Awesome Dr and staff he actually listens to you and you never feel ignored or blown offread more

De Arroyo has been taking care of my parents for years and they recommended him to us…read more He and his staff are very attentive and thorough. They answer all your questions and recommend appropriate treatment as needed. I highly recommend him and his office!

She's not there anymore. I really wish I could find her. Haven't found a good doctor since she left.read more

Dr. Susan Nasser is an amazing physician, who cares deeply about her patients. Our family is so…read moregrateful for her awesome bedside manner & her medical expertise!

Dr. Smith and Heather are not only concerned about your health, they are concerned with all the…read morefacets that make up good health - such as what your diet consists of, your family dynamic, how much sleep you're getting, etc. Even though the Antelope Valley has surged in population in the almost 30 years that my family and I have lived here, Dr. Smith's office treats you as if they have been your friends/neighbors your whole life. They will spend time with you. To me, it feels like a small-town atmosphere where they actually know you as a person instead of as just another patient.

I have been going to Dr. Smiths office for at least 20 years. I don't think there will ever be a…read moredoctors office that can come close to their practice. I loved that fact that when I was sick I could go in that day and get help. Both Dr. Smith and Heather would listen to whatever was bothering me. They knew me and what my issues were. I was referred to the proper place to get maximum help. They were unlike any other place in the Antelope Valley, more like an old time doctor who made house calls, A doctor who was concerned about my health. They were part of my family and very much part of my health. I will miss my doctor and NP. I am unsure where to go or who would care about my health or take time to know me. Best Doctor's office ever!

I am thankful for the service and welcoming experience by the staff and doctors at City of Hope. I…read morecompleted radiation at this location and everyone was so welcoming, understanding and friendly. They were attentive and always got back to you when they said they would. They made a not so fun time into a time that I was able to get through without worry. Thank you!

Urology dept. Rude receptionist. Hard to get appointments, not enough doctors there at any one…read moretime. Staff not properly trained. Communication is poor.

Jenet and staff are amazing. She sees all the little things she saved me from a long and arduous…read morejourney medically. Hands down the best. Care

This facility, Dr. Richard Lamar Allen, and Lori Ann Rodriguez, PA, provided primary care for my…read morelate mother for several years, managing her heart medications. From 2022 through the end of 2024, they transitioned her entirely to 15-minute telehealth appointments. During this two-year period, they did not schedule any in-person, physical follow-up examinations to check her heart condition, instead relying on her reading her own blood pressure over the telephone. I constantly had to call the office out of sheer desperation because they repeatedly failed to process her life-saving medications through her mail-order pharmacy on time. Instead of resolving the delays, staff aggressively blocked me and falsely claimed they could not speak to me without a Power of Attorney just because I was upset, even though my mother was completely mentally competent. Yet, in complete contradiction, they turned around and handed her endless refills. According to CVS Pharmacy, her final 90-day supply was picked up by my mother's sister in December 2024, and they had authorized even more refills on her account. This meant the clinic was allowing her to take heavy cardiac medications well into 2025 without requiring her to step foot inside the facility for a physical evaluation. Tragically, my mother passed away on January 10, 2025 in an emergency room. Her death certificate lists the cause of death as atherosclerotic cardiovascular disease. Following her passing, I requested her medical records to verify her care. The facility and Dr. Richard Lamar Allen's office repeatedly refused to provide them or confirm the date of her last in-office appointment. Instead, the facility retained legal counsel, claimed Dr. Richard Lamar Allen was on medical leave, and issued a cease-and-desist letter directing me to stop contacting the office. As her daughter and legal next of kin, I had to go through immense trouble, pay for a legal service, and explicitly send them relevant statutes before they were finally forced to release her 177-page medical file, which I am currently reviewing in detail. Based on my experience, I believe the care and administrative conduct here were highly unethical. My mother's day-to-day care was primarily managed by Lori Ann Rodriguez, PA, under Dr. Richard Lamar Allen's supervision. Furthermore, the emergency room staff notified me that they attempted to contact Dr. Richard Lamar Allen the night my mother died, but the calls and messages went unanswered. Due to these severe gaps in continuity of care and the obstruction of medical records, I am formally filing complaints with the California Medical Board and the California Physician Assistant Board against AV Pediatrics & Family Medicine, Dr. Richard Lamar Allen, and Lori Ann Rodriguez, PA.

Outstanding Dr. I have never been to a doctor that I spent so much time reviewing your health…read morehistory he's amazing.

The new receptionist printed me out someone else's lab results and when I called to have them ready…read moreto pick up today and when I get there they same girl that printed the wrong ones for me said she can't even find them in my file to print them out. Irritated I drove all the way over here after work to now have to drive back again tomorrow

They take 15-year olds!…read more It has been a nightmare trying tofind adequate care since our wonderful pediatrician retired.

The office staff excessively changes appointments. One clerical staff changed the appointment twice…read morein ten minutes. I asked her why, she said "We don't have time for you." The clerical supervisor wasn't any help. She has no idea why they claim to call our phone and never get through. They can't follow directions, they were told to call my number instead of my husbands and don't follow through.

Dr Buffman is my husbands Doctor, b4 him you couldn't pay my…read morehusband to go to the Doctor, Sense his first visit my husband enjoys his visits. Where as b4 he didn't go to the doctor as often. This doctor was recommended and now my husband recommends anyone to try him out you will not be disappointed. Dr Buffman truly cares for his patients, and he listen. Great Doctors are hard to find!

Do NOT go to this clinic! They are horrible, disorganized and racist of white people! Save time and…read morego to Tarzana Treatment Center Medical Group! They actually care about their patients and are very quick with orders and referrals. They accept most insurances including L.A Cares and Healthnet!

Thank You Dr. Hari for your "Excellent Serivce and Advice" over the past several years for me and…read moremy wife Jan. Your Office and Staff is what a "Family Medical Office" should be! All The Best to you, your lovely wife Dr. Chhaya and Family! Chris and Jan Oiestad Acton, CA

The absolute best! I have had the pleasure of being a patient of Dr. Hari for over 30+ years. I…read moretrust him with my well being. He is thoughtful, kind and easy to talk to. I will truly miss him when he retires and I know that I will never find another provider with his empathy and compassion to great care. Well done Dr. Hari you will be missed!!!!!!!

I feel blessed to have Dr. Kling as my primary doctor since about 2006. He's an exceptional doctor!…read moreCaring, with a great compassionate, caring additude, great listener and very thorough with his medical evaluations. His staff is caring and very professional. May God keep Dr. Kling practicing medicine for many more years. Its extreamly difficult these days to find a doctor like Dr. Kling.

Unfortunately, my families experience with Dr. Kling was disappointing. It quickly became clear…read morethat he lacked a strong understanding of prescriptions and proper medication management. We had to clarify multiple times about my families prescription, which left us feeling uneasy and not well cared for. In addition, their bedside manner was poor. Communication felt dismissive, with little effort to listen or explain things in a respectful way. As the patient, we expect clarity and empathy--neither of which was received by our visit. I hope Dr. Kling takes this as constructive feedback and invests in improving both their clinical knowledge and patient communication. Until then, I would recommend looking elsewhere for more attentive and competent care.