Terrible. Our kitchen was unusable for 3 months for a job that should've taken one weekread more

They seem like a nice enough organization; very pleasant people…read more But they are extremely disorganized and difficult to communicate with and (presumably) have a high turnover rate. We have had 3 different points of contact over 30+ months and each one would start out strong by reaching out and then completely ghost us. Text messages, emails go unanswered. So we've wasted *years* getting nowhere on the project. So no, I cannot recommend them because they've essentially done no work, though they charged us for "research" that we never received. Seeing the other reviews, I'm sure the owner will reply to this. Perhaps the shopworn response: "We cannot verify you are a customer with just your initials" as you have done with another. That's a weasly reply. Srsly. DeAndra, Anastasia, Madeline: those are the OHI production assistants we have been assigned over the years. Also, if you actually "welcome constructive feedback" then the *proper* response to this review should be "I'm sorry we fell short in this matter." Any statement other than this is unnecessary and meaningless. And do better.

This one is hard to rate for me. I contacted him and he was very quick to respond back and make an…read moreappointment to come and look at my kitchen as that is what I wanted to have remodeled he said he would have a general quote and an idea drawn up for me by Friday and sent to my email. I really enjoyed talking with him as did my mother-in-law. And then I never heard anything back from him. I figured he was busy so I gave him a couple weeks. A couple weeks turned into over a month because life happens and I recently sent him an email asking him if he was still interested or what happened or if he had anything for me from our meeting I don't know what happened but communication went to nothing and I feel like I was ghosted after our first meeting, which sucks because I was really excited with all the ideas that he had given me for a remodel of my kitchen that is not incredibly user-friendly at the moment.

Disappointing and unprofessional experience with customer service and communication. Cannot comment…read moreon the quality of the work that this company provides. I received a response from Tim who came to the site, inspected the project and even agreed to proceed/provided a verbal estimate. Despite this, he then stopped answering my messages and calls. I assume that this project ultimately wasn't worth his time but this is a business not a dating app. Communication should be a basic requirement and they fell flat here.

Jordan and his team transformed my ugly as all hell, spider infested garage into a wonderful home…read moreoffice I love every day. Really great communication, fair pricing, and great results. Highly recommend.

Thank you for the response. One of the fist things I asked was if you were willing to do just an…read moreexterior door replacement. If this was too small a project, just letting me know would've been great. Assuming the tenant talks to the landlord is an assumption. Asking me to take measurements and order the door is part of a contractor's job, sorry. Repeat this situ several times with contractors that can't communicate, it took me 3 MONTHS to fix a damn door. Save yourself wasted time and find a contractor that keeps you informed.

My husband and I have worked with Metke Remodeling and Luxury Homes for over 20 years. Their…read moreemployees are respectful, honest, hard-working, dependable, and invested in doing high quality work. They did an outstanding job on two separate remodeling projects at our former residence, a bathroom and kitchen/family room. Subsequently, we hired them to build our dream home in Lake Oswego. We are thrilled with the result and recommend Metke Remodeling and Luxury Homes without any hesitation. Deb & Tom H.

Disappointed on so many levels. We hired them for a deck, patio cover/carport, and an exterior…read morefacelift. Five months and thousands of dollars later, we had almost nothing to show for it. Their "design" services consisted of using the Pinterest photos that we provided and some basic CAD drawings. They didn't show up to an initial meeting, (admitted putting it on their calendar incorrectly, this should have been a red flag), didn't read or respond to multiple emails with important information, didn't incorporate several specific written requests into project plans, and continuously wasted time, but they certainly charged for every minute they may have been even thinking about our project. Of course what we paid would have been a small portion of our overall project budget, but to have received virtually no timelines or final plans, or even basic communication, and to have wasted months of time that could have been used actually planning and completing the project, we decided to cut our losses. Before posting a review, we reached out to the owner, Jeff, (I am always very hesitant to post something that could negatively impact someone's livelihood), but from his defensive response it seems like this is just how they do business, and I feel our experience should be available to anyone considering using their services. UPDATE: Jeff- Thank you for replying to my review. This is the type of reply we would have hoped for after our initial emails to you voicing our concerns and frustrations. Hopefully our experience can help you to serve others better.

Anton and his crew helped me with my new-homeowner first remodel: new tile floors and shower in my…read morehalf-bathroom and master bathroom. The results were incredible! Definition of perfection! Not only is their work great, but Anton was so so helpful. Communicative, punctual, and was happy to answer all my crazy questions/concerns. The cost of their work is also the most affordable I found after of a month of research. Already reached out to him about another project and will 100% be using them for my last bathroom redo in the future.

