Had a one way rental and needed to drop off by 1700 on a Friday afternoon. Arrived at their location at a little before 1700 and they were closed so I left the key in their drop box. Ended up being charged for an extra day because no one was there to prove that the car was dropped off by 1700. No need for me to get upset about it, if your office say closes at 1700, then you need to be there until that time. Instead of getting upset, I will just take my give my business to the other rental car companies. read more