Let me tell you the story of a guy who went to Level Up Games and bought some stuff and then traded…read morein some stuff. Normal, right? Then fast forward at least 15 maybe even 20 years and this guy entirely forgot he had credit because his job took him away from Santa Cruz. But one day he returns to get the batteries changed in his old Pokemon games (which they did quickly and for a very reasonable price) and he was informed he had almost 20 bucks sitting there. That's me. I'm the guy. It's been so long that they could never have told me and I would never have been the wiser. Also, even if I remembered they could have kept the money after so much time had passed and I would have fully understood. But nope, they held on to it and even told me about it. Their collection of retro games is amazing and you can buy modern games there too? It's all you could want in a game store.

If in the area, you must come by and check this place out. My son loves comics and collectibles, a…read moregreat find during our last visit was definitely the 'FALLOUT' Jones cola! He was super excited as he had been on the hunt for this drink for a while. He originally bought 2 but then decided to go back and just get the pack. Definitely a new place to keep coming too.

While it's cool to have a place like this in Capitola and I'm happy it exists, I have a couple of…read moreobservations. First all the positive stuff, amazing displays of the CRT's available, quite a bit if you're in need of a CRT this is the place hands down. Go check em out! The cards are very well displayed and look to be one of the biggest draws of the store. Now for the downside at least for me as a game collector I cannot walk up and touch a case and read a spine from the area they allow you to look from. I'm 56 yo full disclosure, I cannot read the damn title spines even with glasses, you know what else I have at 56 other than my eyesight? Actual money to spend at your store. So, fix this, I just walk out after 5 min of eyestrain and will check eBay instead. I love looking at the game boxes looking at the condition of the discs, it's why I walk into retro game stores, if I cannot see your product, well...

Great store. Kids love browsing and choosing the pokemon cards in a large store, with friendly…read morestaff. A little loud but understandable it's a also a store selling video games. Good value and accessible place, for beginners to learn and dip into card gaming culture.

The Pokemon limit is outrageous because I went and it was 2 per customer for every item there was…read moreand I was in line and they ran out because of group of people that were in groups of more than 3 got a lot of of packs. They should make it one per customer for every Pokémon packs product

This location is awesome. Took in my Xbox series x for an overheating and bluetooth issue, for some…read morereason my controllers unpaired. After a quick diagnosis both repairs were quickly resolved and they answered all of my questions. I'm glad they were able to help me with my issue and now my series x runs smoothly without the issues I was having. Thank you for the professionalism, patience and understanding even though my issue was very minor. That alone goes along way - stay blessed and I recommend this location.

Called to ask for some help looking for an item and was told he was "too busy to help me"…read more Horrible customer service, would rather take my money elsewhere.

Customer service is a 11/10! The man behind the counter was…read morevery friendly and inviting! Asked me if he could help me find what I was looking for and I was stunned by the level of organization from this card shop. The prices of the cards I asked about are very reasonable and competitively priced. I almost walked out with a whole bunch but I didn't have too much time on my hands. Next time I'm in town I'm definitely dedicating a good chunk of time to fill in my decks with better cards from here. Awesome experience! The token cards are 10 cents each.

I was worried going in, because 1.) I have a very low opinion of the current culture surrounding…read moreretro gaming, collecting, and reselling. It's really disgusting how 80% of people in the hobby are larping manchildren that are no better than TCG resellers. 2.) I find that retro game shops across the US are generally really terribly ran with insane pricing, dirty interiors, bad selection, and rude staff. I'm happy to say that Gameshop Downstairs is the SOLE EXCEPTION. Their staff are very polite and genuinely want to help you find what you're looking for, even when swamped with customers on a busy day. Their selection is unlike anything I have seen in any game shop in the entire NorCal region, especially for late 2000s-2010s era games such as Wii, DS, and 3DS. I also appreciate that they have a wide selection of DVDs and BluRays - old anime, movies, and cartoons alike. They even regularly stock CRTs, and while a bit expensive, they do in fact sell at fair market price. On that note, their pricing is extremely fair, and even the more contentious pricing I saw was actually on the dot with fair market pricing when checking online. Even if some things are slightly marked up, I think they easily make up for it with the sheer amount of stuff they carry. I can't emphasize enough how good their collection is, I spent a whole hour here. The museum is really cool too. The mix of 80s-90s and 2000s-2010s gear made it a perfect trip for my Dad & I, since that represents the generations of technology we grew up with respectively.

If you're looking for a piece of nostalgia or to walk down memory lane of your childhood, this is…read moredefinitely a place that you would want to check out. They have new school, old school video game, consoles games, movies and Pokémon cards. I just wish that they were open on Sundays. Service is friendly but parking at times can be a bit difficult since it is on a busy street in downtown San Jose. Definitely recommend checking them out and supporting this business.

