They are relatively new company and I was nervous to try them as they aren't brand name like Hertz…read moreand Enterprise but they have great newer cars cheaper then most places and in great condition .They also have warranty on all their vehicles so they're in good shape.I took a 2020 Kia Forte it was clean and good I had it for month it was great experience

Easy to work with, good price. Family owned business. Very nice people. I rented a large SUV for…read morehalf of what hertz was offering.

I had the most heartening experience at this agency yesterday…read more I was looking for an address nearby to pick up my grandson at his school bus. My gps was not showing a map in the cloudy, rainy weather and I could only remember some landmarks during my arrival by taxi the previous night. Also, I couldn't find the high beam on the rental car. Initially, I went to the gas station on the corner. They're supposed to help travellers in distress, right? They heard my problems and sent me across the street because "there was a car rental agency there which could help me" ( not mine as it happened this time). So I walked in for help at Hertz. Trevor at the front desk, greeted me pleasantly and asked how he could help. He recognized the street name I wanted; pulled out his cell phone to confirm directions ( 2 minutes from there if you knew the way). Then he put on his cap and walked over in the rain with me to my car, parked literally by the front door of the gas station, and showed me where to turn on the car lights. Before he left me he reviewed my route and reminded me that we had just over-ridden the automatic lights. I would have to switch back when I arrived. It was a perfectly competent, helpful and generous effort. This Hertz agency defines a good neighbor. I am happy for the people who live here. I got to my grandson's bus on time.

These people are complete thieves !!!! They just call me up and tried to convince me that I owed…read morethem over 600.00 for the time that I had a car being repaired in 2021 . They I'm coming to me now & never ever called me me or told me about this before today 07/16/2025 when I told I know nothing about this and I wouldn't be paying this bill they threaten to take me to court .... These are dangerously irresponsible people Trying take advantage of me . If you want to hear the recording of this call , then call me at 917-757-4510 Stay far away from these people they are crooks !!!!

Booked through hopper. Paid $41 and said I was due another $100 when I showed up to pick the car…read more They tell me it's their policy and it was listed when I booked it. Never saw this policy once when booking through the app.

This is run by the same people who run the Rent-A-Wreck of Philadephia Internation Airport. They're…read moreboth owned and operated by Carlos Machuca. On April 6 I reserved a car through Expedia from Rent-A-Wreck of Philadelphia Intl Airport. On the day of my trip, April 9, during my layover, I noticed an email in my SPAM folder from alternativeracnj@gmail.com (a random gmail account, NOT a Rent A Wreck or any corporate email account) claiming to be Rent-A-Wreck PHL and asking for credit card information and a photo of my driver's license. This email did not list the reservation number, had grammatical errors and odd formatting, and looked just like a typical phishing scam. If I sent you an email like that from my gmail account claiming to be some business you might have used and I asked for your credit card information and photo of your driver's license, would you give it to me? But I called the Rent A Wreck phone number shown on the Expedia reservation to make sure everything was OK and was told that my reservation was canceled because I didn't respond in time to that shady email in my SPAM folder. Now I was left with no rental car on arrival. I've rented cars dozens of times and never once had to reply to a random email with my credit card info *after* I had already reserved and *paid* online. The woman at Rent-A-Wreck I spoke with that day said she would at least refund my payment. But... I just got the credit card bill later and the full rental charge is *still there*, even though their own rental policy lists $50 for late cancellation! I called Rent-A-Wreck PHL again to ask for a refund and was told by Kelsey they would *not* issue a refund and that the woman who told me that on the 9th no longer worked there. I suppose they feel they are not beholden to a former employee's promises, nor to basic fairness for that matter. They set unreasonable expectations for customers that no other rental agencies set by expecting them to respond to emails from a shady random account that could end up in a SPAM folder. Then, they violated their own policies by charging the full rental fee instead of the stated $50 cancellation fee. Finally, they were completely dismissive in their interactions with me. Expedia won't do anything about it without authorization from the rental company. Avoid this business and any others run by Carlos Machuca at all costs.

Carlos & Joe are AMAZING. They provided me with a clean and efficient rental car while I was in…read moretown visiting family. The reservation process was quick and they were such a pleasure to talk to. I even had the pleasure of meeting Joe's Dad. What a great company that provides great service.

I am writing this review to warn others about my very disappointing experience with Nationwide Auto…read moreGroup in East Windsor, NJ. Last week, I called and made an appointment to have an energy chain link installed in my van. I explained clearly that I would be traveling from New York, about 80 miles, and I spoke with Rigo, who assured me they had handled this type of work many times before. When I arrived for the appointment, I handed over the van on time and spoke directly with the mechanic to make sure he understood what needed to be installed and how. Right away, I felt concerned because he did not seem familiar with the job. Still, I trusted them because I had been told they could handle the work. After about an hour, the mechanic could not locate the electric plug. My sister had to show him where it was, which made me even more surprised and concerned. If they had done this type of work many times before, I expected the mechanic to be more familiar with the process. After several more hours, nothing meaningful was completed. I was told they were calling someone else to help guide them, but still nothing was resolved. After waiting around five hours, I was finally told that the part I brought would not work and that they would have to order another part. I was willing to leave a deposit for the correct part, but then I was given a bill charging approximately $508 for diagnostic fees. I was shocked. I was not clearly informed upfront about this diagnostic charge, and after waiting so long with no repair completed, I felt this was completely unfair. In my opinion, the shop should have been honest from the beginning if they did not have the right experience or mechanic available for this type of work. Instead, I drove a long distance, waited for hours, left with the van still not fixed, and then was presented with a large diagnostic bill. The owner came across as a smooth talker, but based on my experience, I did not feel treated fairly or professionally. Overall, this was an awful experience. I would not recommend this dealership or repair shop. Anyone considering using them should be very careful and ask for all charges in writing upfront before leaving a vehicle there.

be EXTREMELY CAUTIOUS here.....unsafe vehicles unchecked prior to my test drive - blamed me! very…read moreunsafe

Have rented cars here at least once a month for the past few years. In the rare occurrence of an…read moreissue with the vehicle or reservation the staff is helpful and does everything they can to make it right. Amazing customer service. Clean and well maintained vehicles. Very thankful for the Lakewood enterprise team :)

Everything went well. I had to emergency rent a car, they had me in and out. Very kind, helpful,…read morecourteous and timely staff!

I received unacceptable service from enterprise in Manasquan, NJ. My reservation was booked a…read moremonth in advance. TODAY when I was to pick up the rental, I received a call telling me there were no cars available. How can you take a reservation in advance, confirm my reservation then call that day and cancel on me??

I really had a terrible experience at Enterprise. After being in an accident i went there to rent…read morea car. They specifically told me that my insurance would cover the total cost of the rental , even on a Jeep. So I took it. When it was time to return they told me there was a 2000.00 balance. When i disputed their own facts they lowered it to 800.00. They are nothing short of liars and crooks. As always buyer beware but especially with them!!