We hired Anton and his team of Reliable Men to renovate our primary bathroom's shower and adding a…read morewindow. They also enlarged a window in our guest room and did some cosmetic work in the living room. All the work they did turned out great and I would highly recommend them. We are so happy with the bathroom transformation - Alex's tile work is excellent. During the project they took more care in protecting our floors and living spaces than any other contractors I've hired in the past. I really appreciate the entire team's hard work. I will be calling Anton for any future projects we do here. Thank you!

We hired Michael and team to do a master bath and half bath remodel Feb-Mar 2025 and they did an…read moreexcellent job. The master bath was about 60sq ft (excluding alcove shower) in a 1999 3-story condo, and the job scope included: demolish/remove original alcove tub, sinks, vanity, mirror, vinyl flooring, baseboards install new tub with 12x24" tile shower walls install new shower fixtures at taller height install 12x12" tile flooring install new plywood, solid-door vanity install new porcelain sinks and hardware install shower curtain rod install vanity backsplash tile install tile baseboards The half bath was about 25sq ft and the job scope included: install new toilet with appropriate flange install new stand-alone vanity install sink fixture Michael and Chevy did the work themselves and met every timeline. Michael was responsive and communicative, quickly notifying us of changes. He got the job done with high-quality standards and within a reasonable timeframe, despite delays and set backs. For example, in late Feb 2025 there was a significant snow/ice storm that delayed the project by 2 days. Michael showed up on the weekends to continue the job to try and make up time. He was consistent, reliable, and transparent. Another example: Our master bath floor was not level enough for the tile, and Michael was clear and open about what had to be done to get the job finished to a top-quality standard. It added a couple days to the timeframe (and some cost), but the final result was well worth it. Last example: The half bath toilet flange had several errors from the original build and contractor work, and the toilet we bought had a manufacturing defect (leak) we found after installing the toilet. Despite these obstacles and added time, Michael brought the flange to code, uninstalled the defective toilet, and installed the defect-free replacement. There were several curveballs with our job and Michael handled them professionally and courteously, making sure we were involved with every change decision along the way. We are thinking about hiring him for our second (guest) bath remodel, and wish him all the success a small business owner can have!

We engaged Mike's services to repaint our downstairs area, which included a troublesome hallway…read morewall - a poorly painted wallpaper left behind by the previous owners. Mike and his team from PNW were outstanding. They went beyond their responsibilities to fix the problematic wall and also proficiently painted the rest of the downstairs. Mike kept us updated daily and ensured a positive result. The work was not just beautifully done, but Mike and his team were genuinely friendly and grounded. We were so impressed with their work that we're already in the process of getting new estimates from them for our upcoming projects!

Eddie, Allison, and the team at EcoCraft recently completed our bathroom remodel. After a…read moredisappointing start with another contractor, EcoCraft stepped in and immediately took charge of the situation. What made EcoCraft stand out was not only their ability to swiftly take over from where things had left off but also their efficiency in handling the project. Given that it was our only bathroom, their prompt and efficient work meant we were back to normal in no time, and the end result looks beautiful.

I have used EcoCraft for two significant renovation projects and have gotten not only great results…read morebut outstanding customer service. I would gladly hire EcoCraft again and have recommended them to friends in need of a contractor. The first renovation was the transformation of a utilitarian basement room into a very comfortable and functional TV/entertainment room. The second, more recent project was the transformation of our 90 year old dilapidated garage into a structurally sound and attractive space.

We had Pluûm replace three identical street facing windows. The Head Carpenter was meticulous in…read moreevery step of the process. The Assistant Carpenter was also extremely conscientious when it came to dismantling the windows, frames, and wood work. Jorge was replaced by Sergey to do cutting for the final three days of construction and finish work. The final product was worth every minute. All of the joints were airtight. Each miter cut was exact. John is a cabinet maker and it is evident every time I look at my new windows. They were able to maintain the visual harmony of design that you find in some of your nicer 100 plus year old Craftsman houses. They came to us with glowing references from acquaintances and surpassed what were already high expectations. Thank you, James, John, Jorge, and Sergey. We will call you for our next project.

Can't say enough great things about Pluum and specifically James! I think we can all agree that…read moreneeding a home repair is never exciting but James made this as painless as possible but beginning to end. I really feel like he took the time to get to know me not just the repair. Building that rapport with clients is crucial and he gets that! Our window sill had wood rot and when they got in there it was worse than we originally thought, but we were updated throughout the process. I really loved the online dashboard with daily updates and pictures of the work completed. I felt confident that I always knew what was being accomplished. HIGHLY RECOMMEND for your next project!