Token was fantastic! Extremely quick check in and very helpful with the steps and procedures…read morerequired. Although parking at the Bar across the street can be a stretch the amazing customer services makes it worth it. Very efficient check out made it hassle free for us.

Most Excellent! These Guys rate 5 Stars for Customer Service & then some! They provided exactly…read morewhat I needed at a most affordable price! I was really stressed trying to make arrangements to transport my classic car from Reno NV back to Eugene OR. Michael, Token, Anthony & Ben really made this a great experience. What a Crew! Friendly & professional and fixed me up by that weekend. The vehicle was great, easy to drive and the trailer was close enough to the ground, so I didn't scrape the rear end trying to load & unload my little MGB. It was easy to secure & I had no problems all the way home. I will always recommend U-Haul above anyone else. This Crew gives U-Haul the spotlight it deserves! I am one Happy Camper! Love you Guys! Thank You! Robin S.

I went to this location to rent a storage unit and buy moving supplies but I ended up leaving…read morewithout doing any of that. The guy at the desk wasn't able to answer my questions about pricing or access. When I asked to see the dimensions of a unit and mentioned that I had a knee injury, he suddenly started speed walking to avoid me and avoid answering my questions about moving services. Truly bizarre experience.

The general manager Mike is very rude, spiteful and extremely toxic. First he calls wrong number…read morefor some storage bill for someone else then tries to lecture about pretending to not know the person blah blah. In short, he was told to go f$&@ himself. Then like a little imp toddler threatens to toss the unit owners stuff out in 24 hours. Don't bother with this dump, small overpriced units, and a complete inbred troglodyte as a GM. Wrong douche to give any authority too. Laughable.

Called me Saturday to confirm my move out of my storage unit. I confirmed that I was NOT moving out…read moreand they told me my storage unit was empty without a lock! I started crying asking how this could happen with a secure storage unit, explaining that everything I owned was in the storage unit because we had just moved. The worker was so nonchalant and unhelpful, stating oh well I don't know what to tell you. I asked them to confirm that it was empty and that they called the right person. Got a call back and the worker I formed me that there was a lock on the unit and there must've been a mix up. still crying and upset, I hauled my ass down there to check it out for myself, the workers were still rude and smug smirking at my distress. Didn't offer any solution or apologies. My stuff was still in fact there and locked with my lock. Once I'm moved into my new place I WILL NOT be storing with them again.

This place is exceptional in many ways. 1) Outstanding…read morecustomer service : The outgoing message is really the general manager, Callie, who will call you back, solve your problem & follow up like Ive Rarely seen. Everyone else who works here is equally as competent and thorough. 2) did I mention problems solved?: Not only can you get boxes ( bring back the United for full refund) Rent trucks Buy ANYTHING related to moves (like bike racks) They sell and INSTALL hitches and, will switch things around for free!!! But most important for us- Brake controllers for trailers! And then re check when they maybe don't work bc you have a different problem that they help you figure out One stop shopping, excellent service, great follow up, good prices. Five stars

Went to pick up my U-Haul and the guy at the counter made some nasty comment about how I was moving…read moreto California. It took a lot of effort for me not to tell the guy to stop watching Fox News. Keep your politics out of your workplace. Unbelievable lack of professionalism.

Go somewhere else. Not worth it!! It would've been nice if it was noted before hand that it is self…read moreserve. It takes forever. Staff isn't helpful either. Parking is terrible, you can't even wait, I was told to go somewhere and wait. They don't park the uhaul very nicely and there's a junk car parked taking up a lot of room.

These guys are really unscrupulous! They had us sign the rental agreement without being able to…read morecheck the milage or the gas level on our truck then shorted us on the gas. When we returned the truck they tried to tell us we drove 75 miles when we had only gone 13! There are much better places to go (7th St) do yourself a favor don't go here!

your people are very helpful , they answered all of my questions, even when I didn't know what I…read morewas doing

I rented a Bobcat Skid Steer to move 12 yards of loam from my driveway to backyard and prep for a…read moresidewalk. The rental process was easy over the phone and the boys in the yard grabbed the appropriate trailer and loaded it up. Price was 1/3 less of other rental places. The site looks like an equipment yard and facilities are modest at best but it keeps overhead low.