I got a 2 hour cleaning session from one of those daily deal sites. The people who came in on…read moreFriday were very nice, but I'd be lying if I said I was impressed with their work. For starters, the 2 of them spent the entire first hour in my kitchen, which is incredibly small. As a result, it felt like they rushed through the rest of my apartment. When they left I looked, and at a glance it looks like they did great work. However it soon became apparent that they didn't move the furniture when cleaning the floors, dusted around things, and really just kind of half-assed it. It was nice to have someone else do the cleaning, but I thought I was getting a my place professionally cleaned. I'm not thrilled to have paid for a job that I could have easily done myself.

I am apoplectic. I just discovered that, despite claiming to vacuum the radiators - knowing that…read moredust was our major concern, and the reason we were hiring cleaners - they did not even LIFT UP the lightweight cover on the bathroom radiator. When I say this thing is light, I literally mean that a baby could lift it. It doesn't go all the way down to the floor. This is on top of the several other areas I noticed that they had not cleaned. It is so sad that these people are out there giving green businesses a bad name. No chemicals at all would have been needed to just lift that light, little cover.

[EDIT] I lowered the star rating from 2 stars to 1 and this is why:…read more This is the 2nd month in a row they texted me to pay them for the cleaning. Last month I texted them saying that I have 6 gifted sessions and that was the 5th one. They texted back saying " okay :) ". Now today the day after our cleaning, they sent a text to my fiancee saying they sent him an invoice for the cleaning. Management seems to be a mess. The client should not see the invoice needs to be paid, when it is a gift -even if the invoice was not sent to me, but the gifter. [END EDIT] I was gifted 6 sessions of cleaning and have utilized Martha's Cleaning for the last 6 months as I have them come monthly. The cleaners are very nice and always do a good job. They don't speak English well, but they use a translator app to speak with you. There's been a few times that the cleaning wasn't exactly perfect so I've asked them to go over a certain spot/area, and they're always friendly and happy to do so and will clean what ever you ask them to. I 100% agree with the previous review from Jonathan P - they are never on time. They are consistently 10-30 minutes late, usually more about 10-20 minutes late. However, for someone with a strict schedule - I take that very seriously and it inconveniences me. I plan my entire life and work schedule to the minute. I may leave a prior engagement at a certain time, in order to meet the cleaners. It's extremely disrespectful of my time to be late as that's a waste of me time and I could have stayed at my prior engagements longer. At least 50% of the time, meaning at least 3 of the 6 appointments I've had - they call or text me the day of, asking if we can reschedule for a different time. They are friendly when I say no, and tell me " no problem, we'll be there at your scheduled time" - but I find it extremely unprofessional to ask a client to change their schedule when I book my appointments weeks in advance. Today was my last cleaning of the gifted services. This morning they texted at 10am and asked if the cleaners could come at noon instead of 3. I said no one would be home until 3, they texted back " ok no problem :)". Then I received a call a few hours later asking if the cleaners could come at 5. I was pretty upset and asked him why do I have to change my schedule when I scheduled weeks ago. He then replied " oh it's okay if you can't we're just checking. We can still come at 3". All these encounters really rub me the wrong way and as a client I do not feel my time is respected. We make appointments for a reason, a company should adhere to them and respect their client's schedule and time. All these calls added stress to my life and work day in trying to consider rescheduling with them. Overall, I was happy with the individual cleaners that come through, solid 4/5 stars. Unfortunately my encounters of attempting to reschedule with management has been a 2/5 stars and still makes me extremely upset when I think about it.

The best cleaning service hands down!…read more I had an airbnb incident. My tenant had a party and trashed my place. Holes in walls, stains on carpet, garbage everywhere. I had another booking the following day so I contacted Martha's Cleaning. Within a few hours, my place was brand new again! Martha and her crew were respectful, courteous, and extremely thorough. I am beyond delighted with Martha's Cleaning, and will undoubtedly be a returning customer!

Amanda and her partner did a great job on the first clean and were very nice. I've decided to…read moreschedule recurring service. They are cool with my two dogs and cat, and Amanda is quick to respond to texts and messages. They tidied up and made my house wonderful to come home to.

Amanda is a nice person but the cleaning skills were lacking. I ended up having to redo most of the…read moresurfaces they were supposed to clean. Waste of good money! Don't recommend!

