Hertz guy at checkout asked for my key at checkout. Did not give it back at exit and I did not…read morenotice. Shut off car in valet at hotel and it is still there. I just crossed over the 1 hour in hold for emergency roadside assistance on hold. I have been a Herts Gold guy forever. All done!! #Hertz There is no way to talk to these guys. Get another rental company

Place is closed but still took my reservation and then never notified me. Do yourself a favor and…read moredon't rent a car from Hertz in mount pleasant. Terrible experience!

I've been waiting for a car for 50 minutes. Terrible customer service, if you are too busy, hire…read moremore employees. Update: after 50 minutes they don't have a car for me even though they told me what time to come.

Staff was very helpful while checking out a rental my insurance company had arranged. They were…read morevery kind and knowledgeable of the process. The rental car I was set up with did have a dirty windshield from several bugs/smears, but that is my only negative takeaway from my enterprise experience.

My handbag was stolen at the Budget Rental garage at Charleston International Airport because of…read morenegligence. Saturday, May14, 2022 at 12:45pm, we returned the rental vehicle to the Budget garage. No one greets you to check-in the vehicle. Searching for a Budget rep was time consuming. Finally, a rep instructed me to leave the keys in the car and go. That was the instant that gave control of the vehicle to Budget. That is normal Budget operating procedure. I retrieved my luggage and proceeded to the terminal. Unfortunately, I left one bag on the front seat. Within five minutes, I returned to the vehicle to get my bag. The vehicle had been removed to the clean-up area. A Budget clerk offered to take me to the clean-up area. We located the vehicle and searched it. Nothing was found. We searched the area they use for Lost and Found. Nothing was found. All of this occurred within twenty minutes. My conclusion, negligence by Budget. This facility has very poor control of the area where cars are returned. The bag was stolen by a Budget employee. Beware, Frank (Mt Pleasant)

I have rented from here 3 different times - twice for business and once for personal use. As a…read morelocal branch this is a no frills Hertz location with a limited car selection and many of their vehicles are older than the selection you find at the CHS airport. As a frequent renter I do get free upgrades and the staff at this location was very accommodating considering their limited selection. They were very friendly and super helpful making the overall experience very pleasant. I just wish they had nicer cars that were not so over driven. I have noted that Hertz has cheapened their brand in order to compete with the low cost rental car companies. I will return if I need to get a car for business again as I would much rather rent from this location than CHS location.

WORST experience ! The building is falling to pieces and there are no cars on the lot. Do not rent…read morefrom here !!!

Honestly perfect. Driver Richard was awesome!! Vehicle was as advertised, clean and spacious,…read morestacked with ice and water as promised. We were able to connect a phone and crank our tunes the whole time! if I EVER have occasion to use these guys again it is a NO BRAINER!

We booked a sprinter van for 3 days of various stops. Our booking was based on a referral from a…read morecolleague. Glad we booked as we had a great experience. The reservation process was seamless. Our drivers were professional and friendly, kept us well informed of traffic or any delays. Drivers always arrived in a timely manner that allowed out group to depart. The sprinter van was very clean, comfortable, and spacious for our group of 10. Would use this company again for future visits!

Went in to have a quote on my car. They were easy to work with and candid about the amount of work…read morethat needed to be done. They will look over your car and give you a quote for free, but they are a bit more expensive than other shops in the area.

We brought our Mazda 5 here last summer (May 2013) and after several weeks in their shop they…read morefinally told us it was ready. It wasn't. But they assured us that the warranty network they were a part of would cover us. It didn't. Our car spent several more months in shops but was ultimately never fixed, the warranty company never did anything other than waste our time and try our patience, and we ended up selling the car (in November 2013) for $3000. $2000 less than Kelly Blue Book and about the same price that East Cooper charged us for their work. In all, it would have been better for us to have lit our car on fire than to have taken it to East Cooper Transmission. And if you are considering whether to take your vehicle here or sell it for scrap I highly advise you to save yourself the trouble.

They are so nice especially when my car has a big problem on a weekend where they diagnose and find…read moreoptions

$150 for a recent oil change using full synthetic oil. Hardly a competitive price; paid for the…read moreconvenience, though.

This place really came through for me. I was having an awful time at the MINI dealership, and felt…read morehopeless so I called this place because it had great reviews about honesty and being trustworthy. That was absolutely the case! Kelly was incredibly kind and communicative, and they took my car in and got it back to much better shape for almost half the price MINI was trying to quote me. Its hard as a woman dealing with mechanics and being taken advantage of and I now will only be taking my car here from now on. I left feeling so much weight off my shoulders and very satisfied with the customer service. I could go on about how pleasant the experience was.

Add me to the long list of satisfied customers of European Road & Racing. I took my car in to have…read morethe condenser replaced after it was damaged by some road debris. They told me it would be ready by the time they closed at 6:30p however when I arrived around 6:15p they still needed to charge the system (which takes at least an hour). Unlike most places that would have told me to return the next day, the owner and two technicians remained until the job was finished. Since I live over an hour away this really meant a lot to me. Thanks ER&R!