The driver never showed to pick us up from a long flight. We had no communication whatsoever. The…read moreride was booked directly via phone with a co-owner. We are truly disappointed. Our calls and email have not been replied to even the next day. We only hope that everyone there is okay. I can't recommend this company to anyone. JB

If you can't pick up your customer on pre scheduled time , calling them would be so nice and so…read moreprofessional!!! Not my case it was a horrible first experience.

Excellent service! Punctual, professional driving in a comfortable vehicle, and willing to wait…read moreoutside before leaving when customers check in for medical and other appointments. Also very reasonable pricing. I'll definitely use Dave's Taxi when needing future rides!

Overall, I had a good experience with the service. The ride was smooth, the vehicle was…read morecomfortable, and the driver handled everything in a professional manner. Communication was generally easy, and the process was straightforward from start to finish. There was a little room for improvement in terms of responsiveness, but nothing that took away from the overall experience. I would consider using this service again and would recommend it to others looking for a dependable ride.

I needed an airport pickup from Sacramento to Davis. The guy who answered said fine, and that he…read morewould call but never did. BAD form. Will not call again. I wanted to thank DAvid for his response. Is the company under new ownership now? I wanted to say also that my phone numbers have never been blocked.

Called for a cab. The guy said he would be 10-15 minutes. Stood outside in the cold with my gf for…read morewell over 30 minutes. Decided to call and cancel and get a ride home from some friends. The same guy answered and said he was just pulling up. I still wanted to cancel. He then said "Can you at least give me $5 for gas? I came all this way." I told him no because he took well over 39 minutes, and I am not paying for a can ride I'm not taking. I tried calling the next day to talk to a manager. Same guy answered and have a fake ass apology. Management never called me, so I doubt he ever told his boss. Do not trust this company. Get über. Cheaper, more reliable, and way more polite. DO NOT TAKE VILLAGE TAXI!!!

Mike is the best! I called a few minutes after 6am when the cabbie from " 24-7 Taxi " didn't show…read moreup (turns out they're not really 24/7 as I was told they had no drivers available, that all went home at 4am, even though I had asked one of the men at the train station the night before if he could pick me up at 5:45am, was told yes,and called and left a message at 2or 3am to confirm). Mike called me back before the phone had cooled off, was at my motel in 5 minutes, helped me load my stuff and had me to the train station in time to check in my largest bag and still have to wait 15 minutes for the 6:50am train I was catching. He's my official Knight in Shining Armor today!

Friendly cab came in super clutch when I needed them and they were my ONLY option. The ride was…read morepleasant, the gentleman was nice, it was also competitive with Uber and Lyft prices (though they have ZERO riders available). Honestly, I was just so thankful and happy that friendly cab answered the call because if not, I would have been sol.

Parked in the handicap loading zone. Ask the to move his vehicle he refused then made my disabled…read morefather walk all the way around his van because he couldn't get down the ramp cuz the van was blocking it. I recommend you find a different service. It's as friendlier to the disabled.

Recently took Amtrak which was ok going and a nightmare coming back to Sac. We had taken a…read moreFriendly cab a few days before at 5:45 a.m. and the cabby was on time, polite and professional. The real gem was Randy himself. Coming back to Sac the train kept changing its arrival time. I had to continually text Randy that the train would not arrive at midnight as scheduled. It changed a number of times. I texted each time I found out the train arrival would be later, then later, then later. Randy told me that he would wait up and make sure we were picked up and taken to the Kimpton, NO worries. The thing is, we couldn't schedule an Uber for pickup/drop because it was a low fare from Amtrak station to Kimpton and no Uber would take us. Randy didn't care. He cared about us. He was worth the large fare we gave him and will use his service every time we are in that area. AND, we let everyone know. He is not only a professional, he is a kind man. I have also let Kimpton Sawyer know that we will stay there again because of Randy!

I've been using Jay for over a year. He's on time very consistent, and reliable. He Ultimately…read moregets you where you need to go, on time. I definitely recommend.

Our family has been using Jay's for years. There's always a person on the phone and a cab normally…read morepicks us up within fifteen minutes. On a recent trip, Jay's picked us up faster than Lyft would. My uncle had a 2:30 pm appointment with his physical therapist at Kaiser. The only available Lyft car would be at 2:20 pm, so there's a chance we would've been late. I called Jay and he sent a cab earlier than that time frame. We made it to his appointment early. In the past, I've used Jay's for trips going to City Community Services, Sutter Hospital, and Mercy General. Since these places were in the downtown and midtown areas, the cab fare was inexpensive.

I used this service last year and experienced bad customer service from the driver…read more He did not even say hello when he arrived to pick me up and did not say goodbye when we arrived at the airport. A very unwelcoming experience

Beware!!! Their one hour waiting policy is a lie!!! If you are traveling from an international…read moredestination you might (actually I always have to) have to wait TWO hours from the time you land until they pick you up. They claim they give one hour for clearing customs and pick up your luggage and one more hour that you might to wait because they have other customers to wait for. Sadly no other options for Davis transport....so they a use their monopoly of the service, if you don't want to wait make them explain the fine print twice. Also, no apologies, no listening and very rude customer service people on the phone. They treat you as they are making you a favor not providing you for a pay service.

Called their number off of Yelp around 7am in the morning looking to get a ride to the Amtrak…read morestation in Davis. The guy mentioned about 10 minutes to get to West Village, and he showed up right on time. Was your ordinary type of taxi, no fancy bells and whistles of an Uber Black, but it did the trick. The driver took a fast route and made some small conversation. Definitely pricier than an Uber or Lyft, but I would recommend it if you can't find a ride... beats waiting for a bus!

Worst service ever. I am in a wheelchair and was visiting UC Davis for a conference. This company…read morewas recommended by a local hotel and I set up an appointment time. I was picked up, wheelchair was loaded into the cab and we left. Suddenly as we were arriving towards my destination, the driver is called by his "new manager." The "manager" instructs him to pull over three blocks from my destination and load me and my wheelchair into another vehicle. Reason? The current driver had to make his way to another call-but I was still his passenger. His manager demanded it and we pulled over. The "manager" loaded me up in his car, putting the folded wheelchair in the trunk. He drove me three blocks and charged me "about $5." Later that day, I called the company again for a pickup going back to the hotel. I called at 1:45pm at first, letting them know where I would be for the pickup. The dispatch told me that he could not pick me up BC the company was not "wheelchair accessible" and could not dispatch anyone. Confused , I called back at 2pm asking for another ride only this time making sure to specify that the wheelchair could fold up and that I did not need a ramp. Again, the driver told me that he would not dispatch a cab for me even though they had already picked me up that same day. I asked someone else to call for me from a different number and asked them Not to mention the wheelchair and the cab company agreed and gave an era of 10 minutes....I waited in the hot sun, in a chair by the road, for one full hour. Nobody called. Nobody came. I relayed this information to the supervisors of the conference and they called the cab company to inform them that it was not fair to strand someone in this way, saying "you got her here, now you have to take her back." ( At this time, all other cab companies were busy and a few even said that they were also " not handicap accessible"). The cab companies dispatcher agreed that there was confusion and agreed, after being sternly told off, that they could "send someone over immediately" (3 pm). I waited one hour, nobody came. Very disappointing. I will be contacting the Better Business Bureau about this matter.