The company was always responsive to my initial inquiries and any questions. I first met the…read moreproduction manager who helped come up with plan. He was very knowledgeable and helped plan the most cost effective rebuild of my deck. Once we started his employees worked hard, cared about what they were doing and wanted to make sure the deck was perfect. When it was all done, it was even better than I expected. The employees were very proud and said it was a beautiful deck! I consulted other companies who were not helpful with my project. I highly recommend TGR General Construction.

We had TGR design and install this pergola, and the experience was excellent from start to finish…read more Martin took the time to understand how we wanted to use the space and designed something that fit both the layout of the yard and the style of the house. This wasn't a pre-fab or generic solution, it feels custom and well thought out. The installation was clean and professional. Posts are perfectly set, the structure is solid, and the attention to detail really shows. Everything feels sturdy, intentional, and built to last. This pergola completely transformed our outdoor space and turned an unused area into a functional and inviting gathering spot. Communication was easy throughout the project, and it's clear Martin takes pride in his work. Highly recommend TGR and would absolutely use them again for future projects.

Terrible. Our kitchen was unusable for 3 months for a job that should've taken one weekread more

They seem like a nice enough organization; very pleasant people…read more But they are extremely disorganized and difficult to communicate with and (presumably) have a high turnover rate. We have had 3 different points of contact over 30+ months and each one would start out strong by reaching out and then completely ghost us. Text messages, emails go unanswered. So we've wasted *years* getting nowhere on the project. So no, I cannot recommend them because they've essentially done no work, though they charged us for "research" that we never received. Seeing the other reviews, I'm sure the owner will reply to this. Perhaps the shopworn response: "We cannot verify you are a customer with just your initials" as you have done with another. That's a weasly reply. Srsly. DeAndra, Anastasia, Madeline: those are the OHI production assistants we have been assigned over the years. Also, if you actually "welcome constructive feedback" then the *proper* response to this review should be "I'm sorry we fell short in this matter." Any statement other than this is unnecessary and meaningless. And do better.

Disappointing and unprofessional experience with customer service and communication. Cannot comment…read moreon the quality of the work that this company provides. I received a response from Tim who came to the site, inspected the project and even agreed to proceed/provided a verbal estimate. Despite this, he then stopped answering my messages and calls. I assume that this project ultimately wasn't worth his time but this is a business not a dating app. Communication should be a basic requirement and they fell flat here.

Tim and his crew did a fabulous job restoring our neglected decks! They even went above and beyond…read moreby sanding the decks when they didn't come out as great as he had hoped, and he didn't even charge me extra for this. They were easy to work with and communicated well. No complaints here!

Jordan and his team transformed my ugly as all hell, spider infested garage into a wonderful home…read moreoffice I love every day. Really great communication, fair pricing, and great results. Highly recommend.

Thank you for the response. One of the fist things I asked was if you were willing to do just an…read moreexterior door replacement. If this was too small a project, just letting me know would've been great. Assuming the tenant talks to the landlord is an assumption. Asking me to take measurements and order the door is part of a contractor's job, sorry. Repeat this situ several times with contractors that can't communicate, it took me 3 MONTHS to fix a damn door. Save yourself wasted time and find a contractor that keeps you informed.

My husband and I have worked with Metke Remodeling and Luxury Homes for over 20 years. Their…read moreemployees are respectful, honest, hard-working, dependable, and invested in doing high quality work. They did an outstanding job on two separate remodeling projects at our former residence, a bathroom and kitchen/family room. Subsequently, we hired them to build our dream home in Lake Oswego. We are thrilled with the result and recommend Metke Remodeling and Luxury Homes without any hesitation. Deb & Tom H.

Disappointed on so many levels. We hired them for a deck, patio cover/carport, and an exterior…read morefacelift. Five months and thousands of dollars later, we had almost nothing to show for it. Their "design" services consisted of using the Pinterest photos that we provided and some basic CAD drawings. They didn't show up to an initial meeting, (admitted putting it on their calendar incorrectly, this should have been a red flag), didn't read or respond to multiple emails with important information, didn't incorporate several specific written requests into project plans, and continuously wasted time, but they certainly charged for every minute they may have been even thinking about our project. Of course what we paid would have been a small portion of our overall project budget, but to have received virtually no timelines or final plans, or even basic communication, and to have wasted months of time that could have been used actually planning and completing the project, we decided to cut our losses. Before posting a review, we reached out to the owner, Jeff, (I am always very hesitant to post something that could negatively impact someone's livelihood), but from his defensive response it seems like this is just how they do business, and I feel our experience should be available to anyone considering using their services. UPDATE: Jeff- Thank you for replying to my review. This is the type of reply we would have hoped for after our initial emails to you voicing our concerns and frustrations. Hopefully our experience can help you to serve others better.

