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Ugalde Aviation

5.0 (1 review)

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Holiday Inn Express Fallon - A device to warm food and the larger one makes things cold!  Ingenious!!!

Holiday Inn Express Fallon

(72 reviews)

$$

They didn't have any ICE staying there!!!…read more Weird breakfast because the eggs were some crazy "omelette" thing.

Absolutely unacceptable experience with Holiday Inn Express Fallon, NV -- BE WARNED…read more I made a reservation weeks in advance for a suite at this location to accommodate my family of five. Three days prior to check-in, I was contacted by the hotel informing me that they would not be able to honor my reservation because no suites were available. Their only proposed "solution"? To book two separate rooms at a higher price than my original reservation -- completely unacceptable. Not only did they refuse to honor the rate I had originally booked, but when I reached out to IHG's corporate support team, I was met with indifference and zero accountability, despite IHG's widely advertised Reservation Guarantee policy. Because of their incompetence and refusal to honor my confirmed reservation, I am now scrambling to find alternative accommodations with only one day left before arrival. To make matters worse, this is a holiday weekend (July 4th), so hotel prices have skyrocketed due to low supply and high demand -- something that could have been entirely avoided had Holiday Inn Express simply stood by their commitment. This kind of bait-and-switch tactic is not only unethical, but it leaves loyal IHG customers completely stranded. I will absolutely reconsider staying at any Holiday Inn Express or IHG property in the future based on this experience. Travelers -- book elsewhere if you value reliability, customer service, or peace of mind.

Ugalde Aviation - travelservices - Updated May 2026

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