Unfortunately this company does not have customer service skills. I ordered service for my home and they turned on the water on a Friday. We arrived later that evening. In the morning Saturday we started cleaning up and found that there was no water on at all. I called the emergency 800 number and spoke to a employee who told me that the tech had turned on the water but the meter kept moving so he turned it off again. That would have been fine however not the re locking the meter. The tech did not wait for the lines to charge so he turned off the main claiming the movement would not stop. I paid 70.00 for water company to send a tech out again. He showed up and unlocked the meter and turned the valve on and walked away. He would not even answer a few simple questions as he stated he was too busy. He did not wait for the meter to stop on that Saturday either. So what the heck. I had to pay more because the water company does not know how to properly conduct business. Definitely no customer service there. read more