We had an issue that took a while to resolve, but Andrew and Joe took great care of us and we're…read morehappy with the result! The door trim was fixed, we are incredibly satisfied with the service and cost! Would recommend going to them with any car body issue you've got.

Customer service could use some work. Front office has you jumping through hoops that other places…read moredon't

I've had AF Collision do two insurance repairs on my half-ton pickup for me, one involved…read moresubstantial body work, the other was to replace the bumper and supporting components. Both repairs were high quality, and both were accompanied by friendly service, plenty of communication, and topped off with interior and exterior detailing. There are larger and more posh shops around town to be sure, but I prefer to support small businesses that are owned and operated by honest, caring, down-to-earth people. That's AF Collision. The larger repair extended over the weekend and I needed my truck for some hauling, so the owner let me -- a complete stranger -- borrow his! That's what I'm talking about.

Quite possibly the worst business I have ever dealt with. I've never written a Google review…read morebefore, but the negligence, lack of communication, and incompetence here were so extreme that I feel obligated to warn others. I brought my car in after a minor accident to repair a few scratches. My insurance issued payment the first day they had my vehicle. Despite this, they claimed they hadn't received the check and delayed starting work for two weeks -- even though my insurance agent confirmed it had been cashed just days after it was sent. After finally beginning the repair, it took another two weeks to complete what should have been a simple job. A full month later, with virtually no communication, my car was finally ready for pickup. When we arrived, an employee discreetly attempted to charge the battery before handing the car over. What they failed to disclose was that they had completely drained it. The car drove home, but the next day it would not start and displayed a major system warning -- issues that never existed prior to bringing it in. I reached out multiple times with photos and received no response. However, they had no problem repeatedly texting me asking for a review. To make matters worse, my car now has scratches that were not there before, my personal air freshener was thrown away and replaced with a cheap promotional one, and the interior was returned dirty. It's also concerning that while their Google rating appears high, their Yelp rating sits around three stars. Given my experience -- and even a local AutoZone employee mentioning that customers frequently come in after issues with this shop -- it makes you question the consistency of those positive reviews. Between the dishonesty, lack of communication, and refusal to take accountability, this was an incredibly frustrating experience. I would not recommend this business.

I have been to this Higgins multiple times now and every single time it's the exact same! FREAKIN…read moreAMAZING!! the staff is so amazing and they do such great work! Melanie is always super amazing! I would recommend any and everybody I know to go here even if it's not the closest body shop. It's definitely the best!

We were rear ended in May and Higgins was an option nearby to take our car to be evaluated. They…read morewere very friendly and communicative through each part of the process. It took about a month for the parts and pieces to come in, but the car was fixed pretty quickly! Everyone I interacted with was kind and awesome and I could tell they knew how to do their job well. The car looks like new! The next day we realized the back up camera wasn't working, so I called in and Higgins just told me to bring it in when I could. I waited about 30th minutes, but they fixed it without too many issues. One of the the connections just needed to be clicked back all of the way back in. I would recommend this business to anyone!

they gave me the best price and arrived earlier than expected. 10/10. would recommend for anyone in…read morethe sany/draper/murray/midvale/worst valley area this is steve

Do not hire this company. I was driving into my complex in South Jordan San Tropez apartment…read morecomplex and the tow truck in front of me stopped in front of my garage so I couldn't pull in. So I gave a little honk and pointed to my driveway. The man proceeded to get out and confronted me in my vehicle and asked what my problem was. I explained to him that he was blocking my driveway and if he could please move forward and that's when he asked me if I could have gotten out and walked up to him and I told him I'm in a medical boot I have a broken foot he then proceeded to cus me out and flipped me off. I called the company but I recommend not to use this company

Omer all not a bad experience. The quote was $845- and the actual cost was $950-. Apparently the…read morecost went up in just 3 weeks. The drive was awesome. Scheduled the pick up a day earlier and delivered 2 days early. And the driver was easy to communicate with about the delivery. Would use them again, but hold them to their quote.

Rocky Mountain exceeded my expectationa, working with the insurance day after day and keeping me…read moreupdated. they made sure the job was done well and efficiently as possible. they installed the correct parts and the best parts for my vehicle. Garret answered all of my questions and had exceptional customer service. I will definitely be going back!

This was our second time using RMC. Just as the first time we were treated kindly and so fairly…read more They do a fabulous job and quickly. No need to look anywhere else! These guys are the real deal! Highly recommend!

While they were repairing my car the window cracked due to a rock chip that was in no means their…read morefault. Even still they chose to replace my window free of charge. I have found a permanent home for my car repairs. Top of the line service and quality. You can not beat them.

I highly recommend Caliber Collision - Sandy, Utah. Their staff (Saysha & Briana) were extremely…read moreprofessional and communicated throughout the repair process. The repair process was seamless and the finished product consisted of a high-quality finish from the bodywork to the paint match. Excited to get my Explorer back on the road and their work is completely warranted. My insurance company also mentioned that Caliber Collision was rated the highest for quality and customer satisfaction.