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    Enterprise Rent-A-Car

    3.2 (131 reviews)
    Special Hours Closed
    Updated a few days ago

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    1 month ago

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    2 years ago

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    9 months ago

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    7 months ago

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    3 months ago

    thank you vince, tiana and manager mayra for making my grandma and myself very welcomed. thank you for the outstanding customer service.

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    6 months ago

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    10 months ago

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    10 months ago

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    11 months ago

    Another great experience at this branch. Rachel Jones and the team had excellent customer service again. Thank you!

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    9 months ago

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    5 months ago

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    2 months ago

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    9 months ago

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    5 months ago

    they are short staff, and around 10 people waiting!!!!!!!! and of course they are SLOWWWW, I do not recommend this Enterprise car rental.

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    2 years ago

    Excellent service, however they were extremely busy, even with an appointment I waited over 30 minutes. Vehicle was nice and clean.

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    Thanks for the review. We hope to see you again. – Lisa S

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

    Good customer service by your team, specially Michaela Pagsolingan. She is quick and fast. Reservation done. You you guys gay.

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Nice employees but completely undermanned. Just one girl working the counter. Took one hour to get my car.

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    3 years ago

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    6 years ago

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    Page 1 of 4

    Ask the Community - Enterprise Rent-A-Car

    Do you guys provide lift services?

    Thanks for your question, Jennifer. You may find details regarding our free pick-up service at https://www.enterprise.com/en/help/faqs/pick-up.html. Thank you. - Lisa S

    Don’t See Your Question? Ask Away!

    Review Highlights - Enterprise Rent-A-Car

    Vacaville Enterprise came through with a free upgrade to make up for Fairfield's failure to satisfy a customer!

    Mentioned in 3 reviews

    Read more highlights

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    Hertz Rent A Car

    Hertz Rent A Car

    2.3(56 reviews)
    0.0 mi

    I made a reservation online and got confirmation for the car, I was really counting on the car…read moresince I had made plans with my family for the weekend and I called 1 and a half hour before my pick up time just to see if I could get it earlier and Abraham with Hertz answered the phone and asked the last name on the reservation and he said "Oh meant to call you to tell you I've got nothing available " to what I responded oh well that's not possible I made a reservation and got a confirmation he said oh well online does that sometimes, I said you could have emailed me or call me way in advance to let me know these things. I asked Abraham (Hertz) so that's it that's all I got I was counting on that car, is that as far as your help goes like no other option like a bigger vehicle like other place where I might be able to pick one up like nothing, he said and I quote "That's on you to figure it out". Very poor customer service and no empathy what's so ever.

    I always tend to go with Hertz when renting a car. However it's been a while since I needed to rent…read morea car and it appears Hertz has really gone down hill. This location is especially bad. I spent quite a while looking online for a car and finally reserved a premium car online to pickup at 12pm at this location. When we get to the tiny office it's closed with a sign saying be back in 15 min. Considering there was 4 people waiting already it had been a while. When the lady finally returns she doesn't apologize for the delay nothing, in fact she has a look on her face like she's bothered by all these people here. Attitude doesn't change once we get inside. Frankly she should not be in a customer service position. Anyways after waiting for all the people ahead of me I tell her I had a reservation. By the questions she asked they had not even looked at my reservation. She pulls it up and informs me she doesn't have that car. I ask her what am I suppose to do as I did reserve the car online and had a confirmation and everything. She couldn't give me an answer, basically I'm sol. Tried calling Hertz and apparently they have joined the outsource your customer service to Indian bandwagon. HORRIBLE customer service, they could not care less about the issue I am having, all they do is repeat the same thing over and over hoping you just hang up in exhaustion. Called again asked for US support and surprisingly they transferred me to someone in the US. Night and day difference, I explained the issue and she immediately contacted the location, told me all they had there was a minivan and a pickup truck. She then tried to locate something in other locations and basically there was nothing other than a Taurus at the airport. So WHY I was given the option to not only book the car I did, but I could have also booked any other number of cars it showed available when in fact all that was available in the whole area was a Taurus??? Over 2 hours of my time and gas to drive to this place completely wasted. Can you imagine had I been coming on a flight or something and had no other transportation?? Amazon can delivery an elephant to my front door next day, but Hertz can't even keep track of what vehicles they have? Needless to say I'm over Hertz.

    Photos
    Hertz Rent A Car
    Hertz Rent A Car - Company is by the airport. Mini private planes I guess

    Company is by the airport. Mini private planes I guess

    Hertz Rent A Car - Hi Richard this N M you told me to private message you and I don't know how, can you please further assist me, please contact me

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    Hi Richard this N M you told me to private message you and I don't know how, can you please further assist me, please contact me

    Integrity Auto Collision Center - Panoramic view of our shop: body department, paint department, and clean room

    Integrity Auto Collision Center

    5.0(318 reviews)
    10.6 mi
    Certified professionals
    Family-owned & operated

    I had a great experience with Integrity Auto Collision Center in Fairfield. From start to finish,…read moretheir team was incredibly professional and easy to work with. They kept me updated throughout the entire repair process, so I always knew the status of my vehicle, which really gave me peace of mind. They also did an excellent job communicating with my insurance company, making the whole process smooth and stress-free on my end. It's clear they care about their customers and take pride in their work. When I picked up my vehicle, they even gave me a complimentary gift, which was such a thoughtful touch and really shows their appreciation for their customers. Highly recommend Integrity Auto Collision Center if you're looking for quality work and great customer service in Fairfield!

    I can't say enough good things about this collision center. After my Toyota Tacoma was involved in…read morea rear-end collision, I was stressed about the repair process, insurance, timelines--everything. From the very first interaction, Maggie completely changed that. She was professional, knowledgeable, patient, and genuinely cared about making sure everything was handled correctly. Maggie walked me through the entire process step by step, explained what to expect, and stayed on top of communication the whole time. I never felt left in the dark or brushed off. Any questions I had, she answered clearly and promptly, and she dealt with the insurance side smoothly, which took a huge weight off my shoulders. You can tell she knows her job inside and out and actually takes pride in helping customers. When I got my Tacoma back, I was honestly blown away. The repair work was flawless--my truck looked brand new like nothing ever happened. On top of that, it was returned to me extremely clean, inside and out, which just shows the level of care and attention to detail this shop has. If you're looking for a collision center that does high-quality work and has outstanding customer service, this is the place. And if Maggie is helping you, you're in very good hands. I wouldn't hesitate to recommend this shop to anyone.

    Photos
    Integrity Auto Collision Center - FCA Chrysler Automobiles Certified

    FCA Chrysler Automobiles Certified

    Integrity Auto Collision Center - Panoramic view of our office, and our shop

    Panoramic view of our office, and our shop

    Integrity Auto Collision Center

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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