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    Enterprise Rent-A-Car

    3.6 (212 reviews)
    Closed 8:00 am - 2:00 pm
    Updated 2 weeks ago

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    Nice new clean cars and the time and date that the karen happened if management wants to look into it feel free to call me

    Got the pleasure of working with Keven at this location. He gave outstanding customer service. The vehicle that I was provided was clean and well taken care of. When I entered the office, I was greeted by everyone with a smile! unfortunately, a very rude woman walked in at the time I was there. She was demanding help and attention from the young gentleman in there and they were trying their best. She was completely nuts and I hope that when management sees this review that they understand that they did everything right in my eyes. She had expectations that nobody could meet. And to anyone reading this review just because you're renting a car from Enterprise doesn't mean you're gonna get what you want when you want. Call a black car service if that's what you're looking for and spend the extra money. you've all been great. I will be back as usual.

    They accused my 80 year old father of causing scratches that were on the bumper BEFORE he received the car. They said because he didn't take pictures of the scratches before taking the car, he is now liable for them and sent him a bill for over $1,500 (for barely visible scratches). You have to get down and very close to the rear bumper to see the scratches. See attached photo. Regardless, he did not cause them and they were already there. Looks like insurance scams using elderly people are normal practice at this location to repair their vehicles. Look elsewhere or make sure you take your own pictures of every single scratch by inspecting every inch of the car before renting here. And if you're old and your eyesight is not good for things up close, be very careful.

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    2 months ago

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    3 months ago

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    7 months ago

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    1 year ago

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    7 months ago

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    7 months ago

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    8 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Incredibly overpriced. After all of the tax I paid 290 for a two day rental for a basic sedan.

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    2 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    1 year ago

    great customer service Richie was the best very helpful and very chill guy give him the promotion asap

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    3 years ago

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    4 years ago

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    3 years ago

    Best customer service every time I rent here. They always go above and beyond and always HAPPY AND PRESENT! Thank you!!

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    3 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    3 years ago

    I had great service. Tyler was awesome. My car was clean and walk-through everything I needed to know about the vehicle.

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    Ask the Community - Enterprise Rent-A-Car

    Hi I am the resident of California and hold the local drive license. My son just got his instruction permit and if I rent a car from your branch could he drive this car under my instruction? Can we use this car for behind wheel drive test? Thanks?

    That's a great question, Richard. All renters and additional drivers must present a valid, unexpired government-issued driver's license which includes a photograph of the customer. Kind regards. - Lisa S

    Hi. Am I able to rent a 4x4 vehicle? I don't see an option on the website for that specification. Thanks!

    Thanks for the question, Zach. Our 5 Auto Center Dr location cannot guarantee a specific vehicle option such as four wheel drive. We hope to see you soon. - Lisa S

    Is there an after hours drop off?

    Hello Julie, Thank you for choosing Enterprise! Our location does not have an after-hours drop. The normal business hours for this location are Monday through Friday 7:30 AM… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Enterprise Rent-A-Car

    Yes, it did take a while to rent the car that day, but I think it's telling of their team how well they handled everything.

    Mentioned in 12 reviews

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    Hertz Rent A Car - Nobody else there except for the manager who was in the back, washing and cleaning the car he was going to rent to us.

    Hertz Rent A Car

    2.7(123 reviews)
    3.9 mi

    NEGATIVE stars. SNA and ALL Hertz. Gold, Presidents circle…read moremembership. Reserved car 4 weeks in advance with arrival and flight info. Arrived to find 14 people in Gold Pick up line. went inside to try to expedite. Only after going through all the paperwork inside (why?? you have my Hertz gold account info, reservation made well in advance), after counter person disappeared for 15 mins, did he tell me that there are no cars, I would have to wait 20 mins until they could bring one up. I'm now 30 mins and counting past the scheduled pickup time, and late for a critical meeting (purpose of the trip). Manager offered no help - "you can go get an uber if you don't want to wait". Tried contacting Hertz "customer service". What a JOKE. No one is home, the bots are 0 help. WHY DIDN"T YOU NOTIFY CUSTOMERS THAT you had NO CARS - if i'd known this getting off my inbound flight, i would have gone straight to UBER and NOT MISSED a critical meeting. YOU FAIL HERTZ!

    If I could give them negative stars I would we rented a mazeriti and it was infested with red ants…read moreI had to do a extermination when we returned the car they gave us $50 off what a slap in the face I spent 2- hours and $20 to rid the car of bugs then had to drive it breathing in bug spray fumes Also there was another guy complaining that they over charged him $300 for a 3 day rental what a disgrace

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    Hertz Rent A Car - Hertz no name bait and switch expert... Tons of my reserved vehicle put back. Said none available need to upgrade

    Hertz no name bait and switch expert... Tons of my reserved vehicle put back. Said none available need to upgrade

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    Hertz Rent A Car - Manager special offer

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    Manager special offer

    Enterprise Rent-A-Car - carrental - Updated May 2026

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