Anton and his crew helped me with my new-homeowner first remodel: new tile floors and shower in my…read morehalf-bathroom and master bathroom. The results were incredible! Definition of perfection! Not only is their work great, but Anton was so so helpful. Communicative, punctual, and was happy to answer all my crazy questions/concerns. The cost of their work is also the most affordable I found after of a month of research. Already reached out to him about another project and will 100% be using them for my last bathroom redo in the future.

Anton is incredible and you should hire him for your next renovation. He's…read moreprofessional, knowledgeable, honest, fair, punctual and all around a good guy. I've already hired him to do some more work following the main renovation and I'll be hiring him for more future work. Now for some details: We bought an apartment in Portland but we were still living in NYC, so the entire renovation was done remotely. Anton was very easy to communicate with. He handled receiving all the materials and fixtures, and even let me send some items to his home (like a bathtub!) so it doesn't disturb my new neighbors. He also brought in my regular mail. I actually got compliments from my neighbors for how Anton's workers helped them with some random stuff. Anton promised and delivered on finishing the renovation before we moved in. While it was a pretty tight schedule, I kept making it harder on Anton by increasing the scope as the renovation progressed (because I was so happy with the work). Even though I kept adding more work, Anton was still able to finish everything by the time we moved in. He and his team are very dedicated hard workers. There are no surprises when you get the bill either, prices are given upfront and that's what you see at the end. As for the work itself - very high quality throughout the vast range of different tasks (flooring, replacing exterior windows, electrical, plumbing, carpentry, replacing kitchen counter etc.). Anton was able to squeeze every inch of space, upgrading our kitchen substantially - shifting some existing cabinets to make more room for a bigger fridge, increasing the size of the sink to the absolute maximum given the existing cabinets (which we didn't want to replace) and even installing an imported faucet that doesn't match the US voltage (for boiling water) or plumbing fittings. I'm so happy with the work he did for us and I hope you hire him too.

We hired Michael and team to do a master bath and half bath remodel Feb-Mar 2025 and they did an…read moreexcellent job. The master bath was about 60sq ft (excluding alcove shower) in a 1999 3-story condo, and the job scope included: demolish/remove original alcove tub, sinks, vanity, mirror, vinyl flooring, baseboards install new tub with 12x24" tile shower walls install new shower fixtures at taller height install 12x12" tile flooring install new plywood, solid-door vanity install new porcelain sinks and hardware install shower curtain rod install vanity backsplash tile install tile baseboards The half bath was about 25sq ft and the job scope included: install new toilet with appropriate flange install new stand-alone vanity install sink fixture Michael and Chevy did the work themselves and met every timeline. Michael was responsive and communicative, quickly notifying us of changes. He got the job done with high-quality standards and within a reasonable timeframe, despite delays and set backs. For example, in late Feb 2025 there was a significant snow/ice storm that delayed the project by 2 days. Michael showed up on the weekends to continue the job to try and make up time. He was consistent, reliable, and transparent. Another example: Our master bath floor was not level enough for the tile, and Michael was clear and open about what had to be done to get the job finished to a top-quality standard. It added a couple days to the timeframe (and some cost), but the final result was well worth it. Last example: The half bath toilet flange had several errors from the original build and contractor work, and the toilet we bought had a manufacturing defect (leak) we found after installing the toilet. Despite these obstacles and added time, Michael brought the flange to code, uninstalled the defective toilet, and installed the defect-free replacement. There were several curveballs with our job and Michael handled them professionally and courteously, making sure we were involved with every change decision along the way. We are thinking about hiring him for our second (guest) bath remodel, and wish him all the success a small business owner can have!

