So, you plan your. move; you reserve a truck for a specific date on line; you fill in all the paperwork, and received a confirmation email for the date and time; you book your crew, maybe 2 or 3 guys you're going to pay hourly, and co-ordinate everyone's busy schedule to meet in the morning after you pick up your truck. You get to the rental office, wait, oh, 10 minutes for someone to even come to the counter. Give him your D.L, and he goes:
"Oh, we don't have any trucks. Sorry."
"Excuse me? I didn't quite catch that."
"Yeah, we don't have any trucks, and I really don't know when we'll have any. Maybe a week."
"But I reserved it online, I booked it TWO DAYS ago."
"Yeah, our reservation system sucks. it's really crappy."
"So, you don't have ANY trucks. Not one."
"nope. sorry. And I really don't know when..."
"yeah, yeah, when you'll have any....yeah gotcha.
I'm headed to U-Haul."
Yeah, give this joint a HARD pass. In the words of the Enterprise counter guy: "Sorry.". read more