyone looking for a wig for cosplay, halloween, work, and/or everyday life. read more

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Epic cosplay has been my go to for almost 10 years now. They have the best selection and the friendliest and most accommodating staff ever !! I highly recommend epic for all of your hair needs. Five stars and beyond! Jianna read more

First and foremost, please call and make an appointment before you come. This will save you a lot of time and a lot of disappointment. I called during business hours and someone picked up on the first try. I was able to make an appointment same-day. This is a warehouse, so there is a minimal display area. From what I was told, they are in the process of acquiring another space for a display area. Appointments are recommended so that they can prepare any wigs you may be interested in. This saves a bunch of time, because they retrieve the wigs from the warehouse before you get there. They have a HUGE inventory. They have all lengths and styles, as well as natural and fantasy colors. The customer service here is really great, and the prices are super reasonable. I got a long "pseudo" lace front for $45, and my friend got an extra long 38-inch for $40. A "pseudo" lace front has a more natural hairline in the front, but it does not have an extra overhanging piece of lace. This store is very well-organized. If you have a specific look in mind, they can search the inventory for you. read more

Hands down the best customer service I've had in the longest time :) I called for a last minute appointment and they got me in quickly. They had even researched the character I was going to be and had multiple options. I am thoroughly impressed by the service and quality here. read more

First time learning of Epic cosplay wigs I would not their company product do they have the wigs and because she wanted to break it down into a science could not answer the question if they had a mens cut or black wig or brown wig she wanted to just investigate on and on and on and the end result is she said she couldn't help me because she was inadequate Thank you for your reply about the poor phone service and and lack of knowledge on the product your operator had is very important to be aware to listen to the needs of the customer she turned me off completely by not knowing how to listen and ask the right questions I did find what I could have used in my product on your website but she was too busy overextending the questions that were irrelevant to the situation of my needs I will come down to your office so that I can see your extensive wig Supply again thank you and I've purchased the wigs I needed at another wait shop I was on a time delay read more

Great company! I ordered a wig as a holiday gift, well in advance of the holidays. When the package got lost in transit I contacted customer support. After a little due diligence on their part they sent out a second wig, which in fact arrived on time. Then the first wig arrive weeks later out of the blue. I informed customer support about the second wig. They offered to email me prepaid postage to return it. I told them that the first wig was such a hit that other people were jealous and that I'd like to keep the 2nd wig to give as a gift. And they agreed. I think that says a lot about Epic. Epic wigs AND Epic customer service. read more

Epic failure! Called on Thursday to confirm they would be open on Friday. They said yes. Tried calling on Friday multiple times and no one picked up. Went down there and they were closed even though their sign said they would be open on Friday. read more

I came here today with a friend, and I was SO pleasantly surprised. We called first and found out that we needed to make an appointment- they were able to see us on our lunch break. Not only was the selection huge, the prices were great and the staff was helpful. I wish I could remember the name of the guy who helped us- he brought out SO many wigs to show us and had a great attitude throughout our visit. He also gave me some great tips for hiding my hair under the wig- it's Rex and curly and I have a LOT of it, so it's not easy to hide and his tips were very welcome. My wig is of great quality, and I can't wait to wear it! I LOVED this place. read more

although there was an issue with a voucher I got,they were very helpful and fast to get it resolved! Excellent customer service, they really want to help you find the prefect wig and get it on time! Im so so so happy with the wig i got! its so soft!! it doesn't tangle at all, no hair failing off when you comb it with your fingers! its amazing! i feel magical ! thank you so so so much!!! i will be purchasing more!! read more

Made a phone call to set up an appointment and requested the wigs I wanted to checkout. They were extremely helpful when it came to finding the perfect wig for my hisoka(HunterxHunter) cosplay. Wig pricing seems pretty cheap/fair. Definitely going to stop by next year for my next cosplay for AX! read more

Disappointed. I dropped by at 3pm and the store was closed. The hours posted on the door say open til 5pm and they do not open on the weekends so I will not be able to return. read more

Love Them !! This places rocks !! Always friendly helpful and willing to work with ya !! Plus there Prices and hair are very good, really like the high heat ones amazing plus never had a problem with there 30 inches plus hair and they last along time. Great work guys and gals .. see you soon, Angel and Tinkerbell read more