At $95 an hour with 2 people my little place should have not been a problem with a simple clean. It…read moredidn't get that far because the 2 girls were so nasty. there was a mix up in the times and ladies couldn't handle that I was standing there in my bathrobe. I was given a 12:00 appt but sent a reschedule appt for 9 am. I didn't see the text so they got me out of bed. it was a simple miscommunication yet it was some how my fault. the owner was on the phone with the girls while they were walking away from my house I could hear them talking about me. How unprofessional and rude and nasty and unorganized they were to me. I have never dealt w a company who treated clients with such disgusts this way. Do not use this company as they just don't care.

We've been using this service once a week for about 6 months now and are super happy with the…read moreresults! Very professional and really do make the house look amazing. I have two toddlers, my husband and I work full time so the house is really in shambles every week when she arrives. But it's sparkling by the time she leaves, so relaxing coming home to a clean and organized home.

OUTSTANDING cleaning. Prompt, pleasant, detail oriented and reasonably priced. I've been using this…read moreservice since 2018, first for move out cleaning and then routine cleaning at all of my following residences. I've always been impressed. Totally worth it. Cleaning day is my favorite day!

What can I say but thorough,pleasant and professional!!! The owner is a true business woman who is…read morevery serious about her services. She came prepared with high grade products and turned my stove into a brand new appliance! She took the time to show me how to touch up clean to not have residue build up in kitchen(normal oil splatter from cooking) and took her time in my bathroom! Her work is impeccable. I hardly do reviews but Marva's service was soo amazing!!

I had an amazing experience with Tieneshia and her sister today! I just purchased a new home and…read morefelt overwhelmed with all that I had to do in preparation for the move. So I contacted Ms. No Spots for Move In deep cleaning service. Tieneshia responded to my request quickly. The day of service, Tieneshia texted me to let me know when she would arrive. Once she entered my home, she and her sister cleaned my entire house from top to bottom (inside and outside cabinets, fridge, stove, oven, mopped floors, etc.). The entire cleaning process took about three hours. I'm so impressed with all they accomplished. I can't imagine having to clean my entire house by myself while unpacking, doing laundry, and so on. And I have to say that their service was much cheaper than their competitors. I HIGHLY recommend Ms. No Spots for all of your residential cleaning needs!

First time hiring this company. I am very pleased with…read moretheir work, the whole place looks so clean on top of it they are pleasant ladies. I highly recommend them.

Great group that has helped me multiple times - always professional and accommodating. Teams that…read morecome out are professional and do a great job. Will always call them first.

Professional, did a great job, responsive, and the house is sparkling!…read moreWe asked for floors, bathrooms, and stairs to be done.

My experience with Hughes Cleaning Service is a perfect example of the art of service recovery…read more Reaching them to schedule a deep cleaning for my house (because I have teenagers and an 84 year old father who has never actually put his dirty clothes in a hamper) was a bit challenging, however thanks to Yelp, I was able to connect easily to Rodney. We discussed by message what I'd need. He had a scheduler contact me and I gave some dates I could have this done. I didn't hear anything back until I got a text telling me one person was coming in 30 minutes on one of the days I said were fine. It was later in the afternoon, too. Wait? A deep clean with one person in the afternoon? Not going to work. After some back and forth with the scheduler, where I just ended up saying "Please have Rodney call me" a few times, the individual was cancelled. Rodney called me promptly. He was great, he saw where the confusion was, understood what I needed, sent me an easy payment link and we scheduled two people to come out for a deep clean promptly. Jalil and Ayla were amazing. They did a great job and were kind and friendly to my father as well. I then scheduled a weekly cleaning with Hughes, again it was Jalil and Ayla, they were once again fantastic, my house looks great and they were again kind to my dad, who I think deliberately is home so that he can visit with his friend Jalil, who, to his credit, just kept cleaning as he was listening to my dad's stories. Jalil is a heck of a nice person. I'm continuing to use Hughes for my regular cleaning. The measure of a business is how they respond when things don't go as planned. They measured up very well.

My close friend and countless items stolen for her which is completely a disgrace. The address…read morelisted does not exist in the 1900 Markey building. We spoke with administrators and double checked their directory list. Shady???