I'm pretty happy that this will likely be my local Enterprise location, because the check-in I had yesterday was pretty well executed.
The employee who helped me, Joe, was super friendly and efficient. I really appreciate when employees realize you are looking for a quick "in and out" type experience, especially when my friend & I were carrying overnight bags and clearly hitting the road.
We were offered a pretty spectacular upgrade since we came onto the lot after, I think, a lot of the morning rentals had gone out. The employee offered us a Mercedes Benz GLA for the price of $5 a day, caveating that they are good on gas and I just need to have it back for Monday morning when they go back to the MB lot. I've never been offered that nice of an upgrade before, for such a low cost, so obviously I took it!
I've found at other locations they can be a bit pushy with trying to upsell you, but this wasn't the case. Plus, it's right near the highway so you can hit the road fairly easily. read more