This place is truly amazing! It's tucked away in a building almost like a super hero's facility in…read moredisguised cause unless you look up and actually read the business sign you could very well NOT notice this place even exists. But I guess that's how comic book hero's roll, incognito. I'm not even sure if the younger generation even appreciates comic books like I do, but growing up comics were NOT considered cool, I remember getting made fun of for reading them, those days are long gone because of the movies and now everyone loves them. I've been coming to Atlantis since I was in middle school, I'm well into my early 40's now and hope this place never closes, the owner Joe is always at the shop, willing to help or order something he doesn't have. Truly an amazing place, I hope it sticks around for decades to come. Because comics are part of history and the contents of the comics are basis of many of the blockbusters that we enjoy today, thank you very much for the hospitality!

I've been on a hunt for a specific back issue of Dr. Strange so whenever I see a comic book store,…read moreI need to swing in. I'm so glad we just happened to park in the large parking lot next to this store. It was a delight. The store is much larger than it appears from the outside. Mainly because there's a whole second half you might not realize is there until you come in. The selection here is wonderful and the lay out newer issues in a very easy to browse way. The back issues are in your traditional long box that you need to flip through, but they're all labeled in a way that makes it easy to narrow down your search. While they did not have the specific issue I was looking for, they happily went online and found an online retailer that had it for a reasonable price. That's great customer service that no other store has ever shown me (including my own local comic book shop where I've been a regular for 10+ years). Even when I told them they didn't have to do that they insisted and had a site for me within a minute or two. I really appreciated that. The two workers were so friendly and helpful. When I mentioned I was from Los Angeles they asked where my local store was & immediately knew it and had nice things to say about the owner. You could tell they really loved what they did and the comic book community as a whole. While I don't know how often I will be in the area, if I am ever even remotely close I will absolutely come by again. This is one of the best shopping experiences I've has at a CBS outside of my area.

Over neat selection of retro video-games when ever im in Salinas I like to check in see what they…read morehave. I personally do not care about tcgs so i cant speak for that but sometimes i find my self buying ps3 or gameboy game. rad place.

I bought a aceneded dragonite from this place a while back decided to get it graded only to be told…read morethe card was a counterfeit payed 50 for a fake card only could tell when GameStop pulled out the same exact card which mine was completely off on not only texture but the whole shade/ color is duller than the original total bummer only advising to double check any raw card purchased here

Had a fantastic collection of retro games, consoles, and games/anime memorabilia. The big draw for…read moreme however was the selection of Japanese arcade games, including WACCA my personal favourite. These were all in excellent condition and with the latest updates. Staff were always friendly and helpful. I was extremely sad to hear of the The Retro Fix II's closure, and wish all the staff the best of luck moving forward.

We finally got a response from the manager and they were apologetic and want to make it right! It…read moretook some time but it was a miscommunication and I'm grateful they have the same customer service philosophy as an online shop as they did on Campbell Ave!

I was down there a while ago took get ultra pro pages for my sports cards and I got some the staff…read morewas friendly and courteous and helpful I would recommend going there for anything comics thank you the environment was awesome and the value was perfect and the price was great I got boxes of pages I might go there again

We were looking for Pokemon cards and went out of our way to go here based on a yelp review. Cool…read morestore, just not what my 6 year old needed.

This is one of the best hidden gems in the Bay Area for a board game afternoon. The collection is…read moremassive, with every genre and skill level covered, and the upkeep is genuinely impressive: every single card is individually sleeved in plastic, so the games always feel brand new. The space is spotless, well-organized, and the staff make you feel instantly welcome. They've also got snacks and drinks on hand, so there's zero reason to leave once you've settled in. Needless to mention, unlike almost any other board game cafe in the Bay Area, they don't charge you just to sit and play. On top of that, they have a huge collection of comic books, board games, and comics-related items and artifacts available to purchase, so it's easy to walk out with more than you came in for. I love this place so much that it's always hard for me to leave. They close at 7 PM on weekends, and every single week, I find myself wishing I had just a little more time before heading out. If you want a calm, genuinely fun way to spend an afternoon, this is the spot in the entire Bay Area.

The energy here is IMMACULATE. Wonderful staff -- friendly, ridiculously knowledgeable, inclusive,…read moreand accommodating. Inventory is really thoughtful, they have a fantastic selection of anything a nerdy heart could desire. Definitely recommend. My fiance also comes here for MtG events, and he has nothing but glowing things to say about this place.