We engaged Mike's services to repaint our downstairs area, which included a troublesome hallway…read morewall - a poorly painted wallpaper left behind by the previous owners. Mike and his team from PNW were outstanding. They went beyond their responsibilities to fix the problematic wall and also proficiently painted the rest of the downstairs. Mike kept us updated daily and ensured a positive result. The work was not just beautifully done, but Mike and his team were genuinely friendly and grounded. We were so impressed with their work that we're already in the process of getting new estimates from them for our upcoming projects!

Eddie, Allison, and the team at EcoCraft recently completed our bathroom remodel. After a…read moredisappointing start with another contractor, EcoCraft stepped in and immediately took charge of the situation. What made EcoCraft stand out was not only their ability to swiftly take over from where things had left off but also their efficiency in handling the project. Given that it was our only bathroom, their prompt and efficient work meant we were back to normal in no time, and the end result looks beautiful.

I have used EcoCraft for two significant renovation projects and have gotten not only great results…read morebut outstanding customer service. I would gladly hire EcoCraft again and have recommended them to friends in need of a contractor. The first renovation was the transformation of a utilitarian basement room into a very comfortable and functional TV/entertainment room. The second, more recent project was the transformation of our 90 year old dilapidated garage into a structurally sound and attractive space.

In December 2021 a tree fell on our home, damaging our roof, gutters, deck, and causing a leak that…read moredamaged our laminate floors. We were ghosted by one contractor and turned away by several others before we finally found Pluum Construction, and I'm so glad we did! As new homeowners, this was our first experience dealing with homeowners' insurance and we were overwhelmed to say the least. James was a phenomenal advocate in helping us understand the process and most importantly, working with our claims representative to ensure all of the repairs we needed were paid for. Altogether Pluum Construction ended up replacing half of our roof, our gutters, repairing and re-staining our deck, and installing new LVP floors throughout our home because our old floors couldn't be matched. All of the work was done beautifully! Now we feel like the tree falling was a blessing in disguise because it's like we got a surprise home renovation paid for by insurance. I really credit that to James putting in the time for repeated calls with our claims representative to explain what needed to be done to make us whole. James was extremely responsive and easy to reach through phone or text throughout the entire project. If I called him and he didn't answer, I would get a text right away letting me know he was on another call and would call me right back. His team was very friendly and we felt comfortable having them in our home. It's really obvious how much pride Pluum Construction takes in their work, and how much they care about their clients. James will be our first call next time we need a contractor!

We had Pluûm replace three identical street facing windows. The Head Carpenter was meticulous in…read moreevery step of the process. The Assistant Carpenter was also extremely conscientious when it came to dismantling the windows, frames, and wood work. Jorge was replaced by Sergey to do cutting for the final three days of construction and finish work. The final product was worth every minute. All of the joints were airtight. Each miter cut was exact. John is a cabinet maker and it is evident every time I look at my new windows. They were able to maintain the visual harmony of design that you find in some of your nicer 100 plus year old Craftsman houses. They came to us with glowing references from acquaintances and surpassed what were already high expectations. Thank you, James, John, Jorge, and Sergey. We will call you for our next project.

I hired Alan to replace cedar shakes and do some finishing woodwork on the exterior of our home…read more We met Alan based on a referral from another home services company. From the beginning, Alan was methodical, communicative and prompt. He showed up to give us an estimate and answered my numerous questions about the job at hand. By the end of the same day of his initial visit, we had a detailed estimate in email, which we approved. Our house was remodeled in the past with uniqueness and quality materials in mind, but with 80% completion on many aspects. We needed a contractor who could help complete our unique vision. Alan replaced a large area of cedar shakes on the back of our home, helping erase the evidence of a decayed deck we previously removed. He also crafted a solution for a corner where the previous homeowner didn't seal up the house properly. Alan was organized and gave great attention to detail. He communicated his arrival and departures each day, and ended up finishing ahead of schedule. I am super happy with the level of attention that was paid to each detail of the job, and will hire Alan again for a future project.

I reached out to Alan when I came across some trouble removing custom shelving. He was able to…read moreproblem solve the issue and efficient with addressing the issues. I really appreciate Alan's communication and quality of work. He is professional and also awesome with pets. My dog felt right at home while Alan was working. Alan has a lot of knowledge in his craft and I would refer him to everyone!