I'm extremely disappointed in the services received. Initially rental payments were accepted online, now there is a surcharge. When I initially reached out, no one in the office was aware of the change. Now the payments are electronically sent to the office. Each month there is a text sent stating they're not in receipt of the payment when it's cleared my account and after 5 months of getting the texts I asked someone to check the mail and it's there. Its always delivered before the due date. Concerning repairs, there is always a text sent, which is fine, but after hours it's not convenient and doesn't make sense when you respond the next day. After responding to the text twice, my times weren't available. I called the office and Liz hung up the phone on me. Patty stated she was the only person to speak with and she doesn't have a superior. I'm looking forward to hearing from the real superior soon read more