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Enterprise Rent-A-Car

3.4 (153 reviews)
Open 8:00 am - 5:30 pm
Updated 1 week ago

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Screen shot of toll charge plus their lame fees... unbelievable.

Enterprise is terrible. First off, the customer service is poor and unprofessional. Also, I just found out that they charge a $4.95 convenience fee on top of the tolls if you use the toll road. What a joke! Just a total money grab. My toll was only $4.08 so I paid more for their ridiculous convenience fee than I did for the toll itself. They should have given me the option of charging it to my own account. Needless to say, I will never use them again.

Front door of the place
Dmitri T.

This is by far the worst enterprise location, multiple times. I came here to rent a car and each time I find myself disappointed they trying to upsell you. They make you. Wait, horrible service.

This team is not ready for prime-time. I was given a dirty car at the time of my rental (see photos). When I brought it to management's attention, the response was lacking. At the time of car return, the Branch Manager Justin Davis could barely make eye contact with me and clearly did not know how to negotiate. No leadership. Enterprise promises a "Complete Clean Pledge." Very important during this new COVID-era. Justin said "We don't look at the cars when they arrive to us, we assume they have been cleaned." A missed opportunity on his part. Not good enough. Pleasant smiles and average personalities at this location, but no A-team here. Train 'em up, Enterprise! Otherwise, your paying customers like me will rent elsewhere.

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1 month ago

Ppl are amazing best deal for pick up and drop off! All staff are kind and responsive.

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7 months ago

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8 months ago

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9 months ago

Understaffed. Unorganized. Under-trained. Apparently rentals not kept on property. Sane yourself the trouble go elsewhere.

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1 year ago

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1 year ago

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1 year ago

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10 months ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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5 years ago

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6 years ago

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4 years ago

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4 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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5 years ago

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2 years ago

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4 years ago

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14 years ago

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3 years ago

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5 years ago

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4 years ago

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3 years ago

Meghan is stellar! She is so helpful, friendly and has great energy! She is so eager to help and efficient.

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Thanks for the great review, Su. We hope to see you again. – Lisa S

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7 years ago

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9 years ago

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4 years ago

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5 years ago

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7 years ago

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16 years ago

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15 years ago

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13 years ago

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8 years ago

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Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

I have seen Moe conversing with other customers and treatment is the same for all, courteous and helpful.

Mentioned in 9 reviews

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Enterprise Rent-A-Car - carrental - Updated May 2026

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