We've been using Prestige since its inception and they've been nothing but supportive and…read moreeducational through the entire experience. We signed up for the quarterly plan where we know our house will be protected in all 4 seasons. My service tech, Austin, has been super helpful and proactive as hes helped to protect my home. 5/5 would recommend them! New doesn't mean uneducated, these folks are next level ​

I recently used Prestige Pest Solutions to handle a yellow jacket hive on my property, and I…read morecouldn't be more satisfied with the service. From the first phone call to the follow-up visit, the team was professional, punctual, and knowledgeable. The technician arrived on time, carefully assessed the situation, and explained each step before starting the treatment. The hive was safely and thoroughly treated, and the technician took the time to point out potential problem areas where yellow jackets could return in the future. They also provided practical preventative recommendations--like sealing small gaps, monitoring outdoor spaces, and scheduling seasonal inspections--to help avoid another infestation. Their attention to detail and customer care really stood out. The price was very reasonable for the level of service and expertise provided, especially considering how thorough and efficient the treatment was. I highly recommend Prestige Pest Solutions to anyone dealing with stinging insects or looking for proactive pest prevention.

I had an outstanding experience with Town & Country Pest. We had a stubborn wasp nest near our…read morechimney that another major company wasn't able to solve, but Town & Country came out quickly and handled it right away. They were prompt, professional, and surprisingly affordable compared to other quote I received. The technician explained everything clearly and promptly took care of the issue. Within a day the bees were gone, and we haven't had a single problem since, and that was 4 months ago. If you want a local company that actually solves the problem the first time and treats you well, and offers up a fair price, Town & Country Pest is the way to go. Highly recommended!

No mice after a second visit! They are easy to work with. Had to call them back and they were…read moreaccommodating and thorough the second time . Contract is reasonable and the way to go!!!!

I hired Rossi Pest Control. Chris was knowledgeable, courteous and prompt. He took care of the…read moreproblem. The bugs are gone and have not come back. Best of all, his price was $100 less than the other companies I checked.

so far the traps he put has caught at least 6 that I know of & don't know about the ants yetread more

DO NOT USE THIS COMPANY…read more I hired Orkin for a comprehensive wasp treatment for a nest located near my chimney--directly above my newborn's bedroom. When I called to schedule the service, I was told it would not be an issue. I paid $415 expecting professional, effective removal. What followed was a frustrating, ineffective, and misleading experience: The first technician walked around my house but did not spray the actual nest. The nest continued to grow. I requested a follow-up, specifically noting the need for a ladder to reach the nest near the roof's peak. Two weeks later, a tech returned--without a ladder. Still, I insisted he spray again and watched him do it. Wasps returned again shortly afterward. I informed Orkin that the underlying issue--a gap in the masonry--needed to be sealed to prevent the wasps from coming back. At first, they said this would not be a problem. Then, they quoted me an extra $1,500 for a scissor lift rental, despite initially promising comprehensive service. When I questioned the added cost, I was told it was because the nest was "too high." This height limitation was never mentioned during scheduling or on their website. After nearly 1.5 months, I still have an active wasp nest above my child's room. If you want transparency, follow-through, and actual pest resolution, look elsewhere. Orkin failed on every level. ADDITION: Orkin did provide me with a full refund after creating this post, and we agreed to sever our services with each other.

Lied about a mouse problem to get money out of us. We had used Orkin for the past year due…read moreinitially to having spiders. They told us during the first inspection that they found mice in the attic and basement when it is only a 1.5 year old house. They set up traps and we paid for them to seal up holes. The traps never found anything... Fast forward to last week when they showed up unannounced to check the status of the attic with the mice. They told us the problem was now worse and we needed to completely replace our insulation and were trying to charge us $10,000!! (This was after their "discount" off of $13,000). We've have 2 other pest companies come and inspect since and none of them have found ANY signs that there have EVER been mice. I asked them if they saw the holes that Orkin showed us picture of. The only holes they found they said were clearly made by HUMANS. No holes from mice whatsoever.

I wasted 4.5 hours of my time waiting around for Ashley. She was a No Show. Didn't even respond to…read moretexts or a voice mail. I also called the main line and was put on hold for over 15 minutes so I hung up. Horrible customer service, very unreliable. What a disappointment!

After discovering I had bats we called Ehrlich, Ashley came out promptly, assessed and confirmed…read morebats were in my eaves. She explained the process, presented me with a contract on 9/22/2025 and stated they would be in touch for the next step. The next day I emailed her with additional questions and when I didn't hear from her I left a voicemail, when that wasn't returned I called corporate on 9/26 where Clayton assured me someone would be getting back to me by the end of the day. So far I haven't heard another word from them. If you want your wild life problem addressed and solved in a timely manor I wouldn't recommend them. Now I have had to go through the whole process with another company. Maybe they don't need the income.

We had yellow jackets in our master bedroom. I called Scott and he was at our house with in two…read morehouse. He found the entry point immediately and treated the problem. I let him know a week later we were still having issues and now in the basement. He came back out a second time, fogged our basement, and said it was included in his pest control guarantee. Scott has amazing customer service and was very prompt. I will definitely be calling him anytime I have any issues!

I highly recommend Scotts Pest Solutions! Absolutely the best customer service ever!!! Fast…read moreresponse, too! Scott is so personable and helpful. I feel confident that my issue will be solved right away. I will definitely use again and I will refer to my family and friends. Thank you for your excellent service! (I'm sorry for talking your ear off this morning! )

Optimum took care of two problems for me. I recommend them for any bug problems you may have…read more I had a bed bug problem. I used a different company that charged me $270 for inspection. They were not able to find the source of the problem. Then, I reached out to the Optimum. They sent a technician within 5 days for a free-of-charge inspection. He was very knowledgeable and could find the source of the problem within 10 minutes. He also confirmed it was limited to one room. I needed help moving the furniture around, and the technician took care of it. The treatment provided by Optimum got rid of the bed bugs. I had a problem with spiderwebs everywhere and other outdoor bugs. I signed up for the outdoor treatment twice a year. The first one was done late fall, and so far, I don't see any bugs or spiderwebs.

From the owner: Optimum Pest Pros offers the Rochester, NY area pest control solutions that help keep your home and…read morebusiness pest free. Our residential pest plans are a great way to stay proactive for pests around your home seasonally and year round. We always advise and recommend our customers choose the plan that fits their concerns. Our commercial pest programs stand out amongst our competitors. We have over 10 years of experience working with restaurants, hotels, warehousing, multi-family housing, hospitals, schools/colleges, food processing, rental properties, and much more. We have the knowledge and equipment to meet all audit standards and provide professional control for standard pests and specialty service pests. Contact Optimum Pest Pros today.

An absolutely terrible company. I scheduled online and they came and performed the service to get…read morerid of bed bugs at my rental property, and after they left I never got a receipt after paying. Less than a week later, the bugs were still there and they will not return a call to schedule the 30 day warranty services I was guaranteed.

Scheduling is a nightmare. The person who did the work seemed like he knew what he was doing but…read morethe company needs massive overhaul on communication.