1. Enzo Clinical Labs

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Massapequa, NY

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Enzo Clinical Labs

3.4 (5 reviews)
Open • 7:00 am - 4:00 pm

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Quest Diagnostics - 1.2.24 Entry checkin/waiting room area

Quest Diagnostics

1.8(40 reviews)
1.5 mi

We took our 2 yo daughter to this location for a routine blood work. As with most parents with…read moreyoung kids, we've had horrific experiences witnessing various attempts to draw blood from our newborn, infant, now toddler. My husband and I dreaded this visit and tried to mentally prepare ourselves to brace another ordeal we'd rather not go through - if we had another choice. We arrived about 15 minutes late for our appointment but the place was pretty empty, so the tardiness didn't seem to be an issue. As soon as we walked in they told us to bring our daughter into one of the rooms. The technician, whom we sensed immediately as she started talking to my daughter to calm her down and then asked for the butterfly needle, that she must have had experience working on children before - a very positive sign! Unlike other technicians from our previous experiences whom, in most cases, would jab the needle into my daughter and then poke around to try to locate a vein, this technician carefully observed several possible sites and selected one that she believed was the best one with the most visible vein. While my husband was holding my daughter and I distracting her, the technician swiftly inserted the needle into my daughter's arm and I saw red liquid flowing through the tiny plastic tube, jackpot! We later learned that the technician's name was Natalie. She wrote it down on a piece of paper and also gave my daughter stickers before we left. Overall, this has been a much more pleasant experience than what we had anticipated. The four stars are for Natalie for her professionalism, for the ease of making an appointment, for the non-existing wait time, and for the huge parking lot outside the facility. The missing star is for the high turnover of staff there. You never know what kind of experience you would have until you are there. Perhaps QD should really shape up its training and management of staff so that more people would receive quality service from exceptional employees such as Natalie.

First their address in the shopping center takes you around the back of the building and is out of…read moreorder. Driving around trying to find it, then when you try to call you get put through the wringer without a real person. I was 10 minutes late to the appointment because of trying to find the place^. Finally get up there to an empty room and they close at noon it's 11:40, they won't take me because I'm considered a "walk in now" and they leave in 20 minutes.. but they have appointments after me. Horrible experience will never try to come here again. STAY AWAY.

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Quest Diagnostics
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Quest Diagnostics

Quest Diagnostics

3.3(23 reviews)
4.3 mi

Wait wasn't long. Even without an appointment, it took 35 minutes to be seen, giving me plenty of…read moretime to fill out the registration form using my mobile with a link sent via text message. My teenager needed blood work done. We were told by his doctor not to eat or drink after midnight before his appointment. He was apparently dehydrated and so I was chastised about not giving him water to drink. She couldn't find the vein even though his veins were showing on his hand but the phlebotomist said they didn't have any butterflies. Amazing! Luckily, she was good at what she does or I would have raised hell. She got it in one poke. Thank goodness. No one hurts my son. So parents, if your kids' veins are hard to find, call and make sure they have experienced phlebotomists or butterflies. ***second review*** This does not change my terrible experience for my first son as this time around, my youngest had a great experience. The phlebotomist, Darla, was amazing with him. He was anxious from the night before and she did an amazing job calming him down. He did not feel anything because this time, they had the butterflies. She talked to him and was very engaging. She needs to train that other person. This place would be better for it. Changing the stars just because of this experience. They get 4 stars from 2. I would have given them 5 stars but the first experience takes that star away.

Prompt, professional lab services! I was so nervous to have my one year old's first blood draw but…read morethis was a perfect experience. Check in at the kiosk, we were called maybe ten minutes later (they had three people in the waiting room). Chante immediately engaged with my baby and put me at ease. She drew the requested labs gently and so quickly! I was very impressed with the entire experience. Thank you!

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Enzo Clinical Labs - laboratorytesting - Updated November